Parcel delayed but resolved with compliment
My parcel delayed but i am happy with the service given by one of your staff. Actually i want to give him 5 stars service...he is the rider and this parcel was not under his responsibilities but he went extra miles to locate my parcel and delivered them the next day. His ID [protected]. Bravo! My parcel#[protected]
My experience with JnT Tanjong Tokong Penang is one of the best amongst other courier service.
Desired outcome: Keep up the good job. This staff is an asset
Lost item
2022-02-14, Monday
05:24 PM
Closed By Exception
Drop Point LDC KLANGJAYA 603
my item lost and they didnt update me, if item lost will you guys refund me?
Desired outcome: i would like a refund, appreciate a response, thank you.
Barang saya dah sampai dkt jnt 26feb lagi tapi sampai harini belum dihantar dkt saya.. saya urgent nak guna hm😓 tolong la perbaiki
No tracking [protected]
Order 25feb
Parcel arrived at station 26feb
parcel on hold for too longggg
hi sir,
i want to file a complaint specifically jnt cdc seri kembangan 305
the service are the worst! late delivery... on hold.. and a lot more excuses! my parcel has been stuck there in the past 2 weeks.
i hope you will look into this as soon as possible 😔
regards
My Item is on hold for 2 days because of bad weather
I just went to the j&t hub tmn melati 610 I front of royal selangor wangsa maju. They said they already close since their operation is only from 12pm till 3pm. I came there around 5 so its ok. But what is no okay is this 2 days my place started rain at 4pm and only last about 30minutes. So why do they give bad weather's as reasons for putting my pakage on hold. All I see j&t staff there just chilling.
Desired outcome: Please solve this problem for future services and send my parcel ASAP
Hold on parcel
Parcel telah dihantar pada 23/2 akan tetapi parcel still on hold di cdc ampang jaya, no tracking [protected]. Right now dah 2/3 tau. Ini dah overdate . System dalam jadual tidak diupdate. Last update 27/3. Please handle this issues ASAP. Penerima tidak menerima sebarang parcel.
Desired outcome: Branch address : No 2 Jalan Dinar A U3/A Taman Subang Perdana
Perkhidmatan teruk jnt cdc chan sow lin 304 (bukit bintang)
Barang yg di pos tidak dihantar pada customer, saya terpaksa bayar kos return back.
jnt cdc chan sow lin 304 (bukit
bintang) tidak membuat penghantaran dn berusaha menghubungi customer menyebabkan saya rugi
Desired outcome: Wang kos return back bagi perkhidmatan yg teruk tidak perlu di bayar, jika sdh di bayar Kena refund oleh pihak jnt pada senderRujukan Tracking number :
Jnt chan sow lin memang sangat teruk, pergi tendang parcel ke shah alam dah sampai hari ke 5, ulang alik chan sow lin lepas tu shah alam balik ke chan sow lin balik . Sangat teruk
Parcel onhold on ldc setapak 603
My Parcel onhold on ldc setapak 603 since 24/2/22 till 1/3/22 & unable to contact customer service hotline. C/note : [protected]
The parcel had been on hold 24th Feb 2022
The parcel had been on hold 24th Feb 2022, There is no customer service can be contacted.
Tracking no : [protected]
same with me.. i have 4 parcel pending.. one have been refunded.still 3 to go
[protected] on hold too long
i ordered a spray gun from shopee. the seller using JNT services and start collect the item on 21st February 2022. Until now my item is still on hold in JNT SHAH ALAM GATEAWAY? people are paying for your service but yet this is what your customer get? Late delivery? I will make a complaint to special authority about this matter.
Desired outcome: Claim on items
Logistic
Took weeks not delivering parcel and no one pick up phone, should be banned from operating business in such a manner
Desired outcome: Good responsible apology and respond or getting fine by authority
Late delivery
[protected] this tracking number item is taking 1 week for jnt pjs 603 to deluver.. i already lodge report many times but no action been taken. Why are you guys taking ur sweet time to deliver my item? Urgent item also u guys cant deliver even after complaint.. jnt broke my trust. Really terrible and worst pjs 603 jnt.. called no one answer my call..called cs they are nt there to help..why cnt CS instruct them to deliver my item on the same day i complaint since it is delay.. reason for item on hold is bad weather.. The weather here is pretty good..
Desired outcome: Delivery my item immediately please
Parcel on Hold and Undelivered
10 Feb 2022 - We had shipped out the parcel from Kepong
13 Feb 2022 - The parcel had arrived at CDC Kuching (1) 312 and On Hold on the same day
15 Feb 2022 - The parcel still on hold
16 Feb 2022 - The parcel still on hold
18 Feb 2022 - The parcel still on hold
21 Feb 2022 - The parcel still on hold
22 Feb 2022 - The parcel still on hold
23 Feb 2022 - The parcel still on hold (We had also call customer service, but they said will help us urge the parcel)
24 Feb 2022 - We called the customer service few times, but they didn't answer our line and direct connect to rating service part
When we reached them, they said they can help us settle within 48 hours
25 Feb 2022 - The parcel still on hold
26 Feb 2022 - The parcel still on hold
28 Feb 2022 - The parcel status still haven't update, so we had called J&T Hotline service but Sarawak cut off our line. After that, we had tried to use different office number but we also cannot reach them already
Desired outcome: The parcel can be deliver to our customer by this week.Or please return the parcel and refund to us. But we might request J&T to make a compensation, it had caused a big loss because of this parcel undelivered.
Barang di gateaway sangkut belum sampai sampai Terlalu lama
Barang sudah sampai di transit centre sbhair gateaway dari
30.Januari.2022 pada pukul 10:53 am sehingga sekarang 26.Febrari 2022 tidak ada update and barang belum sampai sampai... Tolong buat kerja bagus bagus
Desired outcome: tolong hantar barang secepat mungkin
Parcel delayed 3 days in the same branch
It was delayed 3days and still hold the parcel in the same lukut 602 branch. The reason of delay is high value parcel but no further action after complaint and even mentioned we saying is very urgent.
AWB:[protected]
Desired outcome: Please plan to delivery my urgent parcel to my customer, otherwise they will cancel my order causes my losses on this business.
Perkhidmatan buruk
Perkhidmatan di cawangan Lunas Kedah sangat mengecewakan.
penghantaran tertangguh
nombor tracking [protected]
No commitment in delivering a parcel
This is my tracking no - [protected]
Why does it take almost a month to deliver 1 item from KL to PJ? There is no change on the status since 12/2. Attempt to follow-up to your customer service is a waste of time as there is no urgency to solve this problem
Can someone update back to me whether the parcel is now deem as lost in transit. How long must I wait? Another month for the item to arrive.
Worse service I have ever encountered.
Desired outcome: Do your job... Deliver the item immediately
Delivery
J&T Express is taking too long to deliver the items i ordered. It was assigned to pick up on the 21/02/2022. Still have not received my item on the 25/02/2022.
Singapore is small how long can it take to deliver one pathetic parcel? Items collected on the 21/02/2022 enroute and arrive only on 23/02/2022 and still haven't leave warehouse until today. Seriously? Why do u leave my items in the warehouse so long ?
Desired outcome: Please response and make sure the item is being sent out at reasonable timing. Parcel within Singapore area shouldn't take longer than 2 or 3 days
Parcel [protected] not arriving and stuck there from 13 feb until today 23 feb
parcel [protected] the parcel was on hold at drop point CDC S. Kembangan 305-Petaling from 13 FEB 2022 until today 23 FEB, why the parcel is still stuck there? Is there have any workers that working there ? How long will it take to receive it? I send the parcel on 12 FEB today is 23 FEB when the parcel will arrive at the receiver?
CDC oldtown304
Bila nak hantar nya..dah masuk sebulan perap ..?.ingat beli guna daun ker?bukan pakai duit?
Carik lah alternative lain nk serah brg dgn amanah dan cerdik...
Kami ni kalau pintar kami guna jer pintu Doremon xde nya nak main post2..belukar org tunggu tau x?!
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