JollyChic.comshipment process (where is my order???)

T
This review was posted by
a verified customer
Verified customer
Review updated:

I placed an order on the site 10/2/15 when completing the order it states that it will take 3-5 days for shipping. They also, provided me a order number with tracking number on 10/6/15. For me to find out that the order has not been shipped. They just started the paperwork for shipping the order... Why would you send a customer a tracking number unless the order has shipped. I found this out through DHL... NOT JOLLYCHIC.COM... I then tried to contact jollychic through the customer service number that is on the site to find out that no one will answer that number!!! Terrible customer service, so I went to the chat box I started chatting with a KERRY... who is very unprofessional, he/she tells me that I need to give them 3-5days after my money is received, they received my money 7 days ago... What the hell he/she talking about??? Then he/she goes on to tell me 3-5days for preparing and 5-15days for shipping...NO WHERE ON THERE SITE DOES IT SAY 3-5 DAYS FOR PREPARING AN ORDER AND AN ADDITIONAL 5-15 DAYS FOR SHIPPING!!! NOT TO MENTION IT ALSO, DOES NOT STATE ON THERE THAT THE ORDER IS BEING SHIPPED FROM ANOTHER COUNTRY!!! I WILL NEVER SHOP FROM THIS SITE AGAIN AND I WILL CONTACTING MY CREDIT CARD COMPANY BECAUSE THIS IS REALY FALSE ADVERTISEMENT...

Responses

  • Wa
    Waleed Minhas Nov 24, 2020
    This comment was posted by
    a verified customer
    Verified customer

    ja201109005259396718340.This is my order number and will not be received or any contact from the delivery agent. It's now late 3 days.

    0 Votes
  • Ma
    Mannnargudi Dec 07, 2019

    This my full address
    My order number:-[protected]

    Comments

    0 Votes
  • Mo
    Mohammad Raza Apr 09, 2019
    This comment was posted by
    a verified customer
    Verified customer

    JI19032223342563997300 This my Order number. Where is my order??? Her in riyadh almost 17 days. but i order another items in the 11 days we receive my order but the old I don’t know where.

    0 Votes
  • Ad
    Adnan Saed Jul 05, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Where is my order? Her in Riyadh almost 7 days .. but I order another items in the 3 days we receive my order but the old I dont know where. This my tracking no. JA180628203859

    0 Votes

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