J&T Express

Dear Sir,

My parcel is still on hoöd in Drop Point CDC TSI KEPONG 302 almost 10 days!

here is my tracking no: [protected]

Would like to complain about J&T courier services.Deliveryman marked my parcel as delivered whereby my parcel have not even received by me.and now my parcel is now wher to be found. Called and email to the customer service side, however they were not responsive. And even told me that to waite within 24 hrs for them to check without an apologies or explaination. It is really dissapointing that i have go through such bad experienced. And this is also not the first time i receiving such bad experience, previously was just late delivery.now was the worst, my parcel has been even lost.

My parcel with tracking number 630573370087 was delayed since 9january until today 17/1/2022, already called hotline for 3 times but still no any action. What is the problem actually... Why keep my parcel so long time... Please, my parcel is urgent. Kindly arrange out delivery asap! Dont tell me my parcel is lost or missing, or staff kena pecat atau diperhenti ramai ramai.. J&t bandar teknologi 301..

Courier worker is too lazy to come and deliver up to my doorsteps. Decided to call me and say the truck cannot come in and I have to walk down to get my items. I saw one of the guy just coming down after a delivery from the neighbours. I questioned the worker but she kept quiet. We pay for a service that our item is to be delivered to our doorstep. We might as well go to the centre and collect. What a waste of money to pay for your services.

INQUIRIES ORDER NUMBER

J&T: 630577320157 and 630574862336

Dear management, it has been 5days im waiting the parcel to arrived. I already check the status the parcel is on hold at LDC Bukit Kemuning and LDC Alam Megah. For your information, im on maternity leave and the parcel is very very urgent for my newborn baby. I already go to their warehouse and of the staff said no self collect. Indeed im very stressful and pissed off because theres no strong reason provided by the staff. You may contact me Puan Nur Atiqka at [protected]. Please ask the courier to deliver the parcel as fast as possible or further action will be taken. Thank you.

Kenapa setiap kali nak pick up macam macam alasan . Barang on hold terlalu lama sedangkan sudah d kawasan terdekat . Bila kami pick up alasan diberi barang sudah di tangan staff jnt yang hantar

Parcel dari Terengganu.Sampai skrg tak dapat lagi. Waybill [protected]

I feel this company fake as they don't understand the professionalism and customer emotions. I have placed the order in early Jan and supposed to get it on 10th & 11th Jan. But since 10th my order status is stuck.. and Customer service either hung up the call on you or asking to us to call other region to lodge complaint if not happy. Worst ever service i have encountered.

I have three parcels outbound from j&t CDC Ampang. On hold for two days. Fail attempts due to bad weather but actually not at all. Why no respond when i make call and want to chat with customer service. Call never answer. Almost 5 days already inbound and outbound. Very seriously bad services from j&t.

Parcel [protected] berada di J&T CDC BD. TEKNOLOGI 301 DARI TARIKH 6/1/2022 SEHINGGA HARI INI 14/1/2022.SUDAH 9 HARI BERADA DI SANA.

hi, kenapa barang saya lambat sgt sampai ni ya? dah delivery lepastu hold lagi. bila nak sampai kalau mcm ni, memang melingkup jela budak2 keje jnt ni ke

Please push them to pos my parcel. Its stuck from 9 january 2022 until now 13 january I didn't receive my parcel. Please pos it asap! Tracking number [protected] & [protected]. If you want customer respect u, please be a responsible worker. If I not receive my parcel before this friday, I will not use courier again.

Hi. Seller have shipped my item from last year. Till today it was on hold. Please help me? Why my item was on hold for long time. This is not a good thing. Please help. Below are my tracking number. [protected]

Please respond as soon

Https://www.Youtube.Com/watch?v=x9ihhqyupu8

above are the link direct to youtube of video proof about everyone having problem with their parcel at this specific jnt.

Late delivery, missing items, item hold for 1 week for no reason and no notice. You can google cdc senawang 312 and you read the google review, not a single good review posted there. Close the jnt.

I feel this company fake as they don't understand the professionalism and customer emotions.
I have placed the order in Dec and supposed to get it on 7th Jan. But since 7th my order status is stuck on Warehouse Out.

Initially I thought it will be deliver in a day or so incase of delay but since then it's on the same status.

I have called them and told them about my urgency but I think they don't care because I am the one dilligently following up but seems like they don't have the internal collaboration within their departments.

I am not sure what to do I have told if they have my order in possession let me know I can do the self tickets.

Tracking no: [protected] My parcel has been stuck in this Seri Kembangan CDC 305 Hub for one week! If your branch not enough staff to do delivery, why not just allow customer to do self collection? Just let the customer find their own parcels if staff are not willing to help the customer for self collection. Most of the time the staff won't help to check and find the parcel, gaji buta for all these staff? Worst courier in Malaysia

My parcel had been ship by the seller from Kuala Lumpur on 5 of January 2022. The parcel took almost a week or more to reach Perak. I had check that my parcel had been stuck in KUL_Gateway for 3 days which is on 6th to 8th of January. Then it had been transit to PRK_Getway and now it had been stuck there for 2 days. There written that my parcel is on hold when the service was available for the whole day. I would like to ask for briefly explanation why does J&T Express took so long to send a parcel which is only 2 hours journey and not 20 hours journey.

Super tagal po ng parcel 5 days na still no progress departed to lanao del norte still no updates at all

Hai jnt driver has send my parcel to a wrong address..My address is clearly written lot 416 but your rider send it to lot 555 and even send the picture of the wrong address as a proff of delivery.
I realy very dissapointed with this
tracking num [protected]
delivery on 05.01.2022
receiver murugayah hardware sdn bhd
[protected]

I wanna complain about a certain delivery rider named (Samuel Barrera) for sexual harrassment he directly and clearly stared at the chest of my girlfriend for the whole meet up of the delivery of parcel, my girlfriend was uncomfortable with his unwanted sight, I hope for this complain to reach the company to dismiss this rider as he may victimized another girl in the future deliveries he will make thank you.