Jewel-Osco review: Delivery service

I recently used the delivery service and ended up having a good portion of my order missing. Now I double checked and noticed another item missing. My eggs arrived with 3 broken. The order was sitting on my porch in the hot sun with no call from the delivery person. I put in for a refund and have to wait 24-48 hours. I would rather have these items re-delivered with no charge for delivery.