I, James Spears, stayed in the La Quinta Inn at 2905 Monroe street in Tallahassee, FL on 10/25-10/26/23.
Wyndam rewards# [protected]
Confirmation# 88664EE032396
Invoice # 115785558C
The $100 deposit fee was not removed from my bill to USAA Visa. I was billed $183.33 instead of $83.33. The first our server in here no more microwave or refrigerator. The front desk told me my rate didn’t include that. Additionally the floors, sheets stained and room smelled like floor mopped with really toxic chemical and my eyes were watering. The second room wall electrical outlets loose, non working wall light switches, and water seeping through floor in bathroom. Breakfast children’s cereals and tiny muffins.
Claimed loss: $100 non refunded deposit.
Desired outcome: Send credit to USAA for $100 deposit and consider refund of all charges. Audit this hotel. Large pot holes in driveways. Mats 20 years old. No place eat. We have pets love La Quinta. Worst hotel experience. I’m 78.