J.D. Byrider Reviews, Complaints & Contacts

I had purchased a jeep liberty from them last April and it was a lemon having a safety inspection done on it because of my self employment/sole proprietor driving for Uber and Doordash, finding that the tie rod, hub bearing assembly, electrical issues and mis matched tires.In November I totaled the vehicle from hitting a deer so not just from the accident but repairs done I was running my business part time, they in turn demanded payment.After they received the check I went to them for another vehicle but turned away saying they couldn't verify my income from bank statements I gave, they didn't even give me a chance to give statements from my other bank that would have gotten approved!

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Nov 07, 2019

J.D. Byrider — staff

I went in to purchase a vehicle and the sales manager was very racist he didn't want to help or assist...

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Dundee

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Oct 08, 2019

J.D. Byrider — 2013 dodge avenger.

The car was 13, 000 to pay in full i was told in the begining i can do monthly payments that cnac will modify...

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Parkersburg

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Sep 09, 2019

J.D. Byrider — cnac

They are very disrespectful they hate to work with you even if you let them know your situation they...

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Emmaus

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Aug 15, 2019

J.D. Byrider — my 2007 ford explorer

I've bought my truck haven't had it 2 weeks n it has been in the shop more than I've driven it...

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Memphis

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Tracy Alcorn — USA

Jul 23, 2019

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Verified customer

CNAC / JD Byrider — excessive phone calls.

I bought my van a couple of years ago. Ever since then this company is nothing by unpleasant to deal with. Our payments were always made on time up until a year ago when my husband lost his job. For the most part they are still on time every other week when i get paid. My husband is fighting disability, and i have explained this to them. I havent asked for a lower payment, or anything else. I fell behind a couple of months ago. My payment is 306.00 a month, i pay 153 bi weekly. Well i was a payment behind. I have continued to make my regular payments and on opposite weeks i get paid have been making 50 dollar payments to get it caught up. Every single day for the past week. I have gotten 10 calls a day, on top of multiple text messages a day. I have asked them to call after 430 when i get off. They cannot do this. I have told them that i got in trouble at work due to my phone constantly going off, they still do not care. They are bullies, and very un professional. I do not recommend anyone buy a vehicle from them or have to deal with cnac.
This is ridiculous, and i have made complaints to the company, nothing is done. One worker even had the audacity to tell me i needed to work two or more jobs to make sure they get paid, and i should file for govt assistance. Ummmm i work for the county. So i should work 3 jobs to make sure they get their 100.00 that is still owed to them. Once that is paid i am filing a claim with the bbb. This is not how a company should conduct business.

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Daniel suppers — USA

Jul 05, 2019

J.D. Byrider — engine repair and repi

I had bought a car through these crooks and then needed an engine replaced. They kept playing the run around until my warranty ran out so i had to pay out of pocket which cost me about $1500. The day i was supposed to pick the car up they had got into a wreck in and refused to fix it which then lead me to have to turn it into my insurance which is $800 a month now. Well when i turned it in to my insurance they found the radiator bracket was bent and was leaking coolant. Insurance told me it had to been like that but informed them i literally just had an engine put in and the radiator bracket couldn't of been bent for them to be able to put the engine in. They refused to fix then repossessed my car. I paid to get it out of repo and it was supposed to be returned to the shop that put the engine in but never got returned and eventually they sold the car at auction

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Chantel Boyd — USA

Jun 26, 2019

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Verified customer

J.D. Byrider — cnac finance company

I purchased a 2006 Mercury in 2014, its 2019 and I'm still paying the car payment. No never explained if you change jobs and your payment schedule change that adds extra intrest which add 6 more months of payment. I was told 3 separate time my pay off due date. I have been a very loyal customer for 5 1/2 years. I was told I was done at the end of June now its the end of July. This company is worst than taking out a high intrest loan. My car is worth $3900 I have paid close to $15, 000. Where and how is this legal? I pray I will never have purchase a vehicle from CNAC again. No compassion, very rude customer service, no grace period, no nothing. Stay far away from this company.

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Jun 25, 2019

J.D. Byrider — car financing

This company has literally frustrated me and stressed me out so much with their harassing phone call...

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Columbus

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Apr 18, 2019

J.D. Byrider — 2011 dodge caliber mainstreet

Me and my fiance' went to jd byrider at 6619 dixie highway in florence kentucky in january of 2018 we...

J

Apr 14, 2019

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a verified customer

Verified customer

J.D. Byrider — people

Look everyone this is how a company works and of course the price of the car is going to be a lot more and the reason your here in the first place is your own fault well when you don't pay your Bill's that's when you have to step up and be a MAN OR A WOMAN and I am going to go to them to get a car because I am in a bad spot and my credit is horrible and I have been trying to make a effort to pay my bills off to fix my credit which is my own fault my credit is bad and I don't care what anyone says they do report your credit and they are not bad or nor is it a bad place to get a car the most of the people who are complaining are ones who spend their money who can't save it and says all I thought they would wait a week for their payment and that is why certain people are in a Rut because a lot people can't save money or just and then people get mad because they come take your car cause your payment is late ok they will work with you but some of theses people saying all they took my car because they did not wait two days well I guess not because why because this is not the first time you call in by asking for tons of grace periods constantly so please people stop blaming everyone and JD BYRIDER for all your bad decisions you made it's no one's fault but your own so own up to it by being a MAN OR A WOMAN because lying will not get you anywhere it just makes things worse for you and other people so when you have to go to JD BYRIDER think about this they are here to help you because you have really bad credit because you made it that way no one else did

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Brittany Walker — USA

Mar 27, 2019

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Verified customer

JD Byrider — a refund

I had a car I was looking at and was told to be able to hold the car I had to put down a 100 dollar deposit and never told me that it was non refundable due to income tax time and i'm not getting the car nor did the sales men really helped mee I didnt even get income tax this year but my card was swiped and I got a hand writen receipt back and no such policy was told to mee about that because I would have choose not to do it all i'm asking for is my money back if there was no deal made and no papers signed ty

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