The complaint has been investigated and
resolved to the customer's satisfactionResolved La Fitness Eastlake (Chula Vista, Ca) — child sexual assault/lack of supervision
resolved to the customer's satisfaction
I have tried to find a good e-mail or corporate number to call LA Fitness to report their employees gross negligence in their "Kids Club" day care facility. I am currently seeking legal action as I am extremely upset with the handling of an incident involving my niece who is in my legal custody. My niece was in the Kids club and my wife went to pick her up after working out. To her horror she sees our 4 year old niece with her pants at her ankles and her shirt over her head baring her chest. There is no one providing supervision and have allowed a little boy to begin removing her clothes and pulling her underwear up in a wedgie fashion. The ONE lone person in the day care comes out the bathroom area with no idea what is going on with the kids. This is unacceptable on all levels. When my wife questioned and asked for a manager she was told there was not one there. She called me and I, knowing there is a manager on station at all times of operation, went up and spoke to the night manager. He was not even told of the incident and was thrown back when I explained what had happened. He apologized however, in my mind that is not good enough as my child was basically naked in the middle of a public day care and no one was there to watch over the children and their actions. That is the point of having adult supervision to prevent acts like this and worse. Since I cannot find a good e-mail or number I will let a lawyer research the issue and possibly sue if there is a basis. This is unacceptable on all levels and someone has to be accountable for the children. God forbid my wife had taken longer and the little boy had gotten her completely naked because there was no adult supervision in a day care that LA Fitness charges for. Shame on them.!!!