Kenmore He 3t — washer
In July '04 we purchased the Kenmore Washer at Sears based on Consumer's Reports recommendations and the dependable "Kenmore" name. Well, 3 years and 3 month later the washer stops at spin cycle and since it's a front loader (never buy one of those again) I can't even get my items out of the washer. Had two service calls and bottom line - can't find the problem. Recommendation is to replace motor and circuit board to the tune of $456.00. When I called Sears, they passed the buck to Kenmore. Kenmore had the audacity to try and sell me their Service Smart Agreement for $300 to fix this problem and insure service for a year (you can purchase an extension for $100/year after the first year). Will I buy a Kenmore washer again? No way. Too bad because need a stove and a dishwasher but it won't be a Kenmore and I won't be shopping at Sears anytime soon.