Menu
CB Grocery Stores and Market Kroger 115 Colony Crossing Way, Madison, MS, 39110, US
Kroger company logo
Kroger
reviews & complaints
Kroger company logo

Kroger

115 Colony Crossing Way, Madison, MS, 39110, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
V
10:21 am EST

Kroger - Pharmacy

Pharmacy at Colony Crossing has a tremendous wait time. I waited an hour to drop a prescription off yesterday and when returning today I was the only one in line and it took 10 minutes for someone to ask to help me. Then my prescription had been run under the wrong insurance so I was told I would have to come back. I would like to pass on to management my concerns of wait times.

Desired outcome: Shorter wait time to pick up prescriptions

Read full review of Kroger
Hide full review
ComplaintsBoard
E
6:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kroger - Online order and the service that I did not receive

I ordered online 3 cans of the Lysol spray. Because you all said there was a limit of three per customer. and three of the three Pac Lysol wipes. I checked my emails and text messages all night and all day today to see if you all were going to tell me that you did not have any. I got no such email or text. The only email I got today was telling me not to forget to pick up my order. I work in Pearl MS. I drove all the way out to Madison to get the stuff and they tell me that they didn't have what I ordered. Now I just found out that they did have it but they let another customer come in and get the whole sleeve of Lysol spray 6 of them. I don't appreciate being treated this way I have been a loyal customer and previous employee of Kroger since 1998. If you all have a limit on merchandise it should apply to everyone and not just some. Now I don't have any Lysol to fight off germs but this man has six of them. I am so glad to know that all of your customers are not considered loyal to you all.
Eunice Riley
595 N. Livingston Rd
Ridgeland MS
[protected]

Read full review of Kroger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.