Jack In The Box reviews and complaints 1
View all 891 complaintsJack In The Box - rudeness
My friend and I went through the drive thru to order 20 tacos for my family and I. When I got the the window a worker asked the manager who the 20 tacos were for he responded "dos señoras grandes". My friend is fluent in Spanish and heard him. When confronted he said "no I was offering you free drinks" first of all we are two full white women and at that point he didn't know we understood Spanish so why would he have offered us two drinks in Spanish? When he realized he was caught in his lie he tried offering me all kinds of free food. I asked to speak to his supervisor and he then tells me he doesn't have one. I asked him why he didn't give me receipt and he goes "you didn't ask" how rude! I'll never be eating there again.
The complaint has been investigated and resolved to the customer’s satisfaction.
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If your friend really knew Spanish she would not have been offended by what he said. You did not ask for a receipt so why should he give you one. He is not a mind reader. You and your friend claim you went to the drive thru but I wonder are you guys even old enough to drive? Also it is possible you heard wrong. I am sure you will not be missed