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JC Penney Companysports fan shop

1

Do not order any items sold through sports fan shop. JCP will charge you for the item which never arrives. In store pick will not cancel the order even though it hasn't arrived, your told to call the 800 number and they tell you a representative will call you back in 48 hrs. 48 hrs later no call back. You have to call them, be placed on ignore for 16 minutes, when connected they tell you only the original store pick up location can cancel the order. REALLY!!! Such a complete run-a-round. Once you finally get through to someone and get the item cancelled it takes an additional 5 days for the credit to show up. In summary, 30 days wasted, no Ohio State t-shirt and still waiting for the credit.

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