J&T Express

I have 3 of my items ordered online, 3 of them still in the status of "in transit: CDC SRI YAACOB". It is not the first time my parcels have been delayed at this centre. It has already been 4 days there. Barang nak peram jadi jeruk ke?

Tracking no:

-[protected]

-[protected]

-[protected]

Dear admin ,

Yesterday I went to this brand to take my parcel and I noticed many problems in this branch.1. My parcel (7 item) was stuck at here over month and still not delivery - slow service2. When I go to visit the branch , I notice their parcel is like trash over the building and can build up like a mountain -  lack manpower and delivery.3. The staff can argue back with customers by shouting and threatening to go to the police station. - very very bad manners and mostly like gangsters .how come staff ignore customer when asking some question and the PIC not there ( asking contact PIC/manager also can't get)

There was not me only when there , has also many customer like me going to take parcel due very late and some more some was cant ge due not scanning yet , and can get scolding back .. Nowday still have this kind of service and I have a pic and video of all of it .I swear to god I will not use J&T at this area again but I hope this case can be solved also.

J&T Express CDC S.Kembangan 305

My parcel arrived at Kepong CDC302 since 9/2/2022(Wednesday). On Friday i went to their warehouse to self pickup but JnT staff check the basket and told me my parcel already out for delivery.He said Shopee system delayed to update delivery status.

I wait but no news on my parcel until today 13/2/2022(Monday).Another check on JNT,the status is 'delayed due to external factor'. I cant brain why delayed even i went to self pickup?

Another item i bought later from Johor,arrived just after 3 days with consistent updates.Whats wrong this time?

Lembab mcm kura kura

Things reached but they couldn’t deliver it out to the address given even after few days and when we go to collect ourself and I’m told that self collect is not available!If not available then deliver it following the address on time!Reason given no man power to make self collect then hire lah workerr!So hard to solve problem?So hard to let customers self collect when you cant deliver it?

I have a parcel from Shoppe, it was delivered last February 6, 2022 and was received by my relative.

Please see details below.

J&T DELIVERY!TN: [protected] Rider:Arjay Mendiola [protected]. For COD pls prepare exact amount. Photo proof of delivery is required. Thanks and be safe!

The rider collected Php805 but my parcel price is only Php585. Your rider should be punished for collecting wrong amount. I will attached all my proofs.

Sya tunggu barang sudah 2 bulan..lepastu bila barang sya sudah smpai di jnt bintulu mereka terus declare total lost barang sya...haritu saya nk selfcollet barang diorang suruh balik..poor servis jnt bintulu

Hello there, I have 3 parcels currently being hold at JNT PEKAN MERU for the past 3 days and not moving at all. Online tracing indicated "bad weather" given as an excuse. You guys are courier service not postman right? If postman, i do understand as they ride bike to deliver parcel. Please look into this matter. My parcel trackings:

1)[protected]

[protected]

[protected]

asal teruk sangat servis jnt yong peng ni...peram barang ak lama2...jnt tmpat lain ok je..brg lain lewat2 2hari da sampai... pihak pengurusan cuba tengok sikit macam mana...haishhhh,..

I posted out the postcard with hard carboard backing and yet buyer received it in bend condition.. I even leave a sticky note telling not to bend the parcel and also got fragile sticker on the parcel! At this rate I'm just wasting money to buy cardboard and fragile stickers if courier didn't even bother delivering it nicely. I don't even mind if I can repurchase the item for buyer but the item is LIMITED 🤦🏻‍♀️

PLEASE EXPLAIN WHY ON HOLD?

UP TO DATE

10/2/22 STILL ON HOLD

28/1/22 STILL ON HOLD

TO

31/1/22

2022-01-27, Thursday

06:30 PM

On Hold

Drop Point CDC S.KEMBANGAN 305

(Out of droppoint's business hour)

2022-01-26, Wednesday

08:46 PM

Outbound

Transit Center KUL GATEWAY

08:11 PM

Inbound

Transit Center KUL GATEWAY

03:51 PM

Outbound

Drop Point PCP SEKSYEN23 417

03:39 PM

Picked Up

Drop Point PCP SEKSYEN23 417

Parcel sampai CDC 304 pada 5 Feb.

J&T pegang barang / on hold sampai Hari ni. Pegang lama² dapat dividen ke? Raya Cina pun dah habis..parcel Masih tak di hantar.

i order a pair of shoes on 2nd feb and the date of received suppose to be today but i still didnt receive anything. From 6 feb to 8 feb its still stuck on jnt kota permai 302 . nobody picked up the call and the tracking just saying 'pending delivery" . its been 3 days . please do update the tracking status thank you.

It supposedly can delivery yesterday but till right now I checked 'on hold' 'out of shop' please delivery asap. I hope it can delivery by today. My tracking number is [protected] and right now the item is at CDC MARAN 313

PLEASE HANTAR DOCUMENT SAYA 3 MINGGU BERPERAP DI CDC 301 KUCHING

X KAN 10 KALI SALAH HANTAR

DARI 18 HB JAN 2022

[protected] DARI KK KE KUCHING

my parcel already in CDC PONTIAN 313 for more than a week! everyday always in transit, back and forth. no attempt on delivery at all. I pay your service to deliver my parcel on time, not to keep mine for a long time! what if the parcel is an important one? I have once collected my parcel myself and I think as a customer, I should not be doing that because I paid you to deliver my parcel safely to my house. Please make sure to deliver my parcel as soon as possible! I am really disappointed with your service. Not sure if want to use your service next time. Please improve!

tracking number: [protected]

Parcel dah lama sampai dekat CDC BINTULU 303 tapi sampai sekarang dah sebelum masih belum sampai.

Tracking nombor [protected]

On 3 Feb I went to CDC 303 to pickup parcel. Based on status my item have arrived at CDC seen 3 day ago. I had to wait 3 hour at CDC but no gave the answer. I saw the staff just walking back and forth. Laugh and talk.

The staff stated that my item had just arrived and had not been arranged. So they cannot found. I came back feeling frustrated. Now after 6 day have passed I still not received that good.

Order No: [protected]

Date of parcel received: 02/05/22 Time: 12:40 PM

Complain:

The seller deliver the wrong Item, when I try to connect with them they already blocked me. Is there any way you can help us to resolve this at least or track the seller?

Resolution: Full refund of the amount worth P2750.00

Please contact me: [protected]

My parcel has been on hold since 15 December 2021. I tried called drop point KUL GATEWAY SETIAWANGSA but no answer. Already file complaint to J&T center, but they mention late Parcel Delay. Todate, I am still not receive back my parcel and based on tracking search my parcel is still on hold at KUL GATEWAY SETIAWANGSA. I already refunded to my customer as J&T fail to deliver the parcel. What a bad service.