LBC Express — undelivered package
Last July 17, 2019., May nag-padala sakin ng item from Taytay, Rizal going to Silang, Cavite (Boundary din ng Santa Rosa, Laguna). Badly needed po ang motorcycle part na ito para sa isang event. Chine-check ko araw araw ang update nila sa website or sa app pero until now (July 21, 2019) ay wala pa rin nakakarating. Paulit ulit lang ang update nila na iexpect ang package within the day and In-Transit pa rin ang nakalagay. May nagpadala naman noong nakaraan pero 1 day lang ay nareceive ko na. Ano po kaya talaga ang status. Sana magawan ng paraan. Walang sumasagot ni-isa sa customercare hotline. Kahit sa ibang branch walang makatulong. Tinawagan ko na rin ibang number pero walang sumasagot.
Please see attached file! Thank you.
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