Intercape review: Smell in a bus was terrible

The bus from Empangeni to Johannesburg was smelling like hell, Intercape should consider that we people not animal why the bua toilet is not cleaned, i mean they know the pick up times why the giving us kind of service
On the 18/10/2025 it was very bad to think that we had to inhale the smwll for 12 hours thats pathetic, please think for people this is a formal complaint to management... Terrible bus ever no recommendations at the moment