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The Lakeside Collection Customer Service

0
Complaints16
Pending0
Resolved0

The Lakeside Collection Inc.

2800 Lakeside Dr.
Bannockburn
Illinois
United States - 60015

Customer Support Phone Numbers

Mon7:00 AM - 11:00 PM
Tue7:00 AM - 11:00 PM
Wed7:00 AM - 11:00 PM
Thu7:00 AM - 11:00 PM
Fri7:00 AM - 11:00 PM
Sat8:00 AM - 5:00 PM
Sun8:00 AM - 5:00 PM
Plus

The Lakeside Collection Complaints & Reviews

The Lakeside Collection / lakeside perks

Mc
MCE77 on Jan 21, 2019

Did not sign up for this. Stated I did when I ordered but I did not. When I saw the charge on my card, traced and saw that the company had charged my before. I called and cancelled, requested refund. Company stated that it would take 2 to 5 business days to get it. If they can take it in 5...

Lakeside Crossing / club house sandy bull/linda hanley

La
Lakeside Crossing on Aug 15, 2018

I live at Lakeside Crossing, Conway, SC...lot #433. I called and talked to Ebony today to speak to a manager about an issue i am having with current Manager Sandy Bull & Secretary Linda Hanley. I am an owner here & have been greeted with a Grimace on there faces...they are not pleasant...

Catalog mail / Catalog

Ap
Aparent on Oct 10, 2012

Received a catalog from The Lakeside Collection today, addressed to my five year old daughter. How did this company get my daughter's information & to think her parent wouldn't be concern at this fact? IF this company provides fund raising items to the school, then they should be...

Lakeside Collections / Will not refund money

Ho
hoffsugar on Feb 7, 2012

I returned two tables to Lakeside Collections because they were junk. When you went to put them together the fake wood broke. They sent me two return labels by e-mail and one UPS label. I taped the two boxes together and returned. ups tracking Package was received on Feb. 1st and signed...

The Lakeside Collection catalog company / No tracking information/rude customer service rep

An

I recently ordered online through The Lakeside Collection catalog company's website an MP4 player for my son, for Christmas. I ordered it on December 10, and still have not received it. I go to the website and look up tracking information (pretty much every company nowadays will...

Lakeside Collection / Double charged on my debit card

I have ordered from Lakeside for years, since before I was married. I have had mostly good results with them--albiet the usual complaints of backordered items and items no longer available and the occasional poorly made product--but customer service has always made it right. This time...

The Lakeside Collection / Cannot contact, took money, items never recieved!!!!

My mother recently ordered from The Lakeside Collection catolog. She paid with her bank card & the company was paid on October 22nd. It is now November 27th and the items have not arrived. Her and I have made several attempts to contact them to no avail. We have tried by phone, online, and...

Lakeside Collection / Poor Service

I would like to echo the chorus of Lakeside Collection being an absolutely horrid company to purchase from. I'm amazed they're still in business. I ordered a set of glass coasters for a Christmas gift. It took them six weeks to ship the item. Since I ordered through the catalog...

Lakeside Collection / Terrible All Around

This catalog is indeed too good to be true. Bought from them only because of their prices, and then it has taken over a week to merely process the order, it still hasn't been shipped out. Additionally, when you are shopping a box pops up that says "if you spend 5 dollars more, you get...

Lakeside Collection / Horrible experience

Ra

Horrible experience. I ordered on Jan 13 2008 the status has stayed ready to ship with no shipping in sight. They charged me right when I placed the order but no one can tell me if and when my order will ship. Never again will I order from them. I wish I would have checked the reviews here first.

Lakeside Collection / Never received order can't get refund

Di

I place an order in August. It is now Febrary and I still haven't received my order. I have made 5 attempts to get a refund and I have been told that they must send me a refund request form by mail which never arrives. I am very, very frustrated!

Lakeside Collection / Bad service

Ga

Better Business Bureau Complaint filed: Failure to provide purchased products in a timely manner. Failure to communicate the status of the order. Cashed check in November 2008 and only provided a partial order. Order were partially Christmas products and never received. Telephoned for...

Lakeside Collection / Poor Quality/Slow Shipping

Di

I placed an order for a doll for my daughter for a Christmas Gift in September from the Lakeside Collection Catalog. I figured with three months to go, I should have no problem receiving it in time. Well, it took nearly three weeks for the doll to arrive and when it did it was defective...

Lakeside Collection / Awful company

Do

Never again will I purchase anything without researching the company first. For some odd reason, I felt that after years of receiving catalogs from this well known company, I would be fine doing business with them. Boy was I wrong! I do a lot of online shopping, and Lakeside Collections i...

The Lakeside Collection / Poor shipping / Poor Customer Service

Due to the economy and Lakeside's great prices, I placed an order online on 11/18 for many of my family's Christmas gifts. It is 12/1/08 and I have yet to receive any of my items. When I placed the order all items showed as "in stock" and in checking on the status online several...

The Lakeside Collection / Shipping

I have been a customer of LTD Commodities and The Lakeside Collection for many years. LTD Commodities, ABC Distributing and The Lakeside Collection are owned by the same company. LTD and ABC are business to business catalog companies, meaing a business selling to another business. Shipping...