Menu
Kroger Customer Service Phone, Email, Contacts

Kroger
reviews & complaints

www.kroger.com
www.kroger.com

Learn how the rating is calculated

4.5 11114 Reviews

Kroger Complaints Summary

84 Resolved
1400 Unresolved
Our verdict: If considering services from Kroger with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Kroger has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Kroger. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Kroger reviews & complaints 1498

Filter reviews by rating
5
9617 reviews
4
0 review
3
1 review
2
1 review
1
11 reviews
Sort by:

Newest Kroger reviews & complaints

ComplaintsBoard
M
7:06 pm EST

Kroger customer service

I am filing this complaint about one of the cashier's in the Springfield, TN store. The cashier's name is Vanessa. She was our cashier today (11/12/19) finishing at 4:29pm but leaving some of the groceries (9 items) at the end of the conveyor belt causing the next cashier Tavian to complete a 2nd checkout for the balance of the groceries. Although this was very inconvenient (Thank God we had another check with us), more serious are the other complaints about Vanessa. During our checkout Vanessa was NOT giving her job nor your customer the attention we have come to expect from Kroger employees. Vanessa was busy talking to the person bagging our groceries about her health and her boyfriend's health (both going deaf...) and handing packed bags to my husband to put in the cart distracting him while she took his blank personal check, did what she did with the register and just put it in the drawer of the cash register without even showing him the amount typed onto the check (as we understand is the expected practice). We also usually expect the bagger to put the groceries in the cart not the cashier bagging groceries and then handing them to the customer to put them in the cart (especially when she had a bagger). It's one thing if the customer volunteers to perform this task but not really something expected after spending almost $400 (total of both checkouts) in your place of business). We believe Kroger management expects better customer service from their employees so we felt compelled to let you know what happened today. Thank you for your attention to this matter.

Read full review of Kroger
Hide full review
ComplaintsBoard
D
6:25 pm EST

Kroger service

I have shopped at Kroger's for years, I don't work there therefore I am offended you expect me to ring up my own food, in addition you now have pickers in the stores trying to fill phone orders and they are rude, taking over the isles and they ant allow u to get to the food, I will start going to food lion we're I am treated eight respect and get a live person to check me out, you are on the way out of business...

Read full review of Kroger
Hide full review
ComplaintsBoard
J
10:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Kroger manager

First of all I am 86 years have been going to the store over 10 years, buy at least 4-7 times a month.
My daughter sends me a western union money gram once of month, and for over a year I cash it whenever I go to the store to shop. A new girl was working and not sure on how to cash it, she called for the manager, waited, waited, finally she had to go get her. She looked at my western union money gram and told me she wont cash it because it wasnt purchased from a kroger store. I told her that they have been cashing it for over a year and that wasnt fair. She told me 'that I am the new manager here" and they was wrong in cashing it. I did get angry because of the way she was acting, and told her she just lost a customer, she told me to lower my voice or leave the store. I told her I was leaving. That I cant belive that kroger made a snob like her as a manager. I and my family will not return to ths store, we will go to the huntington store. Thank you for your time. Jim white

Read full review of Kroger
Hide full review
ComplaintsBoard
J
8:56 am EST

Kroger the customer service

Hi
Below info I send on 11/4 somehow no responed yet:
Last sunday 11/3 around 9:40am I walk into the store located at 116st & allisonville road kroger. I was trying to wire some money to china. I stopped by the customer service counter waited few seconds. A lady walk in from the little door and goes straight, she does not even turn her head and look at me. I said hi can I wire some money? She completely ignored me. No hi no good morning no smile no nothing! She just kept walking to her computer. After she hear me need wire. She keep logging in to her computer still did not acknowledge me. Then she asked me what is my name and what is receiver's name. I tried to show her the receiver's name on my phone, she doesn't even turn her head toward to me she just keeps asking me questions like how much, is it a gift …., then she gave me a piece paper ask me to write it down which is fine. She asked me my id which I held on my hand for 2 3 seconds she still keep typing until she ready to key in the receiver's name! I feel like she doesn't like to face customers at all. By this time I am really hurt and it's ruining my day!
Then I ask her name and ask to talk to manager, she said she is the manager there. I asked to see her id, she showed me a badge that only has her name amber on it. Then I ask how come I don't see your title on your badge? I ask do you have higher position person that I can talk to and then she change and says she is just a leader. She should not tell me that she is a manager how could that be if she is not a manager and she said to me two times until I ask for her id! (first big mistake), I asked her last name she said no need to provide me the last name!
I had been shopping at this kroger since they built it. I have always liked it a lot and the pharmacy even knows my whole family's name!
The second mistake was she never ask me if we want the money received with us$ or china money!
I feel that she discriminated against me as I am an asian woman!
If you need you can email back at [protected]@telamon.com

Read full review of Kroger
Hide full review
ComplaintsBoard
A
8:11 pm EST

Kroger customer service

purchased my item and even asked the lady if this was product that I could return if my fiance didn't want. However 2 days later when I went to return the item unopened with original recipet and Kroger number they would not accept my return stating that 20$ was to much to return. I told them I was informed different and in fact was very rude to me and wrote all over my recipet saying it was unreturnable. I was more than embarrassed and very frustrated. I spend lots of money at this store and my Kroger card shows that Im not sure why I was treated so poorly.

Read full review of Kroger
Hide full review
ComplaintsBoard
P
11:47 am EST

Kroger customer service/manager

I look on an app yesterday called Flipp, it has ads from all nearby stores. The Kroger ad had in store sale for Dr Pepper/Pepsi 6 packs 10 for 10.00, so I went to go my mom some. I asked a cashier and he acted like he didn't know nothing so i asked for a manager. This man was so damn rude and disrespectful towards me. Saying he didn't know anything about the ad. I was trying to show him on my phone and he took my phone out of my hand and started scrolling through it. I was about to start cussing him out at this point. He walked out my face SEVERAL TIMES while i was talking to him like i was nothing. I saw him being nice to others in the store so I believe I was disrespected because of my dark skin tone. I told him i was going to call Kroger's Corp ofc, he said go ahead, I don't care. He was totally disrespecting me in front of customers. I'm a grown woman, 56 yrs old and I WILL NOT BE SPOKEN TO AS IF I AM HIS SLAVE OR HOUSEKEEPER. I will no longer shop at Kroger, I will also tell family and Facebook friends not to shop your stores because people of color will be disrespected

Read full review of Kroger
Hide full review
ComplaintsBoard
R
2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger trying to return ok r get a refund or store credit. & the staff who helped me was wrong.

I went into the applwood payless in anderson indiana 46013. At around 10:00am to 12 noon. Maybe 12:30. I walked up to counter with tide & dial soap. That I am disabled american veteran who has a sick wife & have phyciatric issues due to my military career. That the lady at office said she couldn't return the items due to people stealing to much & returning them. So I was at that point being made out to be a thief. & I told her plus showed her I have a 200.00$ pair of shoes on a 600.00$ watch, 50$ shirt. & that I am only needing to return them for something else. My wife had a massave brain bleed in 2010 . 4 days after we both had are first born little girl. In which my wife still now has a mind of a child herself that I am trying to let her relearn how to shop. But she got wrong items & had no receipt. But it was my money she spent. That the lady was rude & all she kept talking about was people stealing and returning stuff. I showed her I had 659.00$ on me at the time this occurred. That I walked outside & call the customer service complaint # that I explained this to the last who answered & she asked me to take the phone in to the office & wanted to speak with them. Well she was on speaker & the rude lady said a smart comment that she wasnt up there no more & walked away from me while I was talking to her saying she was not up there anymore. & the lady heard the ladys being rude to me so she applied a 30$ credit to my payless card. Which helped me calm down. I walked over to the other lady the main one who needs to be fired. & asked her how I use it to buy stuff. Then she was saying that people steal that stuff all the time. I said how could I possibly walk out with a big jug of tide & a bottle of dial body wash soap. Then she replied it happens all the time. She asked me to leave then I asked. What is your name she replied stop yealing. Then she raised her voice saying I was a [censored]. That she went to go get some other lady like she was in danger of what . But no one was looking becasue I was not yealing she was. Then she got a lady & she got on phone. So I was scared. This type of incident is not acceptable by no means. I am going to do everything in my power to make sure she loses her job. If corporate or a manager had seen & heard all this she would have been made to leave the. I guarantee it. That my anxiety went through the roof & triggered my ptsd from the military that I am now having panic attacks. That it created emotional stress for me & made me look like a idiot. Plus calling me names like that . Which I dress nice but I am not home sexual I am happly married and am 42 years old with a 49 year old wife & 9year old daughter. That I will be exapecting some type of further action be done about this matter & we can solve this issue with us talking & maybe some more compensation. For a apology. My interest is to solve the matter with thos employee. I could catch her name but she had light hair about 5'6 & glasses a caucasian female. In her 30s probably. I am going public on the internet by wednesday about this & calling channel 6 news regarding this. If we can solve this without having to do so that would be great. I want a personal face to face apology from her & her fired. My # is [protected] please contact me anytime day or night. My email is [protected]@gmail.com. thanks ryan lee steffler.😎

Read full review of Kroger
Hide full review
ComplaintsBoard
K
6:23 pm EDT

Kroger service

Our Kroger in Rochester, Indiana finally received a new asphalt parking lot, that's the good part! The bad part is they moved the handicap parking clear to the south side of the stores parking area. Who's wisdom was this and why would you do something so stupid? There's about eight parking spaces wasted by the people who order their food and today October 19th in the hour or so we were in the store not one person used that service. This store is in a rural community with limited shopping, which is good for Kroger because if there was another major store other than Walmart your store would go broke!

Read full review of Kroger
Hide full review
ComplaintsBoard
D
10:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger kroger cinnamon raisin muffins

My Wife and I have been happily shopping at our local Kroger on Highland Rd. in Waterford, Michigan for almost 30 years. She recently purchased a bag of your muffins and what a joke! These things were so small, we considered using them for parking meters! Plus, they recently went up in price! We will never buy another bag of your substandard muffins again! I'm the longest standing Board Member of the Michigan Better Business Bureau and couldn't believe the size of these little tidbits!

Read full review of Kroger
View 0 more photos
Hide full review
ComplaintsBoard
J
7:38 pm EDT

Kroger store

You should be ashamed of your store in this little town. Not from here but had to go in. Although the employees were doing the best they could the shape of this store was embarrassing. The folks in this town deserve better. A little updating would go a lon way. The bathrooms were old and unable to be cleaned properly, the store was cramped and Ill lit and it was just too small. You can just do better

Read full review of Kroger
Hide full review
ComplaintsBoard
M
9:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger tortilla rounds 100% white corn

Supporter of good items they offer, but man... these are the worst! Bought a bag for nachos and let me just warn, if you chew your food be wary of these. I felt like I was going to break my teeth. There are little very hard pieces interspersed in them that have a very hard feel and feel like a crunch that may or may not take out a tiny piece of your tooth when you bite down on it and hear/feel the crunch that comes from it. Anybody in Kroger that makes the decision to sell these should be absolutely ashamed to approve them for sale in stores.

Read full review of Kroger
Hide full review
ComplaintsBoard
K
8:50 pm EDT

Kroger rotisserie chicken

My husband and I went grocery shopping on yesterday 10/13/19 evening after bible class at the kroger off cascade in atlanta, georgia. Included in our $250.00 purchase was a simple organic rotisserie chicken that was prepared by the kitchen. When we attempted to eat the chicken, the inside was uncooked. This is completely unacceptable and as long as I have been purchasing these chickens in predominately white areas, I have never had this concern. I recently saw on the news here in atlanta that consumers are boycotting kroger in the black neighborhoods due to the lack of service and quality. Now I understand why and I too am switching to publix. I have shared my experience with all my family and friends as well as several social media outlets. I'm totally disgusted! Previous faithful customer, kameshia hall

Read full review of Kroger
View 0 more photos
Hide full review
ComplaintsBoard
M
2:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger meat

The cube steaks I bought {sept 20} and cooked before the sell by date had turned a very dark color and I was concerned, but I cooked anyway. I had to throw them out as they were extremely tough and we had difficullty chewing, like rubber and no flavor. At that time I bought a pkg of Kroger 4 lean hamberger patties. Went to cook them the day before sell by date, they too were a horrible sick dark grey color. I had them in my working refrigerator since purchase where i had placed them directly after leaving the store. I was afraid to use them in lieu of the cube steak experience. Last Christmas time I bought 2 large pork loins without looking at the date, took them home and brought them right back because they were two days past the sell by date. I was refunded. I needed them so i went to get 2 more and there was a whole case full of these. These experiences, as well as other instances miss labeled bakery items, makes me question my choice to shop with kroger. The quality is slipping. I have been a loyal shopper for almost 40 years. Lately things have slipped. I don't know if it is the store or your distributions care of the products. Please fix this. I should not feel I can't trust your food quality. Sincerely Mary Pat DePaola [protected]

Read full review of Kroger
Hide full review
ComplaintsBoard
K
10:29 am EDT

Kroger not enough clerks, too many self checkouts, stocking makes it difficult to shop

We have shopped her before you took over. Busiest time, after work when everyone is shopping on the way home. There is stocking going on that blocks one half of the aisle while the person stocks the opposite side of the aisle. It creates a complete obstacle course! Now there is only one aisle that offers bagging, the rest is self service. There are people standing around, not bothering to open up another lane.
I go to check out at self serve with a full cart of groceries, there isn't enough room for this to happen efficiently because there isn't enough bagging area, so I have to bag my groceries and move them to the floor! To make it worse, items don't scan and when "help arrives" and it is manually entered, it still isn't in the system!

I have recently been diagnosed with cancer and have back issues, a lot of the people who also shopped here are older and need the additional help getting checked out.

I can pass 4 other groceries stores, depending on my route home. I do not have to shop here if there is not going to be more than one check out lane when I can get better service elsewhere.

BTW, The stop sign in front of the store is hanging upside down, the carts are all over the parking lot in over crowded corrals so that the lanes to drive through are a hazard.

This was a grocery trip from hell yesterday when EVERYTHING went wrong. The attitude of your staff is horrible, they don't care to help customers, they just want to talk to friends and the front end manager obviously is on a power trip. I say this because when one of your employees happens to make eye contact, they immediately look away, no smile, no hello, , ,

And I am supposed to shop here WHY?

Read full review of Kroger
Hide full review
ComplaintsBoard
Z
6:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger unethical behavior

10/11/2019 5:40am. Was picking up a few things before work. The floor mgr had an employee cornered by the meat counter using the filthiest language. This went on for several mins. I asked if he need to use that kind of language around customers, to witch he told me to mind my own f**king business. He said I wasn't even to be in the store as it wasn't open yet. I informed him it was open yet and that shouldn't matter. There is no reason to use that language to employees, especially when customers are around.I will NEVER shop there again.

Read full review of Kroger
Hide full review
ComplaintsBoard
S
12:54 am EDT

Kroger I am suspicious that my location's assistant manager is about to fire me for no reason.

I am a transgender woman, and a bagger at Kroger. I am afraid to disclose which store it is because I am suspicious that my store's assistant manager is looking for a reason to fire me for no reason at all. Front end is severely understaffed, the assistant manager only hired two people in the span of three months. He expects me to do everything as if I am taking care of West Minster Abbey, He expects me to be so quick at carts, that I keel over with severe chest pains, which I have warned several staff members about Several baggers quit due to this, I also feel unapreciated, as if I am a sponge for rude [censored], and [censored]. I also feel severely underpaid. What should I do?

Read full review of Kroger
Hide full review
ComplaintsBoard
L
12:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger 2 items - fairlife ultra pasteurized whole milk, and artisan cafe' himalayan salted caramel creamer

I am complaining because this store is terrible about having things in stock. These are the 2 latest items, but typically there is ALWAYS something on my list that they are out of and don't have in the back room.
Tonight (10/11/19), I went specifically to pick up milk for my home-made yogurt. It HAS to be Fairlife and I use the whole milk because it is lower in carbs and sugar than low fat milk. After checking in the back room, I was told that the dairy manager was on vacation... I don't care. I cannot wait to make yogurt that I eat every day until the dairy manager gets back. Not my problem.
Artisan Cafe' - they discontinued it despite that fact that it was a great seller and used to fly off the shelves as soon as they got it. Anytime I asked for it, I was either told that they never carried it (they did) or that it must have been pulled because it wasn't a big seller (also not true). I was recently told that they discontinued it to make room for pumpkin creamers. I used to buy 4 at a time because it was so popular.

Oh yeah, and for those of us who work late and have to go later at night (10:30), we don't get the same service as people who work during the day and have to scan our own stuff because there are no full service cash registers open.

Read full review of Kroger
Hide full review
ComplaintsBoard
C
4:37 pm EDT

Kroger I fell and injured myself - here was kroger's response

I slipped and fell in water left on the floor in the produce section of my local Fred Meyer store, resulting in a trip to the doctor, 3 weeks of physical therapy - and having to work "light duty" at my job for 3 weeks. Very painful. A Customer Care respresentative from Kroger call me 3 days later to express how sorry she was and said she was going to send me a gift card for my trouble. Her name is Michelle and her work phone is: 1-800-314-1814, extension 38694.

Well, nothing was mailed. When I contacted her several months later, she said she was unable to send a gift card because I had asked her to have my incident investigated as to why there was water all over the floor. She said she was unable to send me a gift card. So, a Kroger repreentative says she is going to do something, doesn't follow through, and then doesn't even let me know until I contacted her. This is the worst example of customer service, ever.

Read full review of Kroger
Hide full review
ComplaintsBoard
B
12:14 pm EDT

Kroger autumn mix bag

candy seemed hard to chew. looked at the expiration date it was posted was listed 05/03/2019. i purchased this on 10/8/2019. the id numbers were as follows 8E04VR1134. it might be a good suggestion to have kroger review the product and pull it off of the shelf. normally your products are satisfactory but not this time. thank you for your time. billy w. harris

Read full review of Kroger
Hide full review
ComplaintsBoard
T
9:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger employee

On 09/14/2019 at 8:03 a.m I checked out at the self check out and as I was scanning my items it was saying call an attendant I had already had about 5 bags bagged and the attendant seen it on the screen and said uh I'll just do it real sarcastically I guess she thought I was trying to steal something so she u bagged all my groceries I already checked out and re scanned all my items and after she saw it came up as the same price that was on there she just said ok just pay now and just walked away . I put what she had bagged in my buggy drove 15 miles to get home and I noticed that my already cooked deli chicken wasn't in and if the bags I was so upset I had my neice handle the situation she called spoke to the manager and he apologized and said to come back and get.my chicken so I did drove 15 miles there and back home and then noticed my canned bisquits I paid for wasn't there either 2 cans of those And a couple more items I wasn't about to send her back another 15 miles there and 15 back already made that trip twice and I would have had my items if she would have put them where they were already at and rung up properly anyways her taking my stuff out of my bags and not replacing them cost me money that I didn't get my items and 2 30 mile trips which also cost me money and just get reactions and the way she was handling the situation made me feel like I was 2 feet tall I wasn't and didn't steal anything and when she seen that she just walked away and I'm out if money for her accusations her non professional approach I don't know her name but she always works in the self check out she's a heavy set blonde and she's short. But thanks I guess.

Read full review of Kroger
Hide full review

Kroger Customer Reviews Overview

Kroger is a popular grocery store chain that has been serving customers for over 135 years. The company has a strong reputation for providing high-quality products at affordable prices, and this is reflected in the positive reviews that it receives from customers.

One of the most commonly praised aspects of Kroger is the wide variety of products that it offers. Customers appreciate the fact that they can find everything they need in one place, from fresh produce and meat to household essentials and personal care items. Many reviewers also note that Kroger has a great selection of organic and natural products, making it easy for health-conscious shoppers to find what they need.

Another positive aspect of Kroger is the company's commitment to customer service. Many reviewers note that the staff at Kroger stores are friendly, helpful, and knowledgeable, and that they go out of their way to ensure that customers have a positive shopping experience. Additionally, Kroger offers a variety of services to make shopping more convenient, such as online ordering and home delivery.

Finally, customers appreciate the value that they get from shopping at Kroger. Many reviewers note that the prices at Kroger are competitive with other grocery stores, and that the company offers a variety of discounts and promotions to help customers save even more money.

Overall, Kroger is a well-respected grocery store chain that offers a wide variety of products, excellent customer service, and great value for customers. If you're looking for a reliable and affordable place to shop for groceries, Kroger is definitely worth considering.

Kroger In-depth Review

In Summary: Kroger stands out as a comprehensive grocery provider with a rich history and a strong market presence. They offer a wide variety of products, including fresh and organic options, at competitive prices. Their customer service is generally reliable, and the store ambiance is conducive to a pleasant shopping experience. The online shopping platform is user-friendly, with various delivery and pickup options. Kroger is also involved in sustainability efforts and community engagement. While the checkout experience is efficient, there is room for improvement in their health and safety measures. Overall, Kroger is a solid choice for those looking for a one-stop-shop for their grocery needs.

Company Overview: Kroger has a long-standing history and is a well-established player in the grocery industry. With a significant market presence, it serves as a go-to supermarket for millions of customers.

Product Range and Quality: Kroger offers an extensive range of products, from pantry staples to gourmet items. The freshness and quality of their produce often receive positive reviews, and they provide a good selection of organic and specialty items. Their private label products are also a hit for offering quality at a lower price point.

Pricing and Value for Money: Prices at Kroger are competitive, and they frequently offer sales and promotions. Their loyalty program provides additional discounts, making shopping there a good value for money.

Customer Service: Staff at Kroger are generally known for being knowledgeable and friendly. They are responsive to customer inquiries and complaints, with assistance readily available in-store.

Store Ambiance and Layout: Stores are clean and well-organized, with clear signage and easy navigation. Kroger also makes efforts to be accessible to disabled customers.

Online Shopping Experience: The Kroger website is user-friendly, with a broad selection of products available online. Pricing is consistent with in-store prices, and they offer convenient delivery and pickup options. Their mobile app enhances the shopping experience with additional functionality.

Checkout Experience: Checkout lines at Kroger are typically efficient, and they offer self-checkout options. A variety of payment options are available, and security is taken seriously.

Sustainability and Community Involvement: Kroger is involved in environmental initiatives and sustainable practices. They also actively engage with and support the communities they serve and have ethical sourcing policies in place.

Health and Safety Measures: Kroger maintains cleanliness and sanitation practices and complies with health regulations. Their response to COVID-19 includes safety protocols to protect customers and staff.

Return Policy and Customer Satisfaction: Returning items at Kroger is straightforward, and the refund process is efficient. They take customer feedback seriously and follow up on resolutions to ensure satisfaction.

Additional Services: Beyond groceries, Kroger offers a range of services including pharmacy, banking, gas stations, and other in-store services, adding to the convenience of shopping there.

Overall Experience and Recommendations: Kroger is a reliable supermarket with a strong product selection and good customer service. While it generally provides a positive shopping experience, it could improve in health and safety measures. It stands favorably when compared to similar businesses and comes recommended for those seeking a full-service grocery store.

How to file a complaint about Kroger?

### Guide for Filing a Complaint Against Kroger on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Kroger in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Kroger.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Kroger on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Kroger customer service

Website

www.kroger.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Kroger?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Kroger Customer Service. Initial Kroger complaints should be directed to their team directly. You can find contact details for Kroger above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Kroger. Discuss the issues you have had with Kroger and work with their customer service team to find a resolution.