J&T Express

Can jnt express assist me my parcel from jb to cheras kl being transfer here there up to now 5 days still not yet reach to me.may i know cheras area not tun razak ?Is a live plant

And i worry it will be rotten and dead by time reach me.

by the way then why being transfer to jnt Ecp ki shen rao?where is it ya the place?thanks for assist

Last month parcel being holding up to 2 weeks before deliver with the reason deliver service delayed due to external factor. If your company cannot handle so huge volume please do not accept order from shopee express here.

I have placed a parcel delivery request on 25/04/22, under tracking number [protected]. And after 3 weeks without any updates, even after try to get the helps from you poor customer service hotline (auto hangup), my parcel was marked with "Closed By Exception" on 12/05/22. What the heck is going on?

Selama ni guna servis jnt dan elok tanpa satu pun masalah. Tapi kebelakangan ni kerap sangat dapat parcel terkoyak. Dari cara koyak tu, bole agak ia sebenarnya sengaja dikoyakkan bukan terkoyak sebab terjatuh/ plastic parcel pecah.

Harap tolong lebih telus dan amanah selepas ni. Parcel tu hak customer, pihak courier takde hak nak ceroboh atau bukak parcel customer tanpa kebenaran. Harap semua pihak yg terlibat dr segi pengurusan parcel, lebih telus selepas ini. Kecewa bila parcel sampai terkoyak koyak.

Tolong ambik serious isu ini

I ordered a bag from a shopee .. the bag was in good condition before being sent for the delivery process .. after the day arrived and the item I ordered .. I was very disappointed with a lot of damage to the item I ordered..I hope J&T is responsible in this matter .. probably not :) there are many unresolved complaints

Shein package supposed to arrive 7/5/23 - 9/5/22. Till today 13/5/22 it has not arrived. Please fix your phone line as i’ve been trying to call everyday and no respond at all. This happened many many times whenever i order Shein and it comes by J&T. It’s always saying “on hold” “out of delivery area”. Am pretty sure this is J&T Subang Jaya. Very disappointed. Bad service.

My parcel ([protected]) had no update few days. My parcel had been send by the sender on 6 May 2022. I founded the detail was stop at 7 May 2022 so I tried to complain through j&t website. After I complain, they update my status as out of delivery on 12 May 2022 time 01.55 a.m. Until now 13 May 2022 I still did not have receive my parcel. Halo J&T, you driver send the parcel on midnight? I had tried to email but the email fail to send because they email storage is full so system reject to receive the email. I also tried to find the online customer service, it show available have agent but non reply at all. I tried to contact customer service more than 5 times, but non reply at all. Lastly I tried to call customer service almost 10 times, still nobody answer the phone. So I tried to call the branch phone which is the KOTA PERMAI branch. This times I had call out 25 times, but nobody pick up too. Halo, can someone came out to settle? This parcel is really important and urgent for me.

[protected],i haven't received this parcel, please delivery quickly!

On 10.5 i just posted the items from Perak to Shah Alam. Till today 13.5 the items is not receive. During send parcel to jnt branch, they Said if urgent items can use jnt Express so need to add the money. Then i pay for Thay. But still late. Really dissapointed

Waybill no: [protected]

My parcel delay for delivery since 26/04/22 before Raya. Tracking showing On Hold and On Hold. Even I go for self collect also can't get, staff giving excuse is Parcel difficult to find, even if found still can't to pass out due to the person who taking scanner not there😨😨😨(Horrible working attitude and poor compang system and SOP). Staff ask me go back for waiting phone call after info given to them. But 2days nothing feedback from J&T. If the parcel missing, J&T should fuuly responsible on this for full claim the product amount.

Made order from Lazada and the item shipped by seller on 21st April. The status stucked at in-line haul since 23rd April until today. Checked on J&T website and its stuck at outbound PEN Gateway since 29th April. Call their numbers and none being answered. The chat service totally useless. If you don't plan to answer any call, don't list your numbers. If you can't make the delivery on time, don't take the orders. Some more made so big announcement in Facebook that you are working during RAYA. Rubbish...

To Lazada, please choose your courier partner carefully.

On shopee, parcel should be delivered on 11 May. But then your courier at J&T Gelang Patah JHR312 hold it until now. How can I help the seller about the price that she didn't receive yet because of your poor service? Parcel arrived at JHR312 on 05 May. But hold it until now. How stupid your staf? Please do something. J&T is the best courier.

I got other item from Johor Bahru to PJ from 24/3/2022 to 12/5 still hold on CDC Oldtown 304 PJ, too

My parcel [protected]. Hold on Cdc Seremban 303.come pickup but office Close long time ready. Where my item.

What's happened to Yr Company now.

Please delivery to reciver as soon as possible

สินค้าส่งจาก SHOPEEล่าช้า เลขที่ [protected] จากวันที่ 9 เป็นวันที่ 12 สิทธินิสา โพธิ์งาม ADMIN J&T หนองแขม ใช้โทรศัพท์หมายเลข [protected] ใช้วาจาที่ไม่สุภาพ พูดกระแทก แก้ตัว ไม่ให้เกียรติผู้รับ รวมถึงตลอดการสนทนากับหัวหน้าของเขา ใช้โทรศัพท์หมายเลข [protected] มีการนินทาลับหลังตลอด เสียงของเขาเข้ามาในสาย ทำให้รู้ว่า นำเรื่องของผมไปนินทา เป็นพฤติกรรมที่น่ารังเกียจ

Order daripada 30/4/2022 , sampai sekarang 12/5/2022 tak sampai2.. Check tracking, *3 KALI SALAH DROP POINT* . Tak tahu la staff you all ni buta huruf ke apa tak reti baca alamat !

Order at 30/4/2022 , until now 12/5/2022 not received yet. I check the tracker, 3 times wrongly Inboud! so stupid

Parcel delayed more than 5days.

Plant parcel are more urgent.

1. [protected]

Another one is

1. [protected]

Another one delayed more than 2 weeks…

My customer complained.

1. [protected]

Feel regret choosing j&t service, cause everytime my parcel reach kampar branch inbound, it took almost a week to reach ipoh for delivery. Why there is no action been taking. All the while, they will inform shortage of staff. That is under management do not tell customers. Please be responsible.

And request for self collect also they said can't.

Please help check why my parcel still on hold on 05.05.22 no deliver out ? My customer complain and noisy to me , tis is urgent parcel pls fast solve my problem, thanks.

My parcel had been stuck at PRK 900 since 1/5/22 until there is no any update for me. I had try to call them but no one answering the phone. What is the issue for PRK 900. I had saw many people complain PRK 900 but they are not taking any action or responsible.

my parcels still stuck at j&t prk gateway 900..i ordered my things before eid and still don't get it until today..the last day of receive is 5/5 and now it is already 13/5.. the tracking number is [protected]

Ordered 2 parcels from shopee. Parcel tracking number are spxmy025942022124 and spxmy023412184064. Ordered and paid on 6 april 2022. Waited for more than 1 month already but haven't received any parcels. On shopee info, parcel are at j&t cod kuching. But when I check on j&t online tracking, no parcel/information found.