SUBMIT A COMPLAINT

Jack in the Boxa complaint about unprofessional employees at your phoenix arizona location on bell road and 19th avenue

1
M May 19, 2019 Review updated:

Please contact me back have your district manager contact me I want to make a complaint about your employees at your Phoenix Arizona location at 19th Avenue and Bell 85023 area code.
I came in just to order some chicken strips, a a younger Hispanic woman named Nancy was helping me ...
I stated I want a 5 piece chicken strip and she really comes back and says we only sell a four I said add another chicken strip plus a cheeseburger...
So number one she's not listening to my order... number to she starts waving her hand in front of me and says listen..
I stopped her in her tracks and I said you don't raise your hand in front of me and tell me to listen...
I asked for her to get her manager ASAP and she said "NO"...
Finally the manager came over after 1 minute taking her sweet time...
I explained to the manager which was a little sarcastic also she stated what's the problem I said your employees not listening to what I'm trying to order...
The manager did not Rectify or try to correct the problem but she says have a good night see you later and walked away...
So you guys just turned a 1-star review on Yelp and I can tell from other reviews that you guys have a two-star standing at Yelp.
This store has very unprofessional employees...
The manager should have told this Nancy employee to come off the register and let meat take the order but no the manager just kicked me down the road and she could care less... the manager what's a Samoan female.
Please have a district manager do some serious help with this store and unprofessional employees...
I don't ever want to be coming into another Jack in the Box over this incident.
Please contact me back at [protected]
Mark

Responses

  • T
      May 19, 2019

    Shut up princess

    +1 Votes
  • 4
      May 19, 2019

    Little girl it is you who is not listening not her. If they don't sell them in fives then they don't. You also need to be more patient. You were the one being rude and they have every right to refuse service. Sounds to me like you mother should have corrected your behavior. You need serious help and throw a temper tantrum when you do not get your way. They had every right to kick you out of the store.

    +1 Votes
  •   May 19, 2019

    They cannot do what they cannot do. What is wrong with you? They only sell the chicken strips in fours. They cannot just "add another one" as if this is a per item menu!

    What the hell is wrong with you?

    0 Votes
  •   May 19, 2019

    You are incredibly racist.

    +2 Votes
  •   May 24, 2019

    COULDN'T CARE LESS!!!

    No wonder they refused to listen and put their 'rude' hand in your face!

    No one wants to wait on an illiterate tool!!

    0 Votes

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