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Lakeside CollectionsWill not refund money

H
This review was posted by
a verified customer
Verified customer

I returned two tables to Lakeside Collections because they were junk. When you went to put them together the fake wood broke.

They sent me two return labels by e-mail and one UPS label. I taped the two boxes together and returned. ups tracking Package was received on Feb. 1st and signed by employee, Waters.

Lakeside did refund to me today $23.95 for one table.

They will not acknowledge receipt of two tables. I am trying to get a refund for the other $23.95 plus tax on the two tables. I am expecting an additional refund of $27.07. I have sent several e-mails and keep getting a response that they refunded $23.95. They are ignoring my request for the refund of two tables.

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Responses

  • Ho
    hoffsugar Feb 07, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Jody at phone # [protected] just called me and said that I will receive a 2nd refund of $23.95. Also, they are refunding to me the shipping cost of $10.60. So, I will have a total of 3 credits to my credit card. I am happy that my dispute is resolved.

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  • Jo
    Jodi S Mar 20, 2009

    Dear Mary,

    I am sorry to hear of your negative experience with us. I would like to assist you further. Please forward your account information to [email protected]

    Sincerely,

    Jodi Shafer
    Contact Care Specialist

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  • Ma
    Mary Jan 13, 2009

    Never received my order.Lakeside doesn't accept prepaid visa.I cancelled the order and Lakeside still has my payment.I want my money back.Never shop at this site.

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