LBC Expressincorrect box

M Jul 10, 2019

LBC express in Singapore is the worst courier service! When I went to Lucky Plaza to arrange, I wrote on the form that I would like to take the extra large box to be delivered to my home address. I also had the receipt with the correct order. I was so dissapointed to find out that they delivered Small and the guy who processed it at the shop put a wrong size in their system. To think that I was the only customer at that time.I've tried calling 68364788 multiple times but apparently they dont bother to pick up calls! Also called philippines customer hotline and manage to spoke to someone. They say someone from singapore will contact me but no one follow up! I also message this number 91263446. Finally someone replied but keep on pushing the I ordered S. I showed the receipt as a proof but never replied me and never pick up my regular calls and even whatsapp. Seriously your service is the worst of all. It clearly shows how careless and inefficient your staff! Very poor customer service!

LBC Express

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