Menu
JollyChic.com
JollyChic.com Customer Service Phone, Email, Contacts

JollyChic.com
reviews & complaints

www.jollychic.com
www.jollychic.com

Learn how the rating is calculated

1.1 167 Reviews

JollyChic.com Complaints Summary

4 Resolved
163 Unresolved
Our verdict: If considering services from JollyChic.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for JollyChic.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of JollyChic.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

JollyChic.com reviews & complaints 167

Sort by:

Newest JollyChic.com reviews & complaints

ComplaintsBoard
R
11:43 am EDT

JollyChic.com Quality issue

Boot paroblam

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
M
6:09 pm EDT

JollyChic.com Complain about my order day delivery courier refuse to deliver in my place while my previous order they deliver in my work place always

I have an order of 3items amount of sr252 COD supposedly to deliver last wednesday but delivery man refused to deliver in my workplace as i requested i want an immediate action regarding ds matter

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
S
11:14 am EST

JollyChic.com Where is my shipment?!

Dear Asbaq express group,

I ordered from JollyChic on the 12 of November and the estimated time for arrival was between 23 & 25th of November.
But until now I didn't hear anything about my shipment! And the application didn't update the tracking shipment since 18th of November!

Please I really need the shipment before 30 of November
Can you inform me where is my shipment right now? And when it will deliver?!

Please faster as much as you can in the arrival

The logistics number is 5110856154

Thank you.

Best Regards,
Sara Wael.

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
D
5:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

JollyChic.com Status update

Good day Team,

I'd like ask about the status of my shipment as there is no update since 22-Nov the last update mentioned is ready for pickup as today is the 4th day and the shipment is still ready for pickup. Kindly check with the delivery company.
Appreciate for your quick response. Attached is for your reference

Thanks

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
K
1:15 pm EDT

JollyChic.com I am comparing about delivery.

I want to cancel this order because delivery time is too late order number JA201024013050696612890
Logistic number 5110751750

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
H
8:37 am EDT

JollyChic.com Asbaq delivery services

Delivery man from asbaq with this contact number +[protected] complains a lot, he was arguing with me why he cannot locate my location when I already send it to him multiple times.. its not my problem if he cannot read the right directions.. he even told me not to order on Jollychic again. Please make sure to review this as it is unacceptable to have that kind of attitude towards costumer who patronizes ur item

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
J
6:09 pm EDT

JollyChic.com I just ordered 4 times they didn't call me

I ordered some items but they didn't call me I tracked my shipment its out for delivery but they didn't call me I also tried to call them but can't touch them four times I ordered but no reply from warehouse tracked many times its showing your shipment out for delivery but anyone didn't try to call me its request to reply for me please consider as a valid customer

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
O
1:22 pm EDT

JollyChic.com Shipment delivery

Dear In charge,

Please note that my package with tracking number 5110389151 shows that it was failed to deliver though no one contacted us please call me to deliver the shipment i can be contacted on
[protected] or [protected]

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
M
3:37 am EDT

JollyChic.com The delivery guy

He wants to wait at 1 pm until 6pm his not andwering he should be fired. I need my parcel today!
And he said i did not answer the call... I keep on calling him but his not answerung and he blocked me

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
S
6:30 am EDT

JollyChic.com Delivery to wrong address

I wasn't home and I have told guy who was delivering to leave it at security gate of my compound as I do with all my shipments, I have provided him with my correct location, I never found my shipment, next day I received a call that my shipment has been delivered to wrong location and it is going to be returned to me, and since then I wasn't able to contact the company and I tried talking to Jollychic but they just say it has been delivered and dont want to bother with me, I just want number for this shipping company!

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
M
7:04 am EDT

JollyChic.com The delivery man

Yesterday the asbaq express called and said he is on his way to deliver my jollychic order, then when he is already downstairs he ask me what is my order I said threadmill, then suddenly he said my order is not with him and it is a big shipment, he didn't even check what to bring, and he said he will deliver tomorrow morning which is today, and its 2pm already I am still waiting for my order. [censored]! Please deliver my order today because tomorrow is Friday its weekend!

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
A
2:42 pm EDT

JollyChic.com Orders number ji200406035645789323801, ja200711040059829412062

I give the complete address and even send the location in watts up but no orders come and the couturier did not even contact us he said he deover but no calls how come?why you are allowing this kind of delivery in your company?

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
J
4:30 am EDT

JollyChic.com Non delivery of my order and wrong information on Ashbaq delivery tracking details.

Dear Jollichic;
I am a long time customer of yours and please choose another courier on your products here in saudi arabia. I m not changing my address ever since my first order it is the same address, why ashbaq company is so misleading in their transaction with my order. Please facilitate that my order can be delivered on my address.
Thank you very much.

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
P
10:30 pm EDT

JollyChic.com Asbaq delivery day

Sir I have one parcel from. Jollychick. Num is -[protected]
. My order which has been delayed more than 7days and now I check that it's written that I didn't answer their call... Which is a big lie because obviously they never called me.
Can u pls check it and pls do the needful... I tried to contact the num which has been given by jollychic costomer service.. But the num is unavailable..

Read full review of JollyChic.com
View 0 more photos
Update by Preetha Nishanth
Jul 06, 2020 8:48 am EDT

I have one parcel from jollychic.
Till now I didn't got it.
[protected] this is the tracking information.
Can u please let me know when I get this item?

Hide full review
ComplaintsBoard
C
5:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

JollyChic.com Purchase order delivery

Jollychic Order No JI20053120233320494XXXX, was delivered to the shipping company, Asbaq, under Tracking Number XXXX081730, according to the information from Asbaq Express the shipping is in Dammam since June 6th without any further progress, according the purchase order I was suppose to receive my order as late as June 8th, the support from Jollychic is totally disappointing because they do not initiate any complaint file or open any claim towards Asbaq, and step aside of the problem without bearing any responsability. Asbaq contact numbers are incorrect or never answer.

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
R
12:54 pm EDT

JollyChic.com I didn't receive my paid shipment

Logis num [protected]
Order number JA200419212611603454281
When I visit jollychic app it says that the shipment is in Riyadh for clearance since 20 May until today.
I want my shipment or please refund me the money SAR 723.
Or ship my order to the below address:
My name is Rana AlShaibi
Phone number +[protected]
Email: [protected]@gmail.com
Ukashah Ibn Mahs 9219, Abi Said AlKhadri Street, Umm Alarad District, Taif City, Kingdom of Saudi Arabia. Post code: 26512.

Read full review of JollyChic.com
Hide full review
ComplaintsBoard
T
5:43 am EDT

JollyChic.com Non delivery of ordered items

Dear Sir/Ma'am, I placed order on Jollychic on 13 Apr. Despite lapse of almost 2 months I have not received 5 items till today. Previously they said delay is due to arrival but now items are at Riyadh and cleared from customs since 19 May as you can see in attached pictures. One item was a birthday gift for my daughter which unfortunately was not delivered despite my repeated efforts. Every time I contact jollychic I don't get any response other than it will be delivered. this is bad example of customer service. Please do something as after this experience I don't think I will ever use jollychic

Read full review of JollyChic.com and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
R
R
Rana Al-shaibi
, US
Jun 18, 2020 12:56 pm EDT

Same here, I ordered a present for my son birthday.
This is so disrespectful.

ComplaintsBoard
H
9:30 am EDT

JollyChic.com Delivering issue

No one contact on my number and it's showing customer failed to answer call.

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
H
10:12 am EDT

JollyChic.com Delivering issue

5110013858 Still not get my order it's keep showing me the out for delivery and no one contacted me.. and upto last they will cancel by saying changed address or customer didn't respond.. whenever my orders delivers by asbaq I faced many things .. nowadays zajil are best..

Read full review of JollyChic.com
View 0 more photos
Hide full review
ComplaintsBoard
S
1:38 am EDT

JollyChic.com My order not delivered

I have an order with jollychic for bike accessories with an order number JB200423192650419043131 but until I have not receive this order. Its almost one month already since I order this product and payment already been made. the logistic no from Asbaq is 5103298440. I try to contact Asbaq but could not get in touch with them.

Read full review of JollyChic.com
View 0 more photos
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact JollyChic.com customer service

Phone numbers

150 0662 1800 723 0597 More phone numbers

Website

www.jollychic.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with JollyChic.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JollyChic.com Customer Service. Initial JollyChic.com complaints should be directed to their team directly. You can find contact details for JollyChic.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about JollyChic.com. Discuss the issues you have had with JollyChic.com and work with their customer service team to find a resolution.