Itasca
Reviews and Complaints

Mine I bought in New Jersey too. One of the end caps of the "shoe laces" that wrap around the leg calf (the top of the boot that is) came of and apparently they are forced in under pressure by factory machines, and I can't get it back in. It was my second time wearing the boots and the missing end cap makes it look like an eyesore. RR in Jackson, NJ

Products are different depending on the company. This company seems like they will directly reimburse WalMart for the boots. Other companies require you to send the defective product back to them. The clerk at WalMart was probably unaware of the policy of the manufacturer. Not uncommon when you pay people slave wages. Sorry about your experience. Thanks for the advice on the boots!

I bought itasca (its ### ###) boots in Vermont on a Christmas visit to relatives and the first day I wore them in the snow, my feet where soaking wet and freezing. Of course I didnt return them, being from Maryland and in the middle of a Christmas weekend when stores are closed. Pissed is an understatement. Call the BBB. This company has fraud written all over it.

Itasca boots don't hold up.

We purchased a pair of boots for a four year old and he wore them for about 2 weeks and they began to leak. The sole was completely worn out on the heel letting in snow and water. Then we noticed that under the thin removable liner was only a waffled rubber, no insole, and our son was walking on a waffle like rubber heel with only a soft liner between his foot and the boot. The Brand Names Shoe Outlet in Niagara Falls Ontario refused to exchange or even discount anything on these shoes as it was over 30 days since the purchase. We bought a dfferent make of boot on the same day for our 6 year old . They both travel the same distances (by bus to the same school ) and his did not wear out like this. The quality of these boots was definitely inferior and I will NEVER go back to that store again.

I bought a pair from gander mountain 2000 grams insulate.after a couple times out in the field, felt cold and wet on my foot, looked down and the boot had split.Cant seem to find a way to contact them.I agree these boots are junk, ank cant say much more about their customer service.If anyone has does have a way to get a hold of them, please E-mail me at kotas3@hotmail.com

I have the same problem with 2 pairs of pac boots. Both have ripped apart at the seams at the front of the boot. gusess I just replace them every month!

I know I feel the same way they need to do something they weren't cheap boots

preventive research completed ... TY .. going elswhere.

i bought a pair of itasca rubber boots and the first time i wore them they split right across the toe! i would never recommend itasca boots to anyone! when i buy a pair of boots i would expect them to last at least 1 whole year! i might as well have flushed my money down the toilet! what junk you sell!

Bought a pair of Itasca swampwalker 2400 grm. thinsulate waterproof boots at gander mountian. Worn boots 1 bow hunting season, I went to put deer stands up this year, i had to cross creek to put up stands, I wore the boots to cross the creek to stay dry, only to find out the seams in the bottom have came apart and feet got all wet. Since I dont have receipt I was told to contact Itasca boots direct, well no luck on finding out how to get boot returned or to find out if there is a problem they are having with this. I am very DISSAPOINTED in 1 year (season) of wearing boots. They should be advertised as the only boot to last 1 year, and then you need to buy another pair. Any info on how to get this problem to Itasca would greatly appreciated.

I bought a pair of the tall Itasca Boots with a liner. The liner did not last for one season and each of the boot developed a major crack between the front of the heel to the back of the toe part - about 3" long and 3/16" wide. Same for each boot. No where to follow up from online purchase now. Beware of these boots. Very problematic.

You should have went to Wal-Mart and got the boots and you would not have a problem.

I bought a pair of swampwalker itsaca boots at gander mountain and they said they only had a thirty day guarantee. I will never buy any boots at their store again. He gave me itsaca company number. I called and told the lady I only wore them during spring turkey season and one boot had a slit in the top and the other boot split completely down the back. The lady was very nice and said to return them and they would give me a another pair. It cost me seventeen dollars to ship them back and I got another pair. I wore them about 10 days turkey hunting and they are rotting out . I have two slits in them one in each boot. What a piece of crap. Tony Armeli Hornell NY

I bought a pair of hiking boots before coming to Germany to live for a while. Within a year, they began to literally rot in the toe/front of the boots. The inside came loose and are very uncomfortable to wear. Bought them in a respectable sporting's goods store and paid well for them. Hope that all this input has an impact on their quality control. "Made in China" in other words "### made!" Hope they also have an impact on their sales. Last pair that I will buy!

ITASCA Shoes are PURE TRASH I made the mistake by buying two pairs of Itasca ( One hiking boot & One casual loafer) shoes at Big 5 Sporting Goodss on the same day. I wore the hiking boot two days when I notice that the seam on the side splitting apart. I then made the mistake of wearing the loafer to a party one time & then notice that the seam where the outside & inside lining was coming apart. I took both pairs back to Big 5 with my receipt and they refused to give me new shoes or refund my money. I was told to contact the manufacturer but they did not have any contact number.
I was very disappointed because Big 5 Sporting Goods which is a good size chain store. I will never shop there again.
I would NEVER recommend Itasca shoes which is PURE TRASH.
I finally found a number to call for ITASCA shoe and the lady answering was very rude & told me to take it up with the store that I bought them

We bought these boots 3 weeks ago and the soles are already cracked open to where water can get in and also the tops are splitting apart. These boots should last more than 3 weeks. I think the company should either send a better pair of boots or refund the money. The place where we bought the boots will not give a refund or an exchange. THESE BOOTS ARE THE WORST BOOTS EVER!

Mine lasted about 2 months before first hole in the sole. About the quality I would expect from Wish or Temu

Bought the rut pack boot and they are junk the rubber looks like it is dry rotten they leak and they are only 3or 4 months old rating from 1 to 10 k would give this boot a 2 and that's only because of the comfort

I purchased a pair of Itasca Swamp Stalkers last year for my husband. They were very expensive, and he got one season out of them. He went to use them this year, and they are all dryrotted. Cracked and broken. They are totally useless. I am thankful I got at least a couple months of wear out of them, but I will never spend that kind of money again. If I'm going to get a pair of boots, I'll just buy the cheap kind and throw them away at the end of the season.

WARRING! These Itasca Boots I Purchased From Big 5 Sporting Goods The Bottoms TORE side to side Big 5 Return Policy took back BOOTS 3times in 2 weeks from Bottoms tears Big 5 Sporting Goods Final "Manger" Just Return Money I Was Made out to be the Bad Person In the Deal About Returning the Boots So Many Time Purchased ( Itasca BARRIER ST WORK BOOTS ) Very Dissatisfied With these Boots WARNING BAD BOOTS!

I purchased a pair of Itasca Carbine hunting boots less than a year ago. The "factory warranty" was still in effect. I noticed that the right boot was splitting at the seam. Contacted Itasca directly and the woman on the other end said to contact the store where they were purchased. It was Dunham's Sporting Goods. So I got a hold of a manager there and he said to bring them in and they'll replace them with a new pair. After they also contacted them, they were told that Itasca wouldn't honor the swap. Never again will I deal with Itasca or Dunham's Sporting goods.

I agree they don't last .I bought a pair of itasca icebreaker 12 days ago from a local shoe store. After wearing it 6 or 7 times I noticed that the side of both rubber boot had a split.I called the store were I bought them no luck because the boots were used.I also tried the website and it's a no because I didn't buy it from them.WTF. I WILL NEVER BUY A PAIR OF ITASCA BOOTS.
brianguzman0145@gmail.com
websiteitascafootwear.com/warranty-returns

I should of added to my post, I purchased mine at a small town, local store (not a chain). I didn't want to bother them with this issue, it wasn't and shouldn't be their problem. I contacted Itasca through their website anyway. @LisaNavis, and anyone else, contact them through their website, even if you didn't buy them directly from them. They replaced my boots, doesn't change the fact their product is terrible and I'll never wear or buy their boots again, but at least I got a new pair I can try to sell so I can get a better brand.

I have to agree that Itasca boots SUCK! My husband bought a pair of Itasca boots last November, wore them for a few weeks and then put them away for the winter. He started wearing them again in March and within a few weeks, noticed that they were leaking in the heels. The tread on these boots wore excessively fast and there is a rubber inset in the tread that came loose and is causing both heels to leak. We tried to take them back to where we purchased them (Gander Mountain in Grandville, Michigan) and they refused to do anything about them basically telling us, 'hey, boots wear and don't last forever' and to suck it and complain to Itasca if we didn't like it. Looked at the Itasca website and it says that they won't do anything about boots not purchased through their website. We will never EVER purchase a pair of boots from this company again, nor will we EVER purchase a footwear product from Gander Mountain again since they do not stand behind the products they sell. Cabela's has a much better selection anyway in every department. Very dissatisfied all the way around!

This page was very helpful, going to add my experience and hope to help someone else. I bought a pair of Women's Itasca Tundra Boots last winter (2013) wore them a handful of times. Put them on for the 2nd time this winter (2014) and the bottom of the left boot cracked and separated. My foot was soaked when I stepped in a puddle. I paid $60 on sale (originally $80) for these boots and I've worn them less than a dozen times. I used the contact form at itascafootwear.com and received a reply from them, rather quickly, from contact@itascafootwear.com: "We do apologize that these boots have not held up for you as expected and for any inconvenience caused. This is not typical of our product, however, there can be an occasional defect." She asked for the size and said she'd send me a replacement when she received mine. Since they did not have the "Tundra" in stock, she'd send me the "Lutsen" (a boot that retails for about $45 and the only one similar to what I had). I wasn't very happy with that (if my "$80 boots crapped out after a few wears, how's a $45 pair going to be any better?!). What choice did I have? All my boots were good for now was a door stop. So, I sent my boots to her (I had to pay shipping) and the Lutsens were sent to me (I got them within a week of sending mine). They look nice, but I do not plan to wear them (and since my original boots were outside the warranty, I was told these will not be covered under warranty either.) I've learned my lesson. I will be selling them new in the box at my next garage sale and putting the money towards a better brand.

I wish I would have seen this sight before I spent money on my Itasca boots; they are garbage as previously mentioned. I walk on a regular basis and track my walking. I usually get up to 300 miles on a pair of hiking boots; the heels on my Itasca Backwoods (stock # 4547181SC) collapsed in less than 100 miles. I am sure I could take my bare thumb and press it through the heels of these boots. Even with aftermarket Gel inserts, these boots are painful to walk in.
In addition, the tag on the boots says "Waterproof"; they are definitely NOT.

Purchased a pair last winter 2021 and they lasted about 2 months then began cracking in the soles and seams which lead to giant holes eventually letting water in. unfortunately no longer wearable. Not worth the money since they don’t hold up long.

I bought these boots in September 2022 at Scheels in Fargo ND. After only 2 months of Duck hunting these boots have already started to crack and the camouflage around the toe area has already faded! Very disappointing as these boots were $149.99!

Junk they fall apart without even touching water I would hate to see what happens when they do.I would like replacement, refund, or even an address so I could mail back my christmas gift .sub par materials and craftsmanship I litterly wore them twice and somthing new fell appart each time.

I called the number above and the lady was so helpful. She asked me to send back to them and they will replace them. Thank to Lisa at c.o. Lynch Enterprise. Will update when new ones come .never give up hope

I bought a pair of Itasca fortitude 600 GM camo boots last July 2015 for my boyfriend birthday in November 2015 so. He didn't get them till November. they did last thru Huntington season but he didn't get to hunt much because of his health. Last week the thread on seam is now coming apart. So I called fingerhut about this and they said out of warranty. And they gave me the manufacturer # and they just sent me back to fingerhut . I don't think it's fingerhut problem they didn't make them they just sell them . looks like I'm not going to get any where .

8.5 4j5934000s085 salazar right boot leaks mens size..This leather andnylon upper, 1000g thinsulate insulation, high traction outsole not working.Do i have any play or do i have to not bye any more?

I see a pattern following in the craftsmanship of these boots. I bought a pair on clearance for $65 from their original $159. For the price you would think you are getting some quality. It was warm, dry and comfortable until their unannounced expiry 3 months later just from moving around on the farm. Split, cracked and just a mess. Great breath ability on my new fish gill boots! Don't get fooled with this brand, by look, feel or price. :(

bought apair of hunting boots for my twin boys in march this is may and they are cracked all along the foot very disappointed in this product.

I bought these boots two days ago, and the lace loops have ripped right off the boot. I was told that they are great boots, and it seems to me that they are poorly made. I hoped that they would last me a few years, but I guess I was wrong.

This page was very helpful, going to add my experience and hope to help someone else. I bought a pair of Women's Itasca Tundra Boots last winter (2013) wore them a handful of times. Put them on for the 2nd time this winter (2014) and the bottom of the left boot cracked and separated. My foot was soaked when I stepped in a puddle. I paid $60 on sale (originally $80) for these boots and I've worn them less than a dozen times. I used the contact form at itascafootwear.com and received a reply from them, rather quickly, from contact@itascafootwear.com: "We do apologize that these boots have not held up for you as expected and for any inconvenience caused. This is not typical of our product, however, there can be an occasional defect." She asked for the size and said she'd send me a replacement when she received mine. Since they did not have the "Tundra" in stock, she'd send me the "Lutsen" (a boot that retails for about $45 and the only one similar to what I had). I wasn't very happy with that (if my "$80 boots crapped out after a few wears, how's a $45 pair going to be any better?!). What choice did I have? All my boots were good for now was a door stop. So, I sent my boots to her (I had to pay shipping) and the Lutsens were sent to me (I got them within a week of sending mine). They look nice, but I do not plan to wear them (and since my original boots were outside the warranty, I was told these will not be covered under warranty either.) I've learned my lesson. I will be selling them new in the box at my next garage sale and putting the money towards a better brand.