IntercapeI missed my bus but t&cs on the ticket do not state my ticket will be forfeited

S
This review was posted by
a verified customer
Verified customer
Review updated:

On the 5 march 2017 I missed my bus which the departure time was 21:50 and by that time I was there I only failed to be at the station 30 min before departure, and I called the call center for assistance to reschedule my ticket, if the is any penalties I can pay them, instead I was told my ticket is forfeited which is not the t&cs on the ticket I signed for. Now the company they want me to 100% again for a new booking.

I missed my bus but t&cs on the ticket do not state my ticket will be forfeited
I missed my bus but t&cs on the ticket do not state my ticket will be forfeited
I missed my bus but t&cs on the ticket do not state my ticket will be forfeited

Responses

  • Od
    Odwa30 Mar 28, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Same thing that happened to.me with intercape its a day light robbery

    1 Votes
  • Do
    Doris2 Aug 10, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This has also happened to me recently. I am really troubled that a bus company can not either refund less a charge or reschedule at least add a fine

    0 Votes

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