No commitment in delivering a parcel
This is my tracking no - [protected]
Why does it take almost a month to deliver 1 item from KL to PJ? There is no change on the status since 12/2. Attempt to follow-up to your customer service is a waste of time as there is no urgency to solve this problem
Can someone update back to me whether the parcel is now deem as lost in transit. How long must I wait? Another month for the item to arrive.
Worse service I have ever encountered.
Desired outcome: Do your job... Deliver the item immediately
Delivery
J&T Express is taking too long to deliver the items i ordered. It was assigned to pick up on the 21/02/2022. Still have not received my item on the 25/02/2022.
Singapore is small how long can it take to deliver one pathetic parcel? Items collected on the 21/02/2022 enroute and arrive only on 23/02/2022 and still haven't leave warehouse until today. Seriously? Why do u leave my items in the warehouse so long ?
Desired outcome: Please response and make sure the item is being sent out at reasonable timing. Parcel within Singapore area shouldn't take longer than 2 or 3 days
Parcel [protected] not arriving and stuck there from 13 feb until today 23 feb
parcel [protected] the parcel was on hold at drop point CDC S. Kembangan 305-Petaling from 13 FEB 2022 until today 23 FEB, why the parcel is still stuck there? Is there have any workers that working there ? How long will it take to receive it? I send the parcel on 12 FEB today is 23 FEB when the parcel will arrive at the receiver?
CDC oldtown304
Bila nak hantar nya..dah masuk sebulan perap ..?.ingat beli guna daun ker?bukan pakai duit?
Carik lah alternative lain nk serah brg dgn amanah dan cerdik...
Kami ni kalau pintar kami guna jer pintu Doremon xde nya nak main post2..belukar org tunggu tau x?!
Barang hilang
Barang daripada semenanjung dah sampai di sarawak suda tapi punya lama dia stay di jnt tu tau tau ja dapat notification daripada shopee kata barang hilang. Nasib baik ada refund tapi saya pelik juga mcm mana bole hilang barang saya ada dua and dua dua tu hilang. Parent saya di semenanjung ada hantar barang ke sini, tapi belum sampai harap harap tidak hilang juga la tu. Kasi stress org jak
Desired outcome: Saya harap pihak jnt jalankan tanggungjawab and amanah utk hantar barang supaya smpai dengan selamat. Thank you
Incorrect reporting on shopee delivery
This is about J&T Express # [protected]
The parcel was recorded to be returned to sender because the delivery attempts were unsuccessful 02/18/2022 23:18. However, the customer had already received and paid for the parcel on 02/16/2022.
The customer took pictures of the parcel item and even took a picture of the J&T driver text message upon the day of delivery, The driver assigned was Dodjie Macalala.
The parcel is under Shopee COD [Cash On Delivery]. Please take note that the customer cannot receive the parcel item unless paid. However, there is screen shot proofs of the Chat between Seller and Buyer that the Buyer has already the item. Thus, the item was already fully paid. My question is - where is the payment of the item? I am the Shopee Seller.
I have escalated this concern to Shopee with Case ID: [protected].
I hope that this will be resolved.
Desired outcome: Please report to Shopee that J&T Express # [protected] was already received and paid by the customer.
Parcel [protected] went missing
My parcel sent to my customer went missing after 1week parcel hold at J&T Sungai Buluh Jeram. I want the parcel deliver to my customer because the parcel is very important item. Please find and deliver ASAP. I really appreciate that.
Desired outcome: Please find and deliver to the owner as soon as possible.
Parcel delay
WHAT HAPPENED TO MY PARCEL ? [protected]
Till now no feedback ?
Is J&T out of business? on hold for a month??!!!!
If you can commit to your job, please close your business here.
Too long holding my parcel
My [protected] Parcel been in SEGAMAT CDC 316 since 5 February 2022 until today 17 February 2022. Stated Receiver absent and contacted but never been contacted.
Parcel delay
J&T Express - Malaysia -I've tried to reach your contact center unfortunately could not get hold anyone even I call J&T Chow Kit no answer during office hour? and I call everyday! live chat team was useless/ suck! Is there any other way I can do? This is not 1st time happen to me. so many time. Get your management to settle on this la! Please deliver the item as soon as possible! I want get by tomorrow! [protected]..
Desired outcome: please responds my complaint
Why my parcel is on hold (under investigation) for too long
My Parcel Was Send On 10 Of February From Pekan Meru Klang. And Today Is 16 Of February And It Is On Hold (Under Investigation) At Kampar Perak ? Why? I Keep Calling Jnt Kampar And Nobody Pick Up The Call. Is This How It Works? I hope that my parcel will send by today. no need to hold for too long.
([protected]) -Tracking Number
Thank You.
Hello sir...My self Enjamul hoque , i am from Murshidabad,West Bengal , India ...
My contact number is -[protected] ... I order a a phone from company name CARPHONE WARE HOUSE,...its American company... which demand some thousand of mony pay for order deliver at various purpose like ... insurance fees, custome fees , Gst fees ...i pay all fees total amount of 18 k rupees sir ...
My delivery date was15 th February but till tracking id showing hold for Vat fees ...my tracking number - CHL017376672691-CARGO ... through Chest logistics Courier service...but till demand more mony but not deliver my order sir ...plz sir help me i attached my tracking page screenshot..plz help me ... to know its real or fake ...if real take a action against delay my order sir plz .
Ldc ampang 602
Please improve your staff
working attitude, as
special Ldc ampang
602, please read the
comments from this
warehouse in Google
website, many people's
complaints the pachel
hold longer times, bad
services, give customer
trouble, express mean is
fast right? Why slow and
bad service than all the
delivery courier service,
very disappointed, you know I have four times
experience for this warehouse missing my pachel, if
you like me how the feel ? I know can get refund
from shopee, but... I need order again and wait again,
give me trouble to follow up, call customer service
center also same
J&T permas jaya johor bahru...runner pakai motor..hantar barang baling2...xda adab jgn aku nampak lagi sekali kene nnt.
Vitamin
Pelik.Alamat saya di Ipoh.Kenapa barang ada di Kampar?
22021053Y2EJEB(tracking number yang diberi oleh shopee)
Parcel delay too long at twu..
My parcel has arrived at twu gateway from 12hb feb..and today its already 15hb and its still in twu..why would my parcel haven't been delivered to semporna?
Services not on time to open their office
Good day, I would like to complain the j&t branch office here in basilan branch.. Its already 1:08pm hindi parin open yung office nila.. Daming nag aantay sa labas ng office.. Sobrang init... Yung incharge na mga staff nasa harap lang tapos na silang kumain.. Knowing ang daming tao nag aantay... Na sobrang init t nagmamdali dhaghail malayo pa uwian nila... Wala na yung urgent assistance and concern sa mga customer...
Parcel stuck at KUL Gateway
My parcel has been stuck at KUL GATEWAY for 1 weeks already since 7/2/2022 and today 14/2/2022. Please get back to me as soon as possible since the parcel was important to me.
Bad Service From JNT
elok2 je barang dari semenanjung dah smpai kat sabah , dari kota kinabalu - keningau . tiba2 balik lagi pergi kota kinabalu .. kau dh kenapa jnt? dah terang2 alamat bertulis kat sana keningau , kau bawa balik lagi pergi kota kinabalu .. kurang2 lah minum air ketum tu , smpai skarang barang aku tak sampai2 lagi sebab kes mcm ni .. dah dua kali kena. tgk gambar aku bagi ni .. service terbaik dari JNT
naiss
🤦🏻♂️
J&T Express
Seller: Alhumaira
My parcel was stuck at Chow Kit Drop Point since 8 Feb 2022. i have not received my parcel until today. my tracking is [protected]. i wonder what took so long to deliver a parcel from Shah Alam to KL.
Barang aku hilang
Apa masalah courier jnt ni ad no fon lain kali call ni tak macam sibat lagi dok mesej je kalau owner tu busy tak tengok fon macam mana sibat lepastu barang hilang sapa nak tanggungjawab sibat. Bodoh laaa baik takpayah letak no fon kalau takmau call sibat dok buat kerja fast babi ap. Geram aih banyak kali dah dok hilang ni semak terus ingat ap takdak customer hampa nak dapat gaji kot celah mana siye. Tolong laaa pihak jnt pesan sikit kat courier korang tu aduh
Desired outcome: barang hilang
J&T Express - Malaysia -I've tried to reach your contact center unfortunately could not get hold anyone even I call J&T Chow Kit no answer during office hour? and I call everyday! live chat team was useless/ suck! Is there any other way I can do? This is not 1st time happen to me. so many time. Get your management to settle on this la! Please deliver the item as soon as possible! I want get by tomorrow! [protected]..