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Le Reviva

lereviva.org

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Latest Reviews and Complaints

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12:25 pm EST

Le Reviva Unauthorized 20.00 & 10.00 charge made on my credit/debit card

On 9-6-, an unauthorized charge of 20.00 was made on my credit/debit card, reference #[protected]. Then on 10-11-22, another charge of 10.00 was also unauthorized, reference #[protected]. I have not ordered anything to justify these charges, please refund my card and remove my name and card # from your files. If not taken care of, I will be forced to make police report for theft. Joyce Hershman/1591 n. Waterman Ave. #102/San Bjernardino, ca./91404

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3 Le Reviva Complaints

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M
9:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Le Reviva sending product not ordered

This is to inform you of Le Reviva scamming ways. I didn't order any product and I am sending this to you to let you know how scamming this company is.
Just out of the blue after months of calling cancelling and email cancelling and being assured this was done. I am getting the product. This was in June 2018. Now it is November 2018 and the product was sent to me after indicating I ordered this October 29, 2018. I did not order this again I am calling my bank credit card and warning them of your tactics. I am also contacting Better Business Bureau and everybody I can. I will get on public media(Facebook, Instagram and as many others as I can to expose your company. Please investigate this.

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Mary Fox
Chicago, US
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Feb 20, 2019 11:45 am EST

After I canceled my “monthly trial” I continued to get billed for three months. I was not even receiving product and did not know I was being billed for three months. (My husband handles the bills and assumed this was a product I ordered so he did not mention it. ) When I called they said that I had sent an email saying that I wanted to re-order and receive the product monthly. This was a lie. When I told them that I had not placed, or even received the product they said they were out of stock temporarily. I am going to the BBB. I have never been involved with such a scam. I will be more careful from now on. I really just can’t believe this company still exists when they are selling such a lie,

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J
9:23 pm EDT
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Le Reviva eye serum and face cream

I completed a form for a "no risk" free trial on 8/28/18. It is a 14 day trial period and if u don't cancel, they charge u $89.99. When I noticed the charge that posted 9/9/18, I called the company on 9/10/18 and after a very lengthy waiting period spoke to a customer service rep. I told them to remove the charge and cancel the trial. They said it was too late and that their terms clearly pointed out the facts. Here's my list of complaints: 1. They didn't give me 14 days. 2. Their customer service hours clearly state they are only available M-F which reduces my window to cancel to 10 days. 3. Their terms r not viewable till u click on the offer and their customer service number was not listed. I made a stupid assumption that I would b notified by email when my trial was ending. 4. They advertise no risk, clearly that is not true. 5. When looking up their website, I only could find a page advertising the product, no phone number, no terms of the supposed free trial. I had to search further to locate the terms which were on another website. Very illusion. I am so mad at myself for falling for this unethical business practice that blindsides the customer and steals their money without notice. I want my money back and plan to file with The Better Business Bureau

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Monniechen
Placentia, US
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Apr 26, 2021 1:07 am EDT

I had a similar experience back in August 2018. Must report to BBB.

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Harlan S Barney Jr
Schenectady, US
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Sep 12, 2019 9:01 pm EDT

I did not watch my cc statements close enough and I have been charged every month from August 2018 to August 2019 by eight different companies, all phoney names, no real web site, no real telephone number. I closed my cc account to shut them off. Meghan Markel should be ashamed of what she has spawned.

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swimmergirl
Stevenson Ranch, US
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Aug 02, 2019 4:50 pm EDT

That is a flat out lie! If the product is still sealed, never opened, they certainly can take the return. I own a skincare biz. They're a scam. period. Use different names, no email address on invoice, illegally charge cc's, etc. Ugh. Good luck.

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NJ Lady
Holmdel, US
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Feb 23, 2019 7:00 pm EST

I had a similar experience back in August 2018. After many attempts and time spent waiting for Customer Service, I got stuck for $89.99 as well. I informed them that I wanted them to remove me from their customer lists. I have confirmation emails from them stating so. Then today, Feb 23, 2019, I got my credit card bill and there was a charge for $45 from them AGAIN. I spoke to a customer service agent who kept telling me the best they could do was give me a 15% discount or pay to return the product and they would give me a $10 refund! They claim they can't accept returns of cosmetics. I haven't received the product that supposedly shipped around Feb 3. They said I clicked on an email which reinstated my plan and they could give me an IP address to prove it; they have my email from the cancellation in 8/18 ! I searched all my emails for the dates around the time they said and NOTHING...I wouldn't be that stupid a second time. I had to cancel my credit card( bank's recommendation) so they can't hit my account again. I am disputing the charge as fraudulent and the bank said they would investigate. BEWARE they are lower than low!

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sandy wild fire
Bremen, US
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Jan 22, 2019 11:12 am EST

This is the biggest scam i have ever seen. they have charged our account 89.99 3 different times for me opening up an email they sent. I never ordered anything or received anything. there is no way of getting a hold of these people.watch your email.. Im gonna find a way to get to the bottom of this crap..this email was sent in August. This is now January..MY husband is really sick he has lung cancer copd and asbesdoses, so i haven't known this untill now, i do not get the mail all the time because he has been in an out of hospital, so we have to be gone alot, they shouldn't be able to take advantage of people this is so dirty.. We sure don't have extra money for them to be stealing... JUST REMEMBER IF YOU OPEN AN EMAIL FROM THEM YOU WILL BE CHARGED EVERY MONTH...

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co36
New York, US
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Dec 04, 2018 9:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The same thing happened to me. I have been promised a refund since 09/06/18 that I have yet to receive. I have spoken to customer service at least 6 different times. the following supervisors ( Teresa #23, Albert, Douglas, Christal, and Alisha all promised to return my call and my money, all proving to be incompetent. Please think twice before ordering this product. It is a scam. In conclusion please be aware of your bank balance. 4 months into trying to get my refund they charged my account again without my authorization. My bank is investigating their practices. I will be informing the better business bureau.

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Scott 62
Seattle, US
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Dec 28, 2018 10:39 pm EST
Replying to comment of co36

I am in the process of filing a class action lawsuit on this company. You can contact me scottgametime@gmail.com. They are scamming thousands of people out of money and they need to be stopped.

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mplmcrae1
Auburn, US
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Jan 28, 2019 7:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of co36

Could you advise on what address you used for the company when you filed your complaint with the BBB, my invoice had not return mailing address and there is no address on their site.

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swimmergirl
Stevenson Ranch, US
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Aug 02, 2019 4:47 pm EDT
Replying to comment of mplmcrae1

The address I was a given was: Fulfillment Center, 11661 E. 46th Ave Ste C Denver, CO 80239. I returned the products, never received my refund. Filed complaint with BBB. Good luck.

Is Le Reviva Legit?

Le Reviva earns a trustworthiness rating of 77%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Le Reviva is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Le Reviva, take the time to review customer feedback and the approach to resolving complaints.

Lereviva.org you are considering visiting, which is associated with Le Reviva, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the lereviva.org. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Lereviva.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lereviva.org may offer a niche product or service that is only of interest to a smaller audience.
  • Le Reviva protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Le Reviva complaint handling

Le Reviva reviews first appeared on Complaints Board on Sep 11, 2018. The latest review Unauthorized 20.00 & 10.00 charge made on my credit/debit card was posted on Nov 14, 2022. Le Reviva has an average consumer rating of 1 stars from 3 reviews. Le Reviva has resolved 0 complaints.
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Le Reviva Category
Le Reviva is ranked 100 among 130 companies in the Hair and Beauty Salons category