JC Penney Company — coupons
I think it is ridiculous that JCPenney no longer allows the cashiers to swipe coupons. Today I shopped at Penney's. I made four separate purchases. The first purchase, I asked the cashier if you had coupons on line. She told me yes, I used my phone searched and could not locate them and then my phone died. The customer in front of me used the coupon.
Why should I pay more just because my phone died? I'm so angry I will be returning these items. I should have left them there. I used to work at these same store years ago and we assisted customers in using coupons (in fact, I dont' think they were online then). This is crazy!
Penney's is losing a once a loyal customer.
Thanks to social media, yelp, etc. I will spread the word.