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Misleading product title/description and rude customer service
Bought the meal replacement shake in shopee.sg where it indicate 5 flavour pack (any 3 flavour choice) so I thot if I buy the pack, I would receive 5 canisters but with 3 flavour of choice but apparently only receive 3 canisters. No indication of number of canister or bottle in the description as well. Feedback the misleading title on the product placement to the seller but seller replied rudely. Product was not delivered in carton box to prevent it from denting but it was wrapped with the paper wrapper and large plastic envelope.
expiring in 10 days, seller disagree on refund
Ordered a box of ampoules from cocomo via qoo10, and they sent me an item 10 days before expiry (another one being 6 months from date of expiry -this one I can let slide) and adamant on not giving a refund. Told me I should have checked with them before my purchase should I want a longer expiry date rudely and dismissively, AND ARROGANTLY. Excuse me, what do you think is an appropriate time before sending a customer skincare? Ridiculous seller. After I raised this short expiry issue, cocomo removed the ampoule series off from their listing citing 'sold out'. also blocked me on all socials after. This kind of attitude will not get you business. Thankfully qoo10 refunded me after more than 2 weeks of chasing, which is a separate matter of incompetency OR bc seller refuses to let me get a refund. No matter what, do not forget lemon law exists.
Desired outcome: Already gotten refund from qoo10, presumingly out of their own pockets, but cocomo is one of their merchants so it is rightful they take responsibility
Oseque high end touch foundation
I have ordered oseque high end touch foundation and 1 more product from cocomo website singapore. They had taken my money and didn't gave my products. I tried to emailed them but no responses. I also had whatsapp but they are not responding, the lady is so rude and a big lier and she even blocked me in whatsapp. All my money is lost now. That lady should be in jail for her deeds. She is making fool to everyone by doing frauds. Never buy any product from cocomo website. One day, this cocomo company will be closed for their illegal activities.
Her attitude drives me nuts
Is Cocomo legit?
Cocomo earns 91% level of Trustworthiness
Perfect Trust Endorsement: Cocomo achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Cocomo.sg has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cocomo.sg you are considering visiting, which is associated with Cocomo, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Cocomo.sg has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cocomo.sg may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Cocomo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Scam promotion
Promotion is buy 2 free 1. Seller is a dishonest hooligan company. Only sent 2 and refused to send the free box. Fraud! Do not buy from cocomo. sg or their shops in Qoo10 or lazada. Seller is very rude and disgusting! Stingy! Knows it's her mistake still pretend nothing happened. Damn thick skinned! Never come across such seller. Dishonest piece of crap. Hope she wind down her business. Scammer.
Rude and worst customer service. Ordered 4 products with delivery promised within 1-3 business days. Reached out to them
I found a human hair almost 2 inches long in the cocomo biscuit and it's cooked in it, That is gross and disgusting at the same time.
Now what should I do?
do I post it on social media with proof or complain it to the food authority?
These things are poison for our children. No one is allowed to play with our kid's life.
I got diamond Cocomo I send the pic of the diamond and send code but they are not receiving my message
Overview of Cocomo complaint handling
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Cocomo contacts
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Cocomo emailsinfo@cocomo.org100%Confidence score: 100%Support
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Cocomo address81 Ubi Avenue 4, № 03-26, 408830, Singapore
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