SUBMIT A COMPLAINT

JustAnswermembership fee

I used your website to try get some information when I was trying to sell a chinese vase early sept I think possible late August, you were unable to help and you actually responded to me saying that. I am not interested in a $41.20 membership cost which has been charged to my credit account and have canceled it. I respectfully ask you to refund the amount. I believe i did not agree to it and any agreement has been out of a misunderstanding as to what was happening, I did not realise i was signing up to such a cost.

  • JustAnswer Customer Care's Response, Sep 30, 2019

    Hello David,

    Thank you for reaching out to us about this issue and we apologize for any frustration you've experienced. Unfortunately there is not enough information in your review to pull up your account.

    At your earliest convenience, please reach out to our Customer Care team so that we can properly assist you in resolving any open concerns.

    We can be reached by phone or email from the Help Center https://www.justanswer.com/help/contact-us

    Regards,
    JustAnswer Customer Care

Da
Sep 29, 2019

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