The complaint has been investigated and
resolved to the customer's satisfactionResolved Indiatodaybookclub — Big CONTEST SCAM running by India Today Book Club
resolved to the customer's satisfaction
My Booking ID [protected] & [protected]
My Order Number TELESALES/0GA100008124 & TELESALES/0GA100008212
Payment Date: 12th Mar. 2017 & 13th Mar. 2017
Item: Samsung OMNI Pro B730 Mobile & Philips Home Theatre
Sales Person: Mr.Asim & Miss.Lila
I like to inform you all that India Today Book Club is a BIG BIG SCAM Company and now they are with Contest SCAM!
They are running more that Rs.10Lacs Contest and for the same they and their sales peosons call you and tell you that you are guranteed winner of Rs.10, 000 or Rs.30, 000 or Rs.2Lac + price! And to confirm and get your price you required to purchase a product from them.
They call you many time + after purchase the next day other person from their sales team again call you and give you more (higher) amount of winning confirmation and again tell you to purchase new product!
They tell that you get your winning price on 31st Mar.2017 by Check OR DD.
I also received this type of phone call. First their sales team member Mr.Asim tell me that I am in Top 10 Winner List and I guranteed get Rs.10, 000 Price if I place order. After 2-3 times his confirmation I place a Order for Samsung Omni Pro B730 Mobile. He confirm me that I get winning price confirmation within 15-20min of my purchase payment. I paid using ICICI Bank Credit Card.
But I not get any winning price confirmation on same day!
Again their sales team member Miss.Lila call me on next day and tell me that I am now selected for Rs.30, 000 guranteed price! And now I am Top 5 list. She also confirm me that I get this change because One day back I placed a order for mobile. I tell her that I required winning confirmation details and she give me assurance that I definatly get winning details within 20min of my new order payment. So, again I place a new order for Philips Home Theatre system.
But I not get any email in 12-24hrs! And again on next day their team member call me that I am now winner of Rs.2Lac+ price!!! So, first I tell him to confirm my Rs.30, 000 price by email. But he said that they have no user rights to send email! Also he tell me that their all phone calls are recorded by IndiaTodayBookClub for security purpost and I guranteed get Rs.2 Lacs price. But I not place new order and send email to their all team members on "[protected]@indiatodaybookclub.com;[protected]@indiatodaybookclub.com;[protected]@indiatodaybookclub.com;ashish.[protected]@intoday.com;[protected]@intoday.com;[protected]@intoday.com;Kiranjyot.[protected]@intoday.com;malcolm.[protected]@intoday.com;mohan.[protected]@intoday.com;Neeti.[protected]@intoday.com;Nidhi.[protected]@intoday.com;payal.[protected]@intoday.com;photo.[protected]@intoday.com;prabhdev.[protected]@intoday.com;pragya.[protected]@intoday.com;[protected]@intoday.com;[protected]@intoday.com;sunil.[protected]@intoday.com;Tb.[protected]@intoday.com" with all details.
I get reply from Mr.Piyush that "With reference to your mail we would like to inform you that your both orders [protected] & [protected] is under process from our end we request you that kindly wait for some days you will receive the same soon." BUT NO Winning Price details !!!
So, Again I send email and tell them to confirm my winning price. Because I only place this both order get winning money.
I get reply after 2 days from Sonia that "We apologize for the inconvenience caused to you. With reference to your mail, we would like to inform you that we are not providing any cash prize along with the order." !!!
So, I send email and tell them that I also recorded all this three phone calls and I have recording of this all 3 phone calls. If I not get confirmation within next 48hrs than I am going to file a consumar case against their company.
After thsi step they start calling me on my cell and tell me that its not possible to confirm winning amount by email! But I get Rs.10, 000 guranteed price! So, I tell them that I req. Rs.30, 000 and also required price confirmation by email.
After thsi their team head call me and tell me that they are sorry for all this and they are going to take step against their sales team member. But this is not true that I get price! Its a compition and I just get entry by placing order!
Means this all is a BIG cheating!
So, I tell them that I am not at-all intrested in product. And I want refund.
Still they send me a Phillips home theater ! But I not accepted it and return it.
They still not refunded my amount to credit card. But my credit card provider "ICICI Bank" team confirm me that if I not get refund that they process my charge back.
It's my luck that I paid using Credit Card PLUS I recorded their phone call! Otherwise nothing !
It's better to purchase from local shop insted of this types of cheating sites. They are running BagItToday site with same types of offers. But if you search google you get many scam case against them!
This both site are from IndiaToday Group of people but both are BIG Fraud site. I don't understand why this type of Big Group done this Fraud with Indian People!
Their sales team members are very smart. On selling time they offer you many offers or contest winning or prices with your purchase. But after purchase NO ONE ans you! Even their support team reply and tell you that their own sales team member given you wrong details! This is only if you send them many emails OR call them many times. Otherwise nothing!
You loose your money + valuable time + Did not get product or get wrong product + Not get gift or price as per their offer!
So, be careful and DO NOT PLACE any order...
Check my personal BLOG for complain search and latest complains @ http://indiatodaybookclubandbagittoday.blogspot.com/
Thanks for reading...
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