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JustFab Customer Service

JustFab Inc.

800 Apollo Street
El Segundo
California
United States - 90245

Customer Support Phone Numbers

+1 866 337 0906(United States) 4 0
+1 866 808 4003(Canada) 2 0
+44 203 695 3830(United Kingdom) 4 0
+45 89 883 988(Denmark) 1 0
+33 970 730 237(France) 1 0
+49 305 683 8013(Germany) 1 0
+31 858 884 491(Netherlands) 1 0
+34 931 845 877(Spain) 1 0
+46 844 683 882(Sweden) 1 1
United Kingdom
38 St Martin’s Lane, London, WC2N 4ER, UK

Germany
Schlesische Strasse 38, 10997 Berlin

Spain
Avenida Diagonal 611, 08028, Barcelona, Spain

JustFab Complaints & Reviews

JustFab — monthly charges

Their subscription service is shady, they charged me 39.95 a month for 2 months straight now. Then when i tried to cancel my subscription she argued with me. Finally they...

Clothing, Shoes & Acc  · Jan 13, 2020

JustFab — boots offer

I think it's terrible that you just can't order items and cancel the VIP membership without sending your merchandise back this shoe site is just a scam to get money from customer...

Clothing, Shoes & Acc  · Dec 06, 2019

JustFab — scam artists, avoid.

421967They charge you monthly. It seems like a fair deal but be careful. When I signed up and read the terms and conditions, it was an introductory 'new members offer' that didn't state...

Clothing, Shoes & Acc  · Nov 12, 2019

JustFab — taking money without authorization

I canceled with just fab almost 2 months ago. Earlier this month i have money missing on my card. I check, and after researching, i find out that IBI is just fab, and they took...

Clothing, Shoes & Acc  · Oct 28, 2019

JustFab — membership

Im really not happy been on the phone to cancel my membership and told the person on phone ive been really ill askes if they could refund this month for me has i was really really...

Clothing, Shoes & Acc  · Oct 14, 2019

JustFab — refund

399 sek was deducted from my bank account and I would like a refund. Tried contacting the customer service phone number and sent emails but still got no reasonable response. I...

Clothing, Shoes & Acc  · Oct 10, 2019

JustFab — just fab

I have 2 credits of £35 on the just fab sight. I cancelled my VIP membership but they still charged me 2 lots of £35 after they told me I wouldn't be charged. This is £70 OF MY...

Clothing, Shoes & Acc  · Oct 07, 2019

JustFab — service

I called to cancel my membership as I not long can afford to pay the £35 a month as I released I got charged this month as I forgot to skip the month, I got told that I can not...

1 comments Clothing, Shoes & Acc  · Jul 08, 2019

JustFab — unauthorized charges

In January 2018 I bought shoes from justfab.com website. They asked to become a Vip member to have a discount. So I did. But it wasn´t clear at the website that I was making a...

Clothing, Shoes & Acc  · May 15, 2019

JustFab — unwanted payment debited

Ranquet Emma Sundvej 2, 3 TH 8700, Horsens Danemark [protected]@gmail.com +[protected] Dear Sir or Madam, I am writing in order to complain about the poor service provided...

Credit Cards  · Jan 14, 2019

JustFab — return items

I order some boot on a Cibermonday, after wait for 14 business day to my order be deliver, they deliver the wrong product, I return the product the next day, and I been waiting...

Fairfield Online Scams  · Jan 04, 2019

JustFab — services

To whom it may concern. I have ordered coat on the 23/10 after delivery time was normal but the coat turned up to be size xxl instead of xxs. Even though it was inconvenience...

Clothing, Shoes & Acc  · Nov 21, 2018

JustFab — shoes

Extremely poor service, tricks you into a VIP membership. They refuse to refund even though it is not clear on their website that you will be charged £35 a month. One big scam. I...

Clothing, Shoes & Acc  · Sep 14, 2018

JustFab — shoes

I'm very unhappy about the service at just fab. I had a problem before with an order I had placed so they gave me credit in my account as refund on my first order. I have a...

Clothing, Shoes & Acc  · Aug 16, 2018

JustFab — representative/charges

I have not had a Justfab membership since January 2018 when i was charges $39.95 back then and told them to cancel me. I have not created a login and I have not made ANY purchase...

Clothing, Shoes & Acc  · Aug 14, 2018

JustFab — just fab

Hi I have a 3 credit unit worth £105.00 which I don't really need to use as has no need to shop for anything at the moment. I feel like I would like to look for something just for...

Clothing, Shoes & Acc  · Jul 05, 2018

Just Fab UK — emails

625873I have unsubscribed several times and emailed to say I am not a customer so stop sending me newsletters. I'm still getting them! I've now taken screenshots of the...

Clothing, Shoes & Acc  · Jun 05, 2018

JustFab — your shipping department screwed up

I changed my shipping address in the beginning of the week. I also called, and emailed your company multiple times. Before deciding to order this month. I had been skipping the...

JustFab — complaining about the tv advert

Every time i watch my music channel the really annoying advert comes on & puts me off watching that certain channel. The woman screaming 3 times on the advert is very disturbing...

Clothing, Shoes & Acc  · May 29, 2018

iBiJustFab — scam overcharged

Yes this has been happening to me for a year now i've been getting charged $40 every month faithfully and didn't notice until I went to see my account activity and I just called...

Newark Online Scams  · Apr 26, 2018

JustFab — still awaiting delivery

Ordered flutter dress on 18)3/18 no delivery received no response from previous enquiries even filled in feedback form still waiting please cancel account and send me cheque for...

Clothing, Shoes & Acc  · Apr 14, 2018

JustFab — refund the credits that I never used

421967I'm complaining about I was discounted of my card 3 months of vip membership (I didn't know about that when I bought a boot) I never used that credit than I cancel the membership...

West Point Clothing, Shoes & Acc  · Mar 27, 2018

JustFab — direct debit going through my card without my permission.

I purchased some shoes from yourselves last summer for which I paid the £35.00 charge on my M/S credit card. I have never placed another since yet you are deducting a direct debit...

Credit Cards  · Mar 21, 2018

Just Fab — cancellation

I have been trying to cancel my account with Just Fab for some time. I emailed them and they advised to call or web chat. I tried to web chat for 3 days and system was down...

Clothing, Shoes & Acc  · Jan 19, 2018

JustFab — refund

hi my name is veena i m member of just fab from last month i ordered i pair shoes from them last month, i got 75 percent discount from them but they took money on 7th of november...

JustFab — unauthorized credit card charges

Order #: [protected] Date: 20.06.2017 I do online shopping very often and this had never happened to me before! I had ordered a pair of shoes this summer. It was supposed to be...

JustFab — their entire website/vip program

Around 3 years ago, I signed up at JustFab for a single pair of shoes (with their -% off for signing up) and never planned on buying anything from there again. I honestly planned...

Justfab.com — justfab are cheaters and thieves!

I bought some heels for my girlfriend as a present and had the worst time ever! After I paid for my order Justfab deducted another amount from my account and that was made without...

Justfab.com — do not waste your money! justfab is a terrible company!

I had a bad experience with JustFab. I saw a really good offer on Facebook and ordered a pair of good looking shoes from JustFab. After that I decided to read some reviews and see...

Justfab — starz reward and just fab reward

462231A few months ago I filed a missing gold complaint in reference to the starz subscription and I never received my gold. Today I was promised to receive 1680 worth of gold if I made...

JustFab — impossible to cancel and get a refund

I had the worst online shopping experience with JustFab and decided to cancel my membership. At first everything was fine but then I started to get pure garbage products and...

JustFab — took my money!

I bought some items from this website and then they started charging me without my permission. I contacted JustFab customer service and asked my money back. They refused to cancel...

JustFab — stole my money!

Just Fab has charged my account 3 times without my permission! After wasting my time trying to contact someone from the company I just gave up. I sent them several messages and...

JustFab — took my money!

I had to block my card because JustFab refused to cancel my account and give me my money back. In the past I ordered some shoes, then I found out that they were charging me for...

JustFab — I want my money back!

JustFab is the worst website ever! Don't order anything from them, they will steal you money and you will never get what you paid for. This company needs only your money, believe...

JustFab — stole my money!

Horrible company! I ordered a pair of shoes from JustFab. I received my order in reasonable time and everything seemed fine. But one month later they charged $30 from my card! I...

JustFab — awful customer service!

I was very disappointed with JustFab and decided to close my account so I contacted their customer service. Their rep was absolutely unprofessional, I told him many times that I...

JustFab — cheap quality

I purchased a pair of shoes from JustFab and they fell apart within a couple months. I didn't contact customer support since two months passed and there was no way to get my money...

JustFab — scam!

They charged my card without my permission! When I contacted JustFab customer support I was put on hold for like 45 minutes. After waiting on hold I finally got a supervisor and...

JustFab — totally disappointed!

I purchased a necklace back from JustFab several years ago. Then my wife brought to my attention that were getting charged $40 every month. JustFab signed me for a membership...