JC Penney Companyink tag left on dress

A
This review was posted by
a verified customer
Verified customer

My daughter purchased a long spring dress on good friday. She wanted to wear it on Easter so I washed it. I did not find out until in the dryer that the ink theft tag had been left on the inside slip part of the dress. It is all over my dryer and has ruined her dress. Why are these attached on the inside where they are not visible if it does not stop a customer from leaving the store without it on? How do I rectify this? I am trying to locate her receipt, her bank card was used so I am sure it can be tracked. I have photos

ink tag left on dress
ink tag left on dress
ink tag left on dress

Responses

  • Ge
    General Service Apr 16, 2018

    Hi.

    Appreciate reading your concerns.

    Once the sales receipt is located, take the garment to any JC Penney store to have the tag removed.

    Please note, assuming this information addresses your concern(s) to your satisfaction, no further response is required by you.

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