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Intoxalock  -  My intoxalock box services bill etc

C
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5:36 am
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I have been with intoxalock for 5 months this May 10th today is May 8th my bill is currently at 653 my monthly bill is $58 I've already paid nearly $500 in lockouts not including the $30 to do the lockouts with this being said I'm still having minor issues with the box not to add that this system is not as you already know geared to help people with drinking and driving but to stop people from tricking the system so with that being said I'm not a regular drinker this was for a minor traffic violation in Arizona which at the end left for me to get this for the minimum time because my lawyer in Mesa Arizona did not do their job which is not your problem just laying my case because a lot of people that have these are chronic or added drinkers and I'm not one of them to let that be known but I honestly took this so I can get my license back so I won't be driving illegal so with the backstory being said I now owe your company $653 and I'm in a lockout and they will not let me get it taken off so I can make the money to pay the bill on May 15th they've already received close to $500 for just the lockouts and now I can't drive my car because of glitches with your box which will involve me going to a center and them checking it and saying oh it's not our fault so at that point not only I owe $653 now I have to pay them $253 just to say it's not their fault to cover it up because it happened the last time in March when I went to do it and I had to pay that for it being checked I'm a teacher in the state of Arizona and I did have a minor DUI but that does not mean that I should be walking or taking a bus to work because of computer glitches and the fact that I don't get paid on the 15th of May to pay half of that bill that was supposed to be have credited because of those lockouts not being my fault but they will still charge to my account anyway because of rude customer service reps in the state of Texas that I've always have to talk to it's just too much and a lot I'm willing to go to Long haul with this because I did child support for 21 months I mean I'm sorry 21 years and this hands down is worse than that they literally don't care or customer service they read a script they don't understand that we have lives and we chose to get our life together instead of trying to get people rich I'm willing to go to distance with a class action and I know bigger wigs up top don't care but I work hard for my money and I want to get my life together and being royally f***** over like this is not fair so I just complaining about that I was hoping I could get some help my car is in a lockout right now they won't let me get it because of my bill but they're not looking at the history and when they do they get agitated but your customer service rep you're supposed to help me not make me feel bad or try to make me feel bad because I got the charge in the first place it's just ludicrous and is just real wrong for people to do other people that way that are in delicate situations just flat out wrong and this same will go to the better Business bureau and the Yelp complaint

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169 complaints
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Intoxalock contacts

(added by reviewer)
11035 Aurora Avenue, Iowa United States
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