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Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 58 16
+1 713 262 3300(outside the US) 8 0
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

JPMorgan Chase Bank / I filed a claim and it was reversed.

LynnK88 on Jun 5, 2017
A few weeks ago I lost my debit card in the area where I live. I'm pretty certain my card fell out of my pocket while I was walking. Someone used my card to withdraw $260.00 and I immediately called Chase when I became aware of this. I was then told I would be reimbursed the $260.00 which...

JPMorgan Chase Bank / service and customer service

mike ounissi on Jun 5, 2017
Third time trying to get the same paper notarized at the same bank, this time I was met by the manager, Matt vagh I think his name is, anyway, acted helpful but when I find out what I was there for, he cut me off saying that they got 2 notary but that the wait time is 2h30 to 3h even tho I...

Chase Bank / customer service

Sul Ali on Jun 2, 2017
You have two rude and unprofessional customer service attendants in your dover nj office they argue with the customers and say disrespectful and rude comments at 10:30 am friday morning they need to be retrained and not stand around in the branch doing nothing when theres is a line with only...

JPMorgan Chase Bank / customer service

Courtneyramirez on Jun 1, 2017
Spent over 20 minutes waiting for 1/3 tellers only to RUDELY tell me they won't cash my $2500 check, although I have 16, 000 in my account. Tried to speak to a manager but of course "he's off today" then asked to speak to who ever is in charge today and they told me he's too busy with...

JPMorgan Chase Bank / swift transfer

Babu Narendra on Jun 1, 2017
We had done swift transfer on 28/05/2017 through Qatar National Bank for an amount 17, 991.06 USD . QNB has confirmed that the transfer has been successfully from their side. But till date the same not been credited to the beneficiary whose details given enclosed swift copy. kindly look...

JPMorgan Chase Bank / close my account

miguel921 on May 31, 2017
Chase close my account and decide to end my relationship with them. I call in and ask them why they did that and they said they can't give no answer that they can only say we can't disclose that info to you. Wish someone can file a lawsuit against chase to see why they closing people bank...

JPMorgan Chase Bank / slate credit card account

Allan Convey on May 30, 2017
To whom it may concern: I inquired with fiera n. Brein at issaquah, wa branch, chase morgan bank this afternoon as to how charges were added to my slate cc account 10 days after I paid what you represented @ your personal online website as total balance owed? Total amount added thereafter...

JPMorgan Chase Bank / sold defective merchandise and charged a fraudulent amount

faweinberg on May 30, 2017
On march 15th 2017 this year I attended a trade show in las vegas nv. While at the trade show, I purchased a battery charger. The merchant told me that the battery charger was 99.00 and I was charged 130.00. When I used the device it nearly fried my phone., I tried to contact the merchant...

JPMorgan Chase Bank / false accusations regarding my account

Bsummers60 on May 29, 2017
I Robert Summers who reside at 724A Jefferson Ave, Brooklyn, NY, 11221, phone number 347-581-1797. I opened up a Chase account #867657061 in August 2016 with my first disability check in in the amount of $7, 380. My Social Security disability check is deposited into this account on the 3rd...

JPMorgan Chase Bank / chase bank credit card

John12345^ on May 29, 2017
On vacation for international travel, I contacted chase bank to inform them about being out of the country. They locked the credit card several times while out of the country. I had to call not once, not twice, but several times because they locked the card for 20$ charges thinking they...

JPMorgan Chase Bank / manager at 13365 w. washington blvd los angeles 90066

Wells Davis on May 25, 2017
This is Wells Davis. I have since left Chase because a manager Hector Gonzales at the 13365 W. Washington Branch, Culver City, CA 90066 suspended my account because I asked him to show me a bank policy in writing. Then his supervisor told me the bank has a policy where they do not show...

JPMorgan Chase Bank / employee: ernesto a. villarreal nmls id: 1445062

Thomas Fruge on May 25, 2017
I have just opened a new account and had trouble with Chase Bill Pay. After feverishly attempting to resolve it online & by phone, I visited the branch bank locally. I was directed to Ernesto A Villarreal and sat down with him to discuss my problem. Well he wasn't much help in...

JPMorgan Chase Bank / discrimination at local bank

David Fermoselle on May 23, 2017
Me and my girlfriend went to open an account at chase, located in coral gables, 37 Ave. and Coral Way, Florida 33145. First and foremost, the banker didn't even greet us or ask if we are being helped. I had to go and ask someone for help. In addition, we had all documents to open the...

JP Morgan Chase / branch/customer service

Kennetha Williams on May 16, 2017
On 05/15/2017, my husband went into the Chase branch location at De Zavala and I 10-5258 De Zavala Rd San Antonio, TX 78249 210-558-3560 at 17:37 to make a deposit. He provided his paycheck to the bank teller, Alex (female), and the check was placed in his account. This morning, my husband...

JPMorgan Chase Bank / mortgage loan final underwriter approval

D P Nichols on May 15, 2017
Early this year, I was given a mortgage loan approval from JP Morgan Chase Bank to purchase a home. A new purchase agreement was made on April 2, with a requested close of May 5, 2017. Chase provided me with the following loan ID # [removed]. The May 5th close date has passed and each day...

JPMorgan Chase Bank / consumer checking account issue with $200 sign up fee

Patty Quinn on May 15, 2017
My disabled sister moved back to my area of the country from the Seattle, WA area and in February 2017 opened up a Chase checking account with automated deposit of her recently received Social Security disability monthly check. She tried working with the local Chase office at 4425 Harrison...

JPMorgan Chase Bank / customer service

Louis Stithem on May 15, 2017
Last month I received a notice that I needed to get the funds off of my card. I was given 3 ways do this, which I choose to have a check sent to me. I called 877-611-0935 and talked to a representative that took all of my information and told me he would see to it that I would receive a...

JPMorgan Chase Bank / atm malfunction during deposit

tanglim51 on May 12, 2017
I visited the chase atm at 530 myrtle avenue in boonton, nj on april 7th to make a cash deposit of $2000 (The money was counted twice before putting it in the machine). After entering the money in the atm, the machine malfunctioned and did not confirm my deposit. A receipt was printed...

JPMorgan Chase Bank / customer service

carlos23 on May 10, 2017
I wanted to provide my experience with one of your "managers". I normally do not provide negative feedback but this experience was very disappointing for a company like yours. I went to 1102 Silber Rd, Houston, TX 77024 on 5/9/17 and arrived to the branch at approximately 5:30pm. The...

Chase Visa / incompetent dispute dept and executive office

79815hhhhhh on May 8, 2017
Dispute Dept. MAJORLY messed up a dispute for a significant amount of money charged. They sent nothing but WRONG info to the vendor. Wrong amount of charge, wrong reasons for dispute, etc. etc. Then they told us the vendor wouldn't refund (based on their erroneous statements they sent to...

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