iOffer
reviews and complaints

I ordered two bags from ioffer. For one bag that I received, I have been charged twice. For the other bag, I never received it.

Copy of credit card

15/10/2014 paypal *weirenzhen 20.20
15/10/2014 paypal *zhaowangli 34.13
15/10/2014 paypal *zhaowangli 34.13

I ordered A Connie Francis concert DVD from joerusso96 on 08-01-2014 and paid for it immediately. He offered payment by credit card and PayPal services. I do not recall Amazon being listed as a payment option, however, I received an email from Amazon telling me my payment to a business going under the name of "pastandpresentdvds" had failed. I am a seller with both Amazon, who provides its own credit services and eBay, whose payer is PayPal, so I wasn't concerned about who was going to generate payment but I really have no idea how Amazon got into this transaction!

The notice, however, did involve the Connie Francis DVD from the seller on iOffer since that was the only place I had ordered from! I then received an email from joerusso96 telling me his Amazon account was being fixed and should be straightened out in the next couple of days. On 08-02-2014 I received another email from him telling me that Amazon was now out as a payment option! No further information was given but he asked me to send him a money order for the item at that time or cancel the order. I smelled a SCAM immediately and wrote him an email telling him so. I was not about to issue payment via Money Order since doing so offered no buyer protection whatsoever. In trying to see what had happened to the item, every time I tried to click on it through my account on iOffer, it showed as joerusso96 being out of stock and the offer could not be fulfilled! If I came in as a non-registered user it showed as Available and for sale with payment via Money Order only.

No question I asked this seller was answered by him and iOffer cannot be reached by email or called. No contact information exists for those options. You can write them if you wish but they hold themselves very far apart from their sellers and will not help a buyer at all.
I received another email from iOffer/joerusso96 on 08-04-2014 asking me to confirm payment...which I did. It offered a Google check-out which took credit cards and when I clicked on the link, it again told me my order could not be filled! I wrote him again and this time his response was to deny ever sending the email I had just received! He advised me to cancel the order if I wasn't going to pay him by Money Order! I did not cancel at that time but sent him another email to try and ascertain what the problem was. I never received an answer.

Today, 08-12-2014, I finally and officially cancelled this order. As long as neither he or iOffer will answer my inquiries I advised him I would not be caught up in this SCAM like transaction and would advise others to stay away from the site altogether. I have both PayPal and Amazon accounts and cannot think of any reason whatsoever why either of those companies would deny him an account unless he had no back-up funding, his own good credit standing could not or was not sufficient or, perhaps, he had pulled a fast one on either of them. He cannot have a bad reputation and be covered by their money services. Be warned...all is not right with this seller or iOffer.

The following three supplyers of goods ordered and paid through iOffer.com didnt deliver the goods and were postponing complaints by saying they will arrive untill PayPal deadline to file a complaint passed. I filed complaint with iOffer, but nothing happens. One of them said lately that he will checkt with Post office and dont reply since. Both others pretend that goods arrived but that I failed to collect them, which is a lie. I asked to submit me evidence of that but they dont reply since. These suppliers have many similar negative feedback (non-delivery, no answer) but are still having high rating and continue to do business:

Purchase Summary: 2013 NEW D&G DG mens underwear Brief Boxers 24$/5PCS from sunjingyi777

Purchase Summary: 6PCS $32 New men underwear cotton. Boxer from linwang1983

Purchase Summary: 12 pairs $35 MEN'S COTTON SOCKS from wuchao088

SELLER NAME: ruhuozhibao58
sold - chanel white and black clutch
Item showed up 3 weeks later then I was told it would. The tracking number was invalid. When seller was contacted, over 6 different times, over the span of 2 weeks, no response. The item finally showed up. It was not the item that was advertised. It was smaller then advertised, it was dirty and looked used, the snap on the purse was even broken! I took 4 Clorox wipes to this small clutch and the cloths ended up filthy afterwards! Disgusting really! I should just throw it in the rubbish bin! But after all this time hoping and waiting for something you paid good money for...what do you do? ): Super disappointed and overall disgusted really. I will NEVER buy from or recommend iOffer to friends or family. What a poor operation! Sincerely, A Very Unsatisfied, Disappointed, and Outright Disgusted First and Only-time Customer!

I've been a seller on iOffer since 2009, and I've always tried to be honest and above board. I'm sure there are some who are not honest, and they make it bad for the rest of us. My apologies to you for your problems, and I hope this does not sour you on the rest of us who are trying to do a good job.

Kate, trading as Moldy Oldies Movies on iOffer

In March of this year I order a keyboard from oldtaxstore located on the iOffer website. I had tried several other more popular sites but my computer is quite old and finding parts are not always that easy. So when I saw that Mr. Davidson (oldtaxstore) had the keyboard I needed, I ordered it. Yes, I looked at his reviews but on the iOffer site, had I checked elsewhere then I would have known not to order from this website.
It is now July and I have never received the keyboard nor has he returned the $25.29 I paid.in the four months since I paid for my order, I have sent him several emails and I got a couple replies with excuses. I have tried to file a complaint with iOffer which turned out to be a joke. I have a filed a complaint with the BBB and internet crime complaint center (ic3). I figure if enough people who have been scammed by this website, file complaints then maybe it will get looked into or maybe shut down.
In the meantime, if your thinking about ordering from oldtaxstore or iOffer, don't.

I purchased a cobra® radar/laser/camera detector and spyder mens jacket gray. Received the detector and kevin myers promised delivery of the jacket back in march. Don't deal with myersk1970. Ioffer wont back you up either so its safer to stay away from both of them

scam lots of seller fee and do not refund after 21-45 days. let buyers wrongly marked payment sent button and then do not refund those seller fees to sellers even none of the buyer actually paid.

do not sell on ioffer.com.

scam total usd 160 seller fees and refused to refund and ignored messages sent to them.

I am a senior citizen and have never paid for anything on ioffer by check before. I was not sure how I should make out my check to whom. I first received and email with only the letters "vmo". I had no idea this was the actual payee. So I dared to ask again and received this answer QUOTE " I already told you to make it out to vmo! Finisch the checkout and you get the details. Is that so hard to understand?" UNQUOTE. Yes, to me, it was hard to understand and even though i would LOVE to buy the DVD I wanted, his/her attitude does not make it worth buying. By the way, the misspelled word is by the seller!

Retract complaint! Glassman10 of ioffer.com DID refund my purchase price for a damaged item. Thank you very much!

BBB has company listed as in Florida but it populates under search if you put in IOffer.com. This company has informed me that they will not step between the buyer and the seller after 7 days or return funds after 7 days. This doesn't even allow an item to be posted. I'd like that changed second. First, I'd like a refund from the buyer. The tracking said the item was returned and he has failed to return the funds after more than 45 days.

Here is tracking number: RR051149010TH
Here is the link to the purchase to get the tracking number: http://www.ioffer.com/messages/show/588539842?abcode=DjIjqMo6Gf&user_id=791inwtgi9

15 days before I have register a new account with iOffer, they verify my information include my Credit Card information and took 2 USD as verification fees and activate my account. look like all OK that time.

And then i have spend 10 days my fill time work to add more then 200 Items for sale, add images, description and set price and ready for sale. All going smooth.

After 2 days No sales, then suddenly i receive like 25 orders with in 30 minutes with Guest User purchase, that mean anonymous user purchase my item, (purchased mean not payment, just they click purchase button but not paid any single penny still now )

All that 25 orders of bogus ( invalid) purchases, because their is no username, contact info anything with that buyers. i can't believe how they orders with in 30 minute with 25 orders then gone! no more sales after that still now.

i have sent invoice to that buyers ( i know that is cheating orders, but i tried it ) no response, no reply with any buyers for that 25 orders.

but iOffer charge me 30 USD as fees for those soled items, ( i can't believe how they marked as sold with out payment ), and today they send email tome, that my iOffer is "On Hold " status that mean, i can't to do anything with my account, no sales, no payment, can't add product, can't change account info anything.

Now they said, they charge every month automatic for that fees from my credit card? without my permission they will toOK that money, now i can't change my account or remove my card, because my account is "on hold", they said buyers not make any review with recent purchases. How dare this? without payment, without sold how they can make review to my account?

My account only reset when i get positive feedback. how i get with cheating buyers with positive feedback.

Also they said i need to wait 21 days to make complain with non paid items, and then after 45 days they do verification then refund my money. that money to goes to my credit card account, but my ioffer account, but that is now suspended, so no use, also if i get another 25 cheating orders again they suspend and take money from my credit card.

In this situation, who can help with this? how to stop charging from my card? i have sent support ticket to iOffer people like 10 messages last 2 days, still now no single reply.

Please some one help before they charge my card!

Guys stay away from Ioffer.com they are scammers i order Gucci Belt from them and never recived anything.I guess the very low prices are just to attract people and rip them off! A friend of mine recommend me www.eurobrands.cc and i bought from them a Chanel Handbag and everyhting went well.I guess the Ioffer.com most people that i email them asking for guidance said that all the real sellers from China have left the Ioofer.com because 90% of the sellers are scammers! Bottom line find a website like I did and get your stuff people!
xoxox Eliza

Ordered an item after receiving assurances from seller it would be the exact item in the ad. it wasn't. Not only won't the seller correct the obvious act of dishonesty, IOFFER itself doesn't care. Look at the website. You can't contact them by email, only by snailmail. IOFFER itself could care less if you get your item or if its the correct item.

I have used iOffer.com a number of times this year. Everything I did receive is fake, even when the Seller advertises it as original. Nothing ever gets delivered in under 40 days. About half of the items I ordered were received different than what I paid for. About 25% of the items will never show up and I am working on getting that money back with PayPal. My opinion is simple, use Amazon, OverStock.com or Ebay if you want to buy from a discount site on line. This iOffer site is full of fake Sellers and all the products are fake merchandise. There is zero Customer Service and unless you can reach out into China to touch these Sellers, you're basically on your own and hosed getting any support.

I just want to let anyone who has been scammed recently that you CAN get your money back if you paid with paypal. Do not be foold by a sellers "no return" policy, or believe them when they say you must return an item in order to get your refund. You are protected by paypal for all your transactions. Just open a dispute and make sure to write that the seller sold you a replica bag on ioffer. Paypal usually bans ioffer replica sellers, thatis why they ask you not to mention the brand name of the replica or ioffer on the paypal comments page when paying. Once you open the dispute, most sellers will issue you a refund right away because they don't want paypal to review thecase and find out they sell replicas and restict their account.

A few sellers to watch out for:

Zhonghuashop- i recently purchased something, paid $20 extra for EMS and for 5 days after I paid, the seller insisted that the reason I could not track the itemwas some malfunction with the post office. I opened a dispute after 3 days of no tracking, but the seller kept insisting. After the 5 days when i told him ai was reporting him, he said something in broken english about not sending because he got hit by a car. He also said he would find a new post office to ship out of because the one he used was bad (5 days after he had been telling me the system just wasnt updating tracking info) and then said it had shipped but can take up to a week to show tracking. Everything was a contradiction. Avoid at all costs.

Greatwall.lucky228- paid extra for ems shipping, they assured they would ship same day and give me tracking info. Once i paid i disnt hear from the, for 2 days when they messaged me with a bogus tracking number, something like ee224466887cn hich of course want trackable. They ignored me again, the only time they messaged me was to ask why i had cancelled the payment through paypal!

Bestgoodforsale- pretty much same as greatwall.

Only other seller ive had a problem with was removed for violating ioffer policies, though i am sure they just opened up a new store and are continuing to scam people from there.

Hope this helped some of you and I hope you can now get your money back from these scammers.

Oh, and never EVER pay by bank transfer or western union, you are not protected at all. As much as I hate paypal sometimes it can be a buyers best friend.

Sorry for any typos, i typed all this on an ipad...

on August 29 i made a purchase agreement of 24.00 when asked to have it shipped expedited the seller (topseller001) told me to send an additional 25.00 and i would get it with 7-10 business days. I emailed them the following week asking for a tracking number and was given fraudulant information. After speaking with them today they had the nerve to email me the same tracking number! I have put in a claim to paypal as well as sent a complaint to ioffer. Paypal reassured me that they would get me a refund if the seller doesn't respond..the good thing is I only spent 49.00..and Im glad I went thru Paypal.the bad thing is these people are total rip offs..I wish a squat team could go in shut down the ioffer website.

I should've done my homework before I trusted this scam sites and thieves ( I have too much positive experiences with good online shopping site like amazon, zappos etc so i didnt realize this was a trap for consumers). now, i paid $232.6 for a fake, damaged bag with 6 long white leather scrapes on the side of the bags. I asked the seller start2011 at ioffer.com for a full refund. at first, he told me to keep it and he would give me $20 back. I said no, i want my money back because the white scrapes are too obvious in such a bright blue bag. guess what? i can't believe what the seller told me to do. He asked me to use a pen to paint them blue! what a joke! I filed a dispute and no response too. now, i feel angry and frustrated. I really want my money back and shut down ioffer.com! anybody having similar experiences could tell me what to do?

I bought some stuff from this site (but only b/c didn't find them at any other site), some of the items were value for the money paid but some were bad quality. The biggest problem with iOffer is that it feels like there is no support team, no parents to this site. I tried contact them several times and never got response. Most of the sellers there (if not all) don't speak English and don't answer your questions. Also there is not enough details on every item and the whole procedure of buying is very clumsy. I try buying from there as less as possible.

I was doing my homework before buying an item at ioffer and message several sellers asking recommended questions about the item as in: Is the item I will receive exactly the same as the pictured item?
I quickly learned all sellers were giving me incoherent answers and so I changed the way I asked the questions- Please answer me yes or no to the following question: Is the item on picture # 1 the exact same item I will receive if I buy it?
Some sellers would answer as requested some would still answer whatever they wanted to (example: "takes 3-4 weeks to get to you".
Once I had a selection of sellers capable of answering my questions I started to check ALL of their feedbacks and rattings and learned a few interesting things.
1) the last review pages featured are the negative feedbacks
2) Although all the sellers I checked had thousands of sales and were on ioffer for more than a year, yet the VAST MAJORITY of their sales were "NOT RATTED YET" making their overall rattings look good.

So I decided to approach one of the sellers (the one that gave me the best answers on previous questions) about that:
ME: " Why is the majority of your transactions not rated?"
SELLER: "All the seller's comments are the same (only some of the comments)"
ME: "Are you saying I cannot trust what I see on ioffer?"
SELLER: "You can get the picture, like bags"
Then I said that I wanted to know more than the picture could show me, I wanted to know if buyers received the item in the time predicted by seller/ If buyers received the item as pictured or described/ How was the quality of the item/ etc...

And I am glad I spend time researching before I purchased because although the seller profile looked great and I was receiving prompt replies from him/her, after me last message he/she just deleted my question and never replyed. I bet that would be exactly what would happen if I contacted the seller with a problem with my purchase.
BE EXTRA CARFULL if you decide to risk!