I have been a customer of JD Byrider since 2012. I have had many reps dealing with my account. I ended up getting a change in account reps and I did not like it. I had asked for a specific person and did not get them. The manger picked up the phone and was very very rude, disrespectful, would not listen and very UNPROFESSIONAL! I am currently on the phone with the corporate headquarters. If this is not resolved I am contacting the BBB and my attorney. I am so tired of them. They change their rules daily without informing their customers and I am tired of it.
The complaint has been investigated and resolved to the customer’s satisfaction.