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Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 70 25
+1 713 262 3300(outside the US) 12 2
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / JPMorgan Chase Bank / pending charges on debit card

ArroyoL22 on Oct 4, 2017
10/03/17 I spoke with Melissa (Texas), Customer Support Specialist. I have pending charges on my debit card that need to released. The merchant confirmed the charges should be released because I paid with a different card. I was told my account has not been open for 6 months, no way to...

Chase Bank / JPMorgan Chase Bank / atm locations

Stevelenz1 on Oct 3, 2017
Have you considered putting an ATM or branch in echo park, Los Angeles 90039. ???Currently the nearest Location is a 15 min drive in any direction to the nearest place. There use to be chase ATMs at the Arco AMPMs. Without those locations there is a significant dark zone where there is no...

Chase Bank / JPMorgan Chase Bank / credit cards

Herberto forbes on Oct 1, 2017
Chase closed my credit cards after closing my checking account promised me to bring account current and lied to me several of time.. I was in a traggic accindent were I was hit by a car... Why would chase close 2 of my accounts while trying to survive. Costumer service agents were calling...

Chase Bank / JPMorgan Chase Bank / chase rewards travel

akwon110 on Sep 29, 2017
#SCP994182 9/1 - 9/4 @ spectator hotel. I was lied to throughout the entire booking process. I was planning a trip for my wife and I's anniversary. I wanted to book the grand suite but couldn't tell which room that was based on the descriptions on the chase travel website so I called in and...

Chase Bank / JPMorgan Chase Bank / chase sapphire preferred credit card

shpennin on Sep 29, 2017
Filed A Travel Cancellation claim which was accepted and partially paid. Card Benefit Services paid the portion of covered ticket loss but did not include other covered expenses which only total an additional $301. KIA, my adjuster refuses to call me and the CBS office will not connect me...

Chase Bank / JPMorgan Chase Bank / one of the atm of chase bank

Dante Uy on Sep 29, 2017
I deposit Money From my checking Account. after I get my sallary and my bonus From my boss worth of 2, 540 $ thats my last deposit transaction using my Debit card After I put my money In the Machine And the machine accept my money the ATM machine has Technical problem Indicate from the ATM...

Chase Bank / JPMorgan Chase Bank / customer service insufficient funds service

Liz Arias on Sep 26, 2017
Very low on cash small business owner and Chase will not refund 3 completely unnecessary insufficient fees based on a transaction that processed at 11:59. These [censor] tried to capitalize off 3 insufficient funds charges based on a transaction that posted at midnight! How the [censor] am...

Chase Bank / JPMorgan Chase Bank / auto finance

KJ24 on Sep 22, 2017
Hello. Over the past month, I have received numerous, sometimes up to five calls a day from Chase Auto Finance, and they claim I have debt or something along those lines. However, I do not have an account or a loan with this agency. I get my automobile coverage from another agency, and have...

Chase Bank / JPMorgan Chase Bank / compromised account

Jacqueline0517 on Sep 22, 2017
I called in to ask a few questions regarding a few automatic draft payments that I have going to a compromised account. After repeating the same question several times and the representative adamantly, responding with answers to questions I did not ask, I requested a supervisor. I felt I...

Chase Bank / JPMorgan Chase Bank / about an active checking account

Maling on Sep 22, 2017
I went to 75 East 161 street Chase Bank . I wanted to know if my Checking Account was in active yo do 3 Check for my Passport. I received a call from the Passport office, saying the next Check number 291, the account is closed. So, I had to give my Total Reward Credit Card to Check number...

Chase Bank / JPMorgan Chase Bank / chase liquid

Alexandra Dumitru on Sep 21, 2017
I opened a Chase liquid acvount in June with the branch manager in Montauk NY, after three months of continuous problems with my account my card was fraudulosely closed wich left me stranded with no money, upon visiting another Chase branch it appears that the branch manager did not do her...

Chase Bank / JPMorgan Chase Bank / my recent account with chase bank

Niqua on Sep 21, 2017
I had some fraud activity in my account and chase happened to restrict my account. My last two checks were submitted into the closed account, even though I was told that no activity can take place. But like the many times, chase representatives always deliver false information. I was told...

Chase Bank / JPMorgan Chase Bank / rude employee named jimmy

nishda gefond DEVILS on Sep 20, 2017
I was in chase bank on bethel road (dublin) with my friend he was trying to get help from a guy his name is jimmy he was so rude with him and he stand there in front of the other Customers and ask him( hey what you want) then the man told him he want to add a new payment to his account the...

Chase Bank / JPMorgan Chase Bank / quickpay

Nana1610 on Sep 18, 2017
The worst. I have made a quick pay for the first time to our son's college account. Noticed right away that it didn't show up on the college account. Called Chase and explained the situation. I was made aware that the quickpay was cancelled and was instructed to use transfer pay instead...

Chase Bank / JPMorgan Chase Bank / claims & escalations dept didn't handle my claim properly!

Qsmall2008 on Sep 18, 2017
Part was purchased and returned to EBay seller within the 30 days time frame specified on the website. Refund refused by seller who claim item wasn't in same condition purchased and lied to Chase claims and visa that there was a 14days policy. Would eBay allowed the return if it wa...

Chase Bank / JPMorgan Chase Bank / chase credit card and amazon private label credit card

UpsetwithChase on Sep 16, 2017
no notice and cut limits when payments have been on time for over 7 years and never late. found out at dinner when charging on 9/16/17. called and have to go through lending that is open on Monday - very poor customer service. payment was in full the previous week too on the amazon card. I...

Chase Bank / JPMorgan Chase Bank / deposit held for 3 business days being under 900.00 dollars and it's a california state tax check.

I deposited a check into my checking account on September 1st. I was told my check would be on hold. Yet the bank allowed me to do purchases and i contacted the bank to let them know why my account continue to be overdrawn knowing that threes money on hold...? I was told by the customer...

JP Morgan Chase / fraud

Go Infantry on Sep 2, 2017
Last month my chase debit card was stolen along with my wallet and cell phone. I waited until the next day to report my stolen cards to the bank just in case it was found in the market I was shopping in. Sadly nothing was found so I call the bank and report them stolen and request to...

Chase Bank / JPMorgan Chase Bank / payment not received

ZoeParis on Sep 2, 2017
My daughter is studying in Chicago for a year. She opened an account at Chase and her grandmother wrote her two checks for a total of $12, 000 so she could pay her tuition. We are expats living in Paris, but the checks were from her Citibank account in New York. Chase cashed the checks but...

Chase Bank / JPMorgan Chase Bank / overdraft fees

Lynnez Baca on Aug 31, 2017
I was charged 11 overdraft fees because I wrote 1 check 4 months ago and the school didn't cash it until recently. All the other checks I had written for back to school and all my debit purchases were asssesed fees because of this 1 item. I called their customer service and explained very...

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