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La Quinta Inns & Suites

La Quinta Inns & Suites review: Fire alarm incident

G
Author of the review
4:19 pm UTC

At 3 am the fire alarm was set off, by a very unsavory person unfortunately this person was also located right by our room screaming, yelling profanities. Not only was our sleep interrupted but my grandchildren age 5 & 6 were traumatized. After which it was difficult to get back to sleep.

I contacted management all he had to say was basically it not his fault “we can not control unforeseen circumstances”

no courtesy credit of any kind but would allow a late check, out of course this was offered after we had already left.

Desired outcome: As a COURTESY a % credit off my room charge.

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