J&T Express

My parcel arrive at JNT Bukit Bintang at 25/1/2022. until today why I didn't receive my parcel. Sangat-sangat lama barang stuck dekat sana. Dalam parcel tu ada dokumen yang perlu dihantar ke kolej saya. Sebelum-sebelum ni jnt tak pernah buat hal macam ni pon. Jangan kata barang saya hilang sudah la. Kalau boleh tolong percepatkan services.

Name- haris

No fon-[protected]

Tracking no- [protected]

My parcel arrive at PCP Bukit Katil 408 at 21/1/2022. until today why I didn't receive my parcel. I try to collect at the Drop point but your staff told me my parcel not at there. So, where my parcel right now. Why until today I didn't get any news from J & T side? Why I didn't call your hotline customer service. I'm very-very unsatisfied with your service coz until today your staff cannot give me any information about my parcel. Also I have submit my complaint via your chat complain but until now I didn't receive any reply.
Here I attached you my parcel that my seller post from Kuala Lumpur on 20/1/2022. Please give me your feedback & action as soon as posibble.

Detail
Receiver : Lina (Admin Service) Proton Tahap Puncak No 9, Jalan PPBK, Pusat Perniagaan Bukit Katil, 75450 Melaka
No : [protected]

I bought a item in shoppe and from a selling nearby my area . Seller send out quickly however j&t hold my parcel in their hub. I keep calling to j&t and they dun pick up . Complaint i.n FB they disable the comments, complaint in website and keep pop out the error. This make me concern about my parcel.. their service is totally worst .

I just recieved my kpop album today and I was really shocked and disappointed because there are A LOT of damages on both versions that I bought especially the gold version. It wasn't like this when the seller recieved and sent the album to me. Jeez y'all need to be careful, refrain from throwing the parcels. There are a lot of fragile things in your hands. Fragile or not y'all should take care of it as if it was your own thing. Albums are expensive as hell gosh and it has a sentimental value to us.

Tracking number is [protected].
My supplier had dropped the parcel at J&T branch Cheras on 17/01/2022.
But until today still no tracking information available.
My supplier went to the branch on 24/01/2022 morning.
The staff at the branch can't tell where is the parcel.
My parcel is important and it is valuable to me.
Please looking into this matter seriously.

Parcel : [protected]

Please check where is my parcel the status said delivered with proof and when verify the picture all black!

The parcel was never been delivered for almost 1 week already

date : 19 / 01 / 2022 - 25 / 01 / 2022

Now showed till now delivered CDC PUCHONG 301

Please call the number provided at mailing address if you cant deliver

My parcel got delayed. The last information I got it says that my parcel is outbound since 17 january 2022 and I still didn't get any update about my parcel till today. I called ulu yam j&t gateway/hub asked and make a complaint. They said that my parcel is already delivered to punchak alam j&t center and they didn't scan my parcel yet. I tried to reached punchak alam j&t but no respond. I also called one of the j&t hub at punchak alam and all they can do is just make a report/complaint about this matter.

J&T is holding my parcel and not delivering it.

It's been 4 days my parcel has arrived at Bintulu and its not delivered yet. Also they've stopped updating the parcel information at 20th january which only just said "On Hold" for 4 days and now its 22 january, and they haven't update anything. What happened to my parcel?

If they let me to pick up by myself, I be happily to do so rather than waiting.

Parcel saya dah keluar dari jnt kul gateway dari tengah mlm 18 hari bulan januari, tapi sampai sekarang tiada sebarang update tentang parcel tersebut. Saya dah buat aduan melalui hotline, dan diminta untuk menunggu selama 3 hari. Parcel tersebut saya beli melalui shopee, bernilai tinggi dan perlu dihantar sebelum 24 haribulan ni. Berapa lama saya perlu tunggu lagi untuk parcel saya? Kalau dah hilang sila bertanggungjawab. Mungkin saya perlu buat report polis dan juga report pada pihak yang berkaitan sebab tak mungkin parcel boleh hilang macam tu sahaja. Jika mahukan no tracking, sila hubungi saya di emel [protected]@gmail.com

My parcel tracking # [protected] was on hold since january 11 2022 until at this moment in LDC Subang Jaya 612 Petaling, I want to complain about this service, delaying to delivering my parcel, I need my parcel to deliver as soon as possible because its my costumers things, we are using money on this, this is our business also we are loosing people's trust because of this J&T Service. Please take action immediately your issue and Improved the service J&T.

On 4th Jan.2022, J & T employee had delivered the parcel to my residence at the Immigration Quarters. What happened, the employee was irresponsible and unethical when he had delivered the parcel in an empty hut without my supervision and without my consent. What caused me to upsad was that the employee had taken a picture of the front of the waybill and had put my name as the recipient. This is an action I cannot accept. Where is the ethics of a delivery worker? Where is the guarantee that the parcel arrive in good condition to the customer? What is the guarantee J & T that my goods in good condition? Due to this issue I have requested a refund from the Shopee and this matter continued for 17 days from 4th Jan 22. I hope J & T can respond immediately on this matter.

I was so disappointed and frustrated. I'm seeing no movement in my shipment as i've no idea why jnt ldc alam megah 628 is holding my shipment for to long (refer picture). The distance from my house to the hub is less than 15 minutes. Why not just allow customer to do self collection? Please check my tracking number : [protected]

My parcel on hold from 13/1 until now 19/1. When i receive my parcel? (no.tracking [protected] )

I was so disappointed and frustrated as after so many reports I've made, I'm seeing no movement in my shipment as I've no idea why JNT CDC Bintulu 303 is holding my shipment for to long. Ive requested for self collect also didn't get any response or update from JNT.

First take note, I will take serious action about this. I don't want a "Refund"just my shipment to be delivered to the sender as requested.

Will escalate to different level as I'm not happy as jnt CDC bintulu 303 at Bintulu Sarawak is holding my shipment too long until I've lost my patience already.

AWB NO:[protected]

Kenapa peram barang saya lama sangat

Dear Sir,

My parcel is still on hoöd in Drop Point CDC TSI KEPONG 302 almost 10 days!

here is my tracking no: [protected]

Would like to complain about J&T courier services.Deliveryman marked my parcel as delivered whereby my parcel have not even received by me.and now my parcel is now wher to be found. Called and email to the customer service side, however they were not responsive. And even told me that to waite within 24 hrs for them to check without an apologies or explaination. It is really dissapointing that i have go through such bad experienced. And this is also not the first time i receiving such bad experience, previously was just late delivery.now was the worst, my parcel has been even lost.

My parcel with tracking number 630573370087 was delayed since 9january until today 17/1/2022, already called hotline for 3 times but still no any action. What is the problem actually... Why keep my parcel so long time... Please, my parcel is urgent. Kindly arrange out delivery asap! Dont tell me my parcel is lost or missing, or staff kena pecat atau diperhenti ramai ramai.. J&t bandar teknologi 301..

Courier worker is too lazy to come and deliver up to my doorsteps. Decided to call me and say the truck cannot come in and I have to walk down to get my items. I saw one of the guy just coming down after a delivery from the neighbours. I questioned the worker but she kept quiet. We pay for a service that our item is to be delivered to our doorstep. We might as well go to the centre and collect. What a waste of money to pay for your services.