Menu
Write a review
File a complaint
Kmart

Kmart review: Rude behavior! ( 2 comments)

C
Author of the review
12:00 am UTC

I dropped off my 3 teenage daughters to do some last minute Christmas shopping At the K-Mart in Marshalltown Iowa. I get a call later that they are being followed around the store by 2 female employees for the last half an hour. And that other customers were asking my daughters if they were being followed. When I arrived I found my daughters and walked around an aisle to find these 2 female employees peering around at my girls. I asked why they were so blatantly following my girls. they said they hadn't been which was an obvious lie. I asked if they had in any way given the impression that they had been shoplifting... they replied no.

I asked to see a manager all the while the employees are giggling and whispering amongst themselves. A manager named Dave shows up. I tell him the story and that I was offended and that my girls couldn't even shop with such rude and blatant behavior by his employees. That my girls were scared and angered at this going on for over a half an hour and so noticeable to other customers that it wasn't justified or professional.

Dave, then proceeded to tell me that he has been followed in places such as Menard, s and that "He" wasn't offended so I shouldn't be either. He took no action and offered no apologies. We left the presents that they had already chosen in the cart and left the store. Needless to say we wont shop there again, ever!

2 comments
Add a comment
S
S
spitfire
US
Send a message
Jan 01, 2009 12:47 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Jason - are you always this negative

M
M
MinimumWageQueen
Clarksville, US
Send a message
Sep 17, 2009 3:16 pm UTC

Since when did Kmart become your childrens babysitter? Of course they would be suspicious of three teenagers wandering around with no adult supervision. Teenagers are often shoplifters, and also have a penchant for mischif.

More Kmart reviews & complaints

Kmart - loss of due to constant compliants of racism & unethical business practices 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Kmart - dead kmart sears champion car battery
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Kmart - rude employee 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Kmart - employee harassment/treatment
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Kmart reviews and complaints
  1. Kmart Contacts

  2. Kmart phone numbers
    Click up if you have successfully reached Kmart by calling +1 (888) 417-0622 phone number 0 0 users reported that they have successfully reached Kmart by calling +1 (888) 417-0622 phone number Click down if you have unsuccessfully reached Kmart by calling +1 (888) 417-0622 phone number 0 0 users reported that they have UNsuccessfully reached Kmart by calling +1 (888) 417-0622 phone number
    Click up if you have successfully reached Kmart by calling +1 (719) 594-6633 phone number 0 0 users reported that they have successfully reached Kmart by calling +1 (719) 594-6633 phone number Click down if you have unsuccessfully reached Kmart by calling +1 (719) 594-6633 phone number 0 0 users reported that they have UNsuccessfully reached Kmart by calling +1 (719) 594-6633 phone number
    Click up if you have successfully reached Kmart by calling +1 (253) 852-9071 phone number 0 0 users reported that they have successfully reached Kmart by calling +1 (253) 852-9071 phone number Click down if you have unsuccessfully reached Kmart by calling +1 (253) 852-9071 phone number 0 0 users reported that they have UNsuccessfully reached Kmart by calling +1 (253) 852-9071 phone number
    More phone numbers
  3. Kmart emails
  4. Kmart address
    24800 W Valley Hwy, Kent, Washington, 98032-5799, United States
  5. Kmart social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Kmart contacts