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Allure Aid
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1.0 7 Complaints
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Allure Aid Complaints 7

ComplaintsBoard
D
4:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Allure Aid Lost order

I placed an order with AllureAid back in October of 2021. However, for some unknown reason I have never ever received package. I contacted merchant and they keep saying it was delivered but per tracking number I can't locate anything.

Attached photos have tracking number.

I even called [protected] and left VM for Janet zillion of times and never received a call back.

Thank you

Desired outcome: I want a full refund for this.

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R
3:58 pm EDT

Allure Aid Paid order missing

I purchased prescription goggles for my daughter from them and the pain began there. They did not add prescription to the order, it then took over a month to get a person named "Janet" to speak with. I sent numerous emails and left countless voicemail and nothing. When I finally spoke with "Janet" a second time she said they would issue an RMA which they did and that they would apply the prescription once it was received. Well that took over 2 months to get an answer again after many more emails and voice mails. I finally spoke to "Janet" again third time, and she acted as if nothing was wrong and assured me it would solve "TODAY". Which also never happened it is now two months later and not a single reply email or phone call from them as where is my order. I requested a cancellation but too has gone to the wind. I am at a lost literally ($80) for time and frustration and my child still does not have her goggles. This business needs to forced out and repay their customers for the stress they caused. All I wanted was an honest transaction receive what I paid for my daughters goggles.

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C
9:23 am EDT

Allure Aid tiffany frames

Good afternoon. I took my frames recently bought frames that I purchased from you to Walmart to have lenses placed. Walmart broke my frames during adjustment. I need the order number and cost of the frames so Walmart can reimburse me. I can not find this information in my emails. The website is not helpful in locating this information if you check out as a guest. I have also attempted to call at 4:30 EST and your recording states the office is closed. Please contact me at [protected].
Thank you.
Casey Knight.

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Is Allure Aid Legit?

Allure Aid earns a trustworthiness rating of 69%

Generally safe, but check closely before sharing details.

Our conclusion: Allure Aid's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

A long registered date for allureaid.com can be seen as a positive aspect for Allure Aid as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Allure Aid's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Allureaid.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Allureaid.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The allureaid.com may offer a niche product or service that is only of interest to a smaller audience.
  • Allure Aid protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Our research indicates that Allure Aid is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.
  • We have detected an internal review system on Allure Aid's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We found that Allure Aid website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
  • We conducted a search on social media and found several negative reviews related to Allure Aid. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
P
7:47 am EST

Allure Aid Ridiculous

I am tired of their endless promises.
I ordered my glasses two months ago and I already regretted it many many times. A first, they told me that the glasses are unavailable, but my money was charged automatically (is it their usual practice?), it happens (happens to whom?).
Then they started to feed me with their promises to ship it soo: tomorrow or maybe on Friday.. or on Thursday. But in fact, the glasses are still in their warehouse or wherever they keep their products. Tired of their childish and stupid games.

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V
5:53 am EST

Allure Aid Missing order and no way to reach customer service

Buyer beware and stay away from www.allureaid.com, you will regret if you buy from this site! They have zero customer service and there is no way to reach anyone. My order is still missing and I don't know what to do. Without their help I can't do anything. I don't have a tracking number and can't track my order.
I've purchased Prada sunglasses from this store and it was very expensive, I paid over $200 and it seems like I lost my money. I want a full refund or my order. Please, if anyone knows any additional contact share the information.

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A
6:21 am EDT

Allure Aid seller doesn't reply to my messages

I think the website www.allureaid.com mislead me. I placed the order on June, 8. After that I received the confirmation only from my bank. I waited information from the seller, but he kept silence. Also when I tried to contact him, I sent emails through the website. But the seller hasn’t replied to these messages. I simply don’t know why he didn’t respond and where my order is. I have already contacted my credit card company and hope that they will help me. Be aware!

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M
11:38 am EDT

Allure Aid You won't get your order, so don't buy from them

I ordered Gucci glasses from www.allureaid.com. I haven’t received the confirmation email and any other info regarding my order. It was impossible to reach the seller as well. After 3 weeks my order hasn’t been delivered. The seller only once answered and promised to send the order by express delivery, but it was lie. I got nothing. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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K
Kili
US
Mar 15, 2012 2:21 am EDT

HORRIBLE customer service. Takes 3 weeks to ship glasses. No one picks up the phone or responds to emails!

BUYER BEWARE!

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Overview of Allure Aid complaint handling

Allure Aid reviews first appeared on Complaints Board on May 18, 2014. The latest review Lost order was posted on Apr 21, 2022. Allure Aid has an average consumer rating of 1 stars from 7 reviews. Allure Aid has resolved 0 complaints.
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  1. Allure Aid Contacts

  2. Allure Aid phone numbers
    +1 (888) 696-5405
    +1 (888) 696-5405
    Click up if you have successfully reached Allure Aid by calling +1 (888) 696-5405 phone number 0 0 users reported that they have successfully reached Allure Aid by calling +1 (888) 696-5405 phone number Click down if you have unsuccessfully reached Allure Aid by calling +1 (888) 696-5405 phone number 0 0 users reported that they have UNsuccessfully reached Allure Aid by calling +1 (888) 696-5405 phone number
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  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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Allure Aid Category
Allure Aid is ranked 138 among 152 companies in the Make-Up and Cosmetics category

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