Paysafe Group / iPayment review: money scam 43

I have been trying to get my money back from this company as well. 350 for early termination plus 3500 they are withholding.

Class action suit!

I payment Solutions hit our company twice! The first time for $3, 600 and allowed a customer to steel a $4, 500 piece of equipment we resold. The 2nd time they attempted to hit us for $10, 500 for a customer that owes our company $16, 800 for work completed per our contract and without any dispute against the work performed and materials provided which the customer used. Our bank contacted us and we denied the charge back twice. Now there are going after one of us as a personal guarantor on the account. The problem is they proved absolutely no liability. They did not even bother to contact us or investigate anything before they processed the charge back. The customer easily stole the money due to iPayment Solutions lack of follow through.
The good news Ipayment Solutions are the ones out the $10, 500 now for their own negligence. The bad news they won't leave us alone and keep trying to collect the money even though they have no case.

Here's what you do, immediately close all accounts these illegally operating sc*mbags have access to.
They will continue to steal from it otherwise, stop them now ! Contact their state's attorney generals office and yours and file a complaint with every detail that you can include . Then file with ftc.gov and include all of the details as well .
Send a certified, request signature in writing you are to send them a formal breach of contract complaint, of which has nullified any and all of your obligations to them, let them know they have until the end of that business day to post a check to you totalling the amount of all funds due to you, including any that they have "helped themselves to ", in the mail with tracking .
There is nothing to disuss, ftc.gov and the state's attorneys offices do not play around like those fools will . And there are too many complaints against them for them to even attempt to mess with you!

They stole my money! I had 500 dollars in sales and then they decided to place a hold on my account because it was a new account, for 1 month. After 1 month I called them to verify they were going to finally deposit my funds, but instead they decided to close my account without telling me. Why did they close my account you ask? They closed my account because I sell smartphones. So then I made the statement, to a manager over the phone, that nowhere is that information provided before you sign up that you can't sell smartphones and I ask for MY MONEY to be sent to me, and we would just part ways. Nope they will not give me my money and the manger just hung up on me. So beware iPayment, they are thieves and swindlers!

Yes, they are one of the worst companies I have ever deal with. I never had a company that will hold your money for doing good business. After one good black Friday sale, our account was hold for inspection. After all paper works are sent and check, they come back and offer us to continue to process with them and hold 25, 000.00 indefinitely! Our account is not a new account we have been with them for the past 5 years. Still today we are trying to find a fix for this problem, and the hold amount is getting larger and larger at 57, 000.00 now, and our company is facing a cash flow problem due to this hold of income. We can’t agree to the hold, or close the account as they will just hold everything for 6 month. They have 0 rights for this type of hold, and are getting away with it. Any one has any way around this problem or know a good lawyer that will take on this case please let me know.

IPAYMENT is a SCAM, they pull cash from your account with out reason no notice & there is no way to block them. I went in to the bank and asked them to stop all transactions, Ipayment changed the name of the account pulling funds, then charged me a late fee. I called to stop the close my account and they charged us 520.00 to close the account and now I have a bill for services. ? SCAM ?
I closed my account and they billed me for closing then told me the account will be closed in 30days. I asked for the total to close my account and be finished with them and they stated that the account will only be closed when they get the 520.00 via a check. 60days later I get a bill for my account being open. ? ?WTF FRAUD ?

RUN AWAY FROM THEM

this company is the worst company I have ever delt with in my entire career. they really dont care about there clients and have no problem screwing them. $250 charge for early closing when it was agreed that I would give them a try on trial basis. then 2 months after closing out with them and paying free they charged me a $129 pci compliance fee. what a bunch of crap! Do not i repeat do not use this company!

iPayment iAccess Is a Fraud Scam Machine

I also have problems with this company, they made promise that where lies. I told them I finally had enough and wanted to cancel. Sent equipment back they refused the equipment. They charge for fees that
I have never heard of. I am a small business and I am not making any money from all the fees they are taking.

CONTACT THIS LAW FIRM CLASS ACTION LAWSUIT AGAINST IPAYMENT

www.lieffcabraser.com

IPAYMENT INC to processed a payment from a customer on 12-7-10. Ipayment contacted me to provide the phone number for the customer so they can contact the customer about the purchase. The customer contacted me and requested a refund because I refused to send the order since Ipayment refused to send me the payment for the merchandise. I cancelled the transaction for them to send the payment back to the customers credit card. Lo and behold Ipayment debited my business account with BBVA Compass bank for the total of $3, 450.00. They kept the payment that they received from the customer's credit card and debited my bank account for the money to send back to the customer. They did not send the payment to my account but they took the payment from my account, they stole the customers payment and stole $3, 450.00 from my account to send credit back to the customer for the cancelled transaction. My bank did a charge back on Ipayment which was unsuccessful since Ipayment claim they did not receive the $3, 450.00 from my bank account WITH THE BIG ACH CREDIT THAT WAS SENT TO IPAYMENT THE LYING THIEVES CLAIM THEY CANNOT FIND WHERE THEY RECEIVED THE CREDIT. THE THEIVES DID NOT RETURN THE MONEY THEY STOLE FROM MY BANK ACCOUNT.

I agree that they are SCAMMERS! Greg Daily did file chap 11 & they have been in at least 1 law suit regarding fraud. I can give you an inside look @ how this BOTTOM FEEDING business works. My husband worked for a man who represented himself with IPayment. We later found out that this man was a CONVICTED FELON & did not work directly for IPayment, but his wife had a contract with IPayment as an agent. The wife worked another 40 hr week full-time job, while the CONVICTED FELON communicated with IPayment. This felon took contracts & removed pages, changing the rates qted to the merchant, signed my husband's name & faxed them into IPayment. After, this was discovered by my husband, he tried to bypass the FELON & go directly to IPayment. After countless calls & e-mails, with the IPayment attorney, he was given the run around. My husband has requested that IPayment make it right for the merchants on what they were promised plus make it right for him & pay him the monies due to him as they were HIS merchants he brought into IPayment. IPayment, being the SCAMMERS they are, begun calling his merchants & offering to switch them back to their previous processing company. This would release them from ALL liability, not have to fulfill promises made to merchants, & not have to pay my husband for residuals due to him. IT SEEMS THAT IPAYMENT IS COVERING FOR A FELON, BUT I GUESS THAT IS THE TYPE OF PEOPLE THEY DESIRE TO WORK FOR THEM! By the way, if you are a felon it is unlawful for you to even be working in the credit card processing industry. Now, all these poor merchants have their personal information in the hands of a FELON! Instead of trying to make it right, IPayment is sneaking around trying to wash their hands of it. It's a scumming business...go to "Merchant Service Police". It is a website set up to fight against these scums!

Excuse me stephanie.doe...I was the PURCHASER. I made a PURCHASE of $6, 640.92. I am not a MERCHANT. My MERCHANT called me to tell me that after 2 weeks, she STILL did not receive my funds. I checked with my bank and the funds were taken out of MY account the NEXT day after my purchase. My MERCHANT did NOT get the funds that were taken out of my account until over 3 WEEKS later AND...they were given to her in small increments. Now TELL me how WONDERFUL they are ! They HELD my MONEY and made interest on it. My purchase was not the only one they did this to. There were SEVERAL large purchases made and they HELD the other peoples money also !...So AGAIN tell me how WONDERFUL they are ! I spoke to several people at Ipayment and listened to their lies and crap. Was put on hold hundred's of times, the longest for 37 mintutes. Yea they are GREAT ! WHATEVER ! SCAM ARTISTS TO THE MAX !

Opps forgot to add some zeros, meant to say $300, 000, 000.00. Google it for yourself. Google the owners name. Good company? Ha

@stepahnie.doe AKA payment inc employee...hehe, but whatever you say. ;). So you've been with them 15 years? So you were with them before the owner of the company lost a $300, 000.00 lawsuit and was found criminally neglegent? So you were with them before he filed bankruptcy and then they started changing contract terms without notifying customers? And you say you happened to come across this website by accident? My advise is quit working for them, pops I mean stop using them. After leaving them we found we got much better rates and when we call them we actually speak to real people who are polite and even call us back? Wow who would have thought? For everyone else did you know other credit card processors will deposit your funds next day...

best processing company i know.. reason for all you crooks having ur money with hold u are taking in to much then what u say.. tehy gonna protect themselfs before you. ive been with this comapny for 15 years no problems everyone is proffesional at what they do. reason ur money is being held is because your busisness are scams and fraud.. get a life..

I signed up with Ipayment before checking their reviews. I took advantage of a special offer to receive a free card reader for my droid phone by signing up now. I waited a week then contacted them in regards to the card reader.
They told me they would call me back. I waited another week then called them again. After 32 minutes on hold I was told that I could only get the card reader if I was going to use it 90% of the time. This was not the offer I signed up for. I cancelled Ipayment and would not recommend anybody doing business with them.
Thank you

Gus Verras

Well dang it if there isn't a need for lawyers to get justice from big companies that try to get away with taking from the little guy and thinking they can get away with it. That's why corporate America doesn't want lawyers- because that's the only way we can protect ourselves. I am in the middle of hassling for my money that they are holding on to under some fraud division crap. I too have faxed them documents of invoice and verification of delivery and they have not even contacted the customer to verify the charge. They just took it upon them selves to decide I was making fraudulent charges against one of my customers. Wow I thought they worked for me. Now my customer has his item and all I can do is depend on his honesty to get my money. Hmmm I'm the one they are making money on. Something is wrong with this picture.

I just reviewed the "Merchant Agreement" made available on "iPayments" website; 44 pages and 138 mentions of the word "fee"; in reading the fine print they make available the ability to modify their charges at any time based on what they feel is necessary with only a few mentions of instances where you have the ability to cancel without financial consequence... It's companies like this that give the credit card processing industry a bad name.

I am making their agreement available later today on my website at WorseCreditCardProcessors dot com; please feel free to visit and read info on other processors that have "poor" industry reputations and please tell others to use the site as a resource to do their home work before they sign with ANY ISO...

Ipayment has been successfully sued and the owner appears to be dodging a $300, 000, 000.00 judgment against him. Maybe this is why the company has such a huge tract record or poor customer service and shady business activity.

Ever since Ipayment began holding several thousand dollars of our money, we spoke to William in Risk management back in Sept of 2010. He was very rude on the phone and advised the funds would be on hold and they'd review the account in 30 days to see if they could be released. 30 days came and went, no funds released. We called William every 30 days for 6 months straight. Never answers phone, always goes to voice mail. Each time we were polite and asked for a call back. Not once did he attempt to call us. Either he doesn't care about customer service or he is scared of a possible confrontation.

6 months later they again held more funds. Called spoke to another person in Risk Management (who was actually a nice guy--you can still be nice and deliver poor news) and advised they were closing our account and here's the kicker--they would be holding our funds (back from Sept. and recent) for another 7 months. He explained it would take 30 days to cancel the account then they can hold the funds for another 6 months beyond that date. Contract says they can only hold funds for 6 months. Can someone say fraud?

Our business is now at the doors of bankruptcy and we've had to cancel and refund customer's unshipped orders. William called us to see why we were refunding some orders. He was rude and proceeded to tell us how to properly run a business. Huh? He ended up hanging up on us during the phone conversation midway through my sentence. Didn't even bother trying to call him back--why bother? Again, this was from a company we paid for a service. The good thing is we new what to expect from the conversation and recorded it!

If your reading this, most likely you already use this company, so there is no sense in warning you to stay away. Here's what you can do, won't get you much results but if your having a problem report them to the better business bureau. This will not force things in your favor, but in the very least you'll get a call back. Report it to there state's attorney general. Once they get enough complains on file, they'll open an investigation. Once a company is being investigated by the attorney general, they'll always find areas to focus on. Close your bank account and end your relationship with this company ASAP.

I Payment took $6, 640.92 out of my checking account for a purchase I made. They have not released the funds to the merchant I bought from. THEFT in my books !

These people are holding $6, 640.92 of my money for a purchase I made and will not pay who I made the purchase from. THEFT ...

HAHAHAHAH go figure... ipayment is backed by chase bank...they are the ones pushing the new 5 dollar withdrawal fees from atm withdrawals...can't you people see crookery and fraud when its staring you in the face...pure crooked, greed, fraud, and theft...the bankers themselves have no concept or even inkling of their theft, they are callous, and crass and will not hesitate to defend the indefensible...I am a banker... I need acces to your funds, and need to charge you to access your funds... you took away my overdraft fee scam, now I need new scam...I am hurting for business, people don;t want to depsoti money in my bank because I scam people, I am a scammer banker...please help me correct my evil ways

Same here, scam is obvious and transparent, had account open for 30 days, was expecting a $480.00 in settlements today to hit my business account. When the funds did not show up in my account we called and were told that we needed to fax over invoices of transactions. Was very hesitant and reluctant because they were asking questions like what kind of business are you, what do you sell. We were like fine time to ask now after you approved our account and allowed us to process for 30 days with no chargebacks or disputed transactions in at all.

They said they needed to know if the charges were valid and would release our funds. Drove in rain to borrow 10 dollars to fax invoices at kinkos and then we called to ask if they got the faxes and they would not answer the phone. A secretary picked up and would not identify herself said the guy in risk management working on my account (guy said his name was paul) this woman who would not id herself says he sent a "closure letter" by mail and we should refer to that for any questions. She said our funds would not be released. Funds that were paid by my customers and goods and services rendered.

They gave no notice, and the fact that our first conversation on the phone with our new merchant account providers was our last and only conversation shows what business and scam they are engaged in. So we have probabally violated our customers right to privacy some purchases were sensitive and confidential and lost our customers, lost goods and services, probabally according to some of the above posts will lose more as they will probabally try and come back to my bank account for more theft. I want blood, I have personally had all i can stand with banking fraud and banks. If I it were not for me living in baltimore and ipayment stating they are in california you may be reading a much different article.

I am very serious as a matter of principal because the wire settlement was going to be used to make a family trip after promising the kids a fun weekend, now we will be lucky if we have food to eat this weekend! I want Justice, and not corporate fake justice call me toll free if you are a victim and lets combine our resources and demand justice [protected] Ask for Jay

guess its just not the customers they have frauded

http://ecommerce-journal.com/news/15374_how_ipayment_ceo_impedes_300_million_charge_for_fraud_files_for_bankruptcy

Same crap with this William bescides having a God complex we had to pull information from him of why they closed account only after two months. And today they are trying to withdraw three seperate amonts totalling $2000.00 have no clue what this is for and most likely will not get an answer. We have never fealt so taking before and they should send there customer service to training on how to talk with people because they really suck at this, we had to contact them all the time guess they do not have out going phone lines or guess they have not taught the monkeys to dial yet.

Looks like this Williams like to hold ppls money i have the same problem as same as egill, i just got their system hopping it will be better for my business but wrong, i was much better with paypal, this Williams frost and close my account and is holding 2500 they talk about contract but they don't follow their own contract in the contract say whey you closing the account you need to give them 30 days and in writing and this Williams jus close it without notice.

I Payment Merchant Service is committing fraud...

I have problems with them... they took money out of my account after canceling service with them I haven't even used their service at all and I cancelled because they had bad customer service... Also charged me some fee that was not even on contract after I canceled with them ... refused to refund the money... Charged me cancelation fee when on contract we agreed that its month to month... They need to be shut down and sued for what they worth...They are a bunch of criminals... I know I'm not the only one they did this to... If you want to sue these guys I'm with you... I'm already contacting lawyer... you can email me if u have any comments or questions autoupgrades@yahoo.com Best way to deal with them is cancel account and change your checking account... then file a lawsuit...

iPayment processed $1, 900 worth of valid credit card payments from my 7 customers, then froze my account and finally closed my account. I never received the proceeds from the transactions and I needed to issue refunds to the 7 customers who already had the money charged against their accounts. They are rude and mean theifs.

5 stores here in Spokane Washington have been ripped of by ipayment & their card processing machines from Northern Leasing System. My store is one of them. Their rep gave a presentation that was full of lies. He said he would buy me out of my old processor for my account & old machine.. He said as part of his customer service he would return my old machine for me. He stole my old machine as it is missing & he doesn't answer any of his calls or emails. I have reported him to the local Police & reported my machine stolen. I have closed my bank account as I was paying fees to both companies, ipayment & my old company.There needs to be a class action suit on these guys. With all the complaints on the net they should be closed down.

Do not process with this company! They WILL rip you off.

Yeah, I spoke to the guy William at iPayment as well. I had been processing with them for over a year, and HAD (and still have) NO chargebacks -- none! Not one or two. . .NONE. I literally have a 0% chargeback rate. Most of my clients I have been working with for 5 years or longer. In November at the height of my business' busy season, iPayment decided to suspend my account (and hold my funds for 180 days) because I was in William's exact words: "A high risk merchant". I laughed at first because I thought he was joking, and I mentioned to him that I had a 0% chargeback rate in the 19 months I had been processing with them. He said that didn't matter, and that my business model (I'm an online business consultant and help new and existing business owners get their businesses online or enhance their business presence online) was "risky" as he put it. They of course dipped into my bank account for an additional $500 which they claim was to hold a "reserve" in the event of any chargebacks, and as I mentioned I have a 0% chargeback rate! I told my clients what transpired, and they all agreed it was crazy. I of course, did the work my clients requested me to do at no charge to them, since they had already "paid" me via credit card and iPayment held the funds, but I wasn't about to penalize my clients for my processors insane actions. Instead I went back to my old processor, who accepted me with open arms, and even matched the rates that iPayment was giving me, since it was the reason I left them in the first place. Avoid processing with iPayment at all costs. If you go through a merchant service provider, ask them who their processor is, and if they tell you it's iPayment, ask them to set you up with a different processor. You do have a choice.

These fckers limited my account because i was making over my limit, so they told me i need a limit increase form, i did that, faxed in invoices, statements, and after i did this, the risk department named raul then tells me that i have ''fake'' chargebacks, and that this wetbak idiot needs to close my account. Funny thing is, i never had any chargebacks, and now they made my business look like fraud.

Beware, he never answers calls, never answers youre voice mail, and a fckin rude [censor] and they have bunch illegal mexicans working there.

Call me at [protected] if you have this issue. They are holding $10, 000 of mine and WILL NOT release it. Someone call me and help fight this as a team.

iPayment Inc. lock up my bank account and screw up money they suppose to paid me!
these B&^(% A)* company still own me $2000 i'm just waiting for someone to sue the crap out them

iPayment is currently holding $10, 500 after I processed with them for just two weeks. They actually held my third through fifth settlements, and then I received several settlements, and then after several more settlements they closed my account. I have been talking to William and Gina and Risk Management and made very little progress. William said that based on the contract I signed they can keep my funds in reserve for 270 days. He said that I was processing outside of my limits. I asked what my limits were, and they were based on a $45.00 average ticket. I had several purchases in excess of $500, but when you AVERAGE out the tickets it was $46.00 per ticket. William and Gina and the team at iPayment Risk Management clearly don't know what AVERAGE means. I calculated my average ticket for all completed sales for the year and it is $45. I guess they are looking for lowest and highest, not average. They need to get it straight. I even asked William to tell me the gross of all my processed transactions divided by the number of transactions - the total is $46. If I am within the allowed processing limits they are in breach of contract. I am actively seeking an attorney to represent me for breach of contract, and to help me collect the funds they are holding, along with punitive and compensatory damages.

I am a small business owner as well and the ceo of this company should be publicly punished and flogged.. ahole..

iPayment got me for $4, 500 with hold on to my money. They said I had two transactions on the same day with the same card. That was true customer called back and added more products from company. Risk management held all my transactions for that day until the could verify two swipe. My total transactions for that day was over $3, 600.00 and the next day I have over $1, 500.00 in transactions. With in 24 hour I faxed invoice and the customer gave them verbal authorization that the transactions were valid. Then iPayment said all of the funds will be held until I reverse the 2 payment. I call back in an hour and told them the payment was reversed and Raul in risk management said it takes 72 hours for them the see it. Called back in 72 hours they said the funds was released. However, I called back again after 4 days and customer service said the funds was not released. What is really going on. Go through another company like Bank of America. You will get your money the next day deposited into your account.

iPaymant also got me for almost $10, 00 with some bogus scam. They bought my Merchant Account from Online Data Corp. Without even telling me they bought the Merchant Account, I had no knowledge and thought I was still processing for Online Data Corp. Talk about desperate. Ipayment has to buy account so they can steal from them. Then they tried debiting my Checking Account with fraudulent claims. I reversed all the debits and Ipayment placed me on the TMF List. If I even knew my Merchant Account was in the hands of those thieves at Ipayment, I would have closed the account immediately. So I am sure they are operating many accounts the same way.

single mom and I started a small graphic design business. I already had clients paying with check, but it was an inconvenience for some, so I decided to ad credit card processing. Everything was fine and I had several transactions with my clients, until I was accused of not delivering service or merchandise by a new customer. After faxing all documents to this processor, proving the complete opposite, even a tracking number by UPS proving that the merchandise was delivered,
This processor went into my account and withdrew $1500 twice (total of $3000) in one day, and they are holding over $2500 in transactions. and they are not returning my calls now. My bank account is overdrawn and I had no one to turn to. The initial dispute amount with the client is $270, and I even had a letter from UPS proving that the merchandise was delivered. This is putting me and my 2 kids in an awful situation. This processor is scam and they do not listen to their clients (let alone to give us the benefit of the doubt). They withdrew the funds and said that it could take up to 180 days for them to investigate..investigate what? I gave you proof that it was delivered. This is a tactic used by ### to gain interest by holding funds of hard working Americans. DONOT AND I SAY IT AGAIN, DO NOT USE THIS COMPANY. We found them online thru gotmerchant.com.

Melissa Farsakh