Delivery problem.. Late... Don, t give item to self collect ldc 603. Klang jaya
Jt express ldc 603... So latr delivery and many item return back to saller.. Refunded money. So bad.. Don, t have self collect no give item.. To self collect.. Ldc603.. Jt express klang jay.. Bad..Courier... Big item problem delivery ldc 603.. Klang jaya jt expresa bada...
Desired outcome: bad courier LDC 603..klang jaya
Put on hold for 4 days already
Hi j&t (601 lunas) .. Still waiting for my parcel (on hold 4 days), already hit 4 days today. Try to call the center but never pickup. Can't get any update at all . Maybe all staff off duty cause by covid19.
Dispect JNT
Hii, saya nak mengadu untuk penghantar JNT, nombor, [protected] . Dah dua kali sangat biadap . Saya tinggal rumah apartment . Dan dia call saya dengan panggil nama saya . *** turun sekrang . Dengan nada yang tinggi dah agak kasar . Saya jaga anak kecik, dan saya cakap rumah saya bawah sekali, lepas tu dia kata, ' takboleh keluar eh ? selama ni semua yang hantar semua okey memang letak je depan rumah . ( rumah saya ground floor ya taksusah ), dia paksa juga saya untuk kedepan block . untuk first sekali yang dia hantar pun dia call jerit . Sangat biadap . lama saya sabar . Tolong ambil tindakan ye . Ni first time saya report, bagi saya memang biadap .
Desired outcome: Diambil tindakan . Membuat rate untuk staff/dispect
my item is late for delivery
my item is late for delivery.my item stuck at transit more than 1 week
Penghantaran lambat
Tolong betul kan srivs j&t suka hold barang hari2 hold srvis teruk betul
penghantaran sangat lambat
[protected]
[protected]
di atas adalah dua no tracking saya pada penerima yang sama. dari 12/8/2021 sehingga hari ni 23/08/2021 masih tidak sampai kepada penerima. saya sudah membhat oanggilan kepada customer servise pada hari jumaat. tapi masih lagi tidak sampai kepada penerima. saya harap jnt tolang buat sesuatu. saya akan mengalami kerugian membayar ganti rugi jika customer membatalkan pembelian.. sila hubungi saya [protected]-nurul alifa
Desired outcome: nurul alifa
service pekerja di jnt pasir penambang
kuarang ajar sangat cara layanan pekerja jnt di sana, sedangkan saya as a customer pun reti ckp elok elok tapi dia kurang ajar and marah marah dekat saya
I didnt received my parcels!!
I still didnt received my parcels [protected] since 8th august. My parcels are stucked at the same place for more than 8days. Your service I too slow. Ive been waited for my parcels for more than 3weeks already. I hope you will do your job nicely. This is my 3rd time complaint, but j&t still not taking action.!
Mga tinatamad na rider kase di sila makakakota sa cod
Bakit ganyan mga rider ng J&T nakita lang nila na paid online yung parcel di na nila idedeliver kahit nag text saken yung J&T na idedeliver na ni rider (with name sa text at number) then i didnt recieve any messages from the rider na nasan na sya or something bigla nalang ginawang buyers unreachable? Wth? Ayusin niyo mga rider niyo palaging ganyan mas gusto pa nila i deliver ang cod kaysa sa paid online!.
Desired outcome: Sana maayos yung ganyang rider
✔️
My parcel said sorted parcel wrongly. So what now? how can this happen? I would like to know how to resolve this.
the other picture did not get attaches
I have a similar situation. Mine was paid online, I didn't receive a text notification but I saw through Shopee that my package was out for delivery at 1:20pm. I waited then I checked through J&T tracking for the contact info of the rider, I texted him at 3:12pm, he replied that he is still in another area. I waited until it was 5:21pm and texted him again if he will arrive, then at 6:41pm, he messaged that the package will be delivered tomorrow instead. When I checked through J&T tracking, the excuse given was that 'Customer was not around' when I was obviously around waiting the whole afternoon.
Attached tracking and messages with rider (covered his name and contact info in order to not breach his privacy)
Bad service
Already arrived at CDC Batu Caves 303 on 7/8/2021, but until 22/8/2021 still not out for delivery. Already call JNT hotline to make a complaint, but still no move. I'm not sure why they need 15 days to arrange delivery. Do your work properly!
track and trace may parcel
Dear J&T,
I've tried to call the customer service but did not pick up.
I demand for push delivery of my parcel. Its has been stuck since 17 August 2021 at J&T Air K.KINABALU 501
Please refer below detail for your reference and fast action .
No Tracking = [protected]
Type of Parcel = Shoppee
Receiver's Name= Sakinah Binti Sable
Receiver's Address = POLIKLINIK MESRA & SURGERY SHOPLOT E5-0-1, TAMAN INDAH PERMAI, JALAN SEPANGGAR 88450 KOTA KINABALU, SABAH.
Any progress, Kindly inform me ASAP.
Thank You.
Courier delivery service taking too long.
Parcel was post from Penang to Ipoh on the 9th Aug. Today is 22nd Aug. It's been 13 days still no delivery. Please see the attached tracking. Apparently the practice of first in first out does not exist as parcel post much later already delivered within 3 days. Very dissapointed with the level of professionalism. Please get my parcel deliver.
Desired outcome: Get my parcel deliver without further delays.
Late & poor services at j&t klang jaya 603
Please send my parcel as soon as possible, for your information I bought fruit. If our fruit rotten due of late delivery. I will claim back from j&t.
Bgds
Duan
[protected]
Desired outcome: Pls action as soon as possible
Delievry attempt
[protected]. This is my tracking number. Please deliver A.S.A.P
Regarding my parcel stucked at SBHGATEWAY frm 14th August 2021
Dear J&T,
I've tried to call the customer service but did not pick up.
I demand for push delivery of my parcel. Its has been stuck since 14th July 2021 at SBHGATEWAY.
Please refer below detail for your reference and fast action .
No Tracking = [protected]
Type of Parcel = Shoppee
Receiver's Name= Nurul Shakina Mustadin
Receiver's Address = F 15-3 3F BLK F UNIVERSITY CONDO APARTMENT JLN SULAMAN MENGGATAL 88400
Any progress, Kindly inform me ASAP.
Thank You.
Desired outcome: PUSH DELIVERY !
Services
Hi I have order items from Lazada and shoppee and my parcel have already been stuck for almost 2 weeks at LDC Klang jaya 603 and I know the Situation of the pandemic but I try to collect the items myself but was ask to leave I saw many parcels everywhere and it is a mess there some of the parcel are rotten some are in the rubiish bin what is this ? Even most of the workers there aren't working at all they just there lying down doing nothing this warehouse have been a problem with their services for months why do I always have problem getting my parcel when it is send to LDC KLANG JAYA 603 pls do something about it
Barang tak sampai2 . Buat apa peram lama2 . Tolonglah. Pickup 10/8 dah 2 minggu . Do something
bad service jnt.nak pickup sendiri tak kasi pulak.tapi penghantaran so late.
Barang belum diterima
Saya merupakan pembeli dari shoppe. Semakan melalui
No. Tracking [protected]
Barang yang dihantar kepada saya masih tersangkut sejak 02.08.2021. Sehingga tarikh hari ini, 22.08.2021, tiada pergerakan atas barang tersebut.
Pohon pihak J&T mengamalkan prinsip mesra pelanggan dalam menangani isu tersebut.
Masalah tersebut amat mendukacitakan saya sebagai pelanggan.
Tq
Barang dari shoppee saya belum terima dan stuck ri j&t ampang 602
Tolonh hantar secepatnya dah almost 2weeks
Problem With Parcel Delivery
I was very disappointed with my status parcel.it should be delivered by yesterday evening.but at the end... status was change.and the reason given has illogical! Coz this is my second order from same buyer.how can they put the wrong address? Then i didn't receive any phone call from J&T runner.they should call me right if cannot find/or got any problem to find my house...but they never do! Give a reason my address and phone number are not complete!
[protected] my order ID
My parcel was left unattended at my frontdoor!
Hi. I was expecting my parcel on 21/8/2021. I consistently checked the tracking number on that day as I was at my workplace the whole day. I was at least expecting a phone call from J&T if they reach my house so that I could tell them to put the parcel at a safe place. But I received none. TO MY SURPRISE, IT WAS ALREADY DELIVERED ON THE TRACKING STATUS. AND AS I REACHED HOME THE NEXT DAY, I NOTICED MY PARCEL WAS LEFT UNATTENDED AT MY FRONTDOOR. IT WAS IRRESPONSIBLE! And i am very sure that you will not compensate me if I lose my parcel or if there's damage on my parcel. I'm very unsatisfied and disappointed with this kind of lousy service.
Most discussed J&T Express complaints
DeliveryRecent comments about J&T Express company
Complaint regarding delivery service



Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.