Advance made but book not received!
Last year, I a member of the India Today Book Club with membership no. ITBC [protected] placed an order along with prepayment in the form of bank draft for 4 books. Three books were received but one book 'Botanica' was not sent on the ground that it is not available in stock and will be sent once it is available. Even after passage of about 9 months, there has been no further communication. I desire that the ordered book is sent at the earliest.
Paid for books but not received any
I got a link through [protected]@irctc.co.IN .The offer was to Buy: Bestsellers Books & CDs starting AT Re 1/-. I selected the ones I liked and then paid online as India Today is a well reputed Magazine and they have a book club. IRCTC is a railway online book site by the Govt. I got a catalog of India Book Club by mail, but never got the books. Not...
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India Today book Club has sent me 3 books via VPP and I have never ordered those books. Since I was traveling my wife have received parcel & paid money to postman. On my return I have spoken to customer care and they have said that return the books and we will refund your money. I have sent the books thru Blazeflash Courier # [protected] on July 5th and till date money is not refunded back. Now nobody answer this over phone.
I applied online for the books/cds and payment was also made online.Till today, neither I have received the books/cds nor any acknowledgment from the India Today Book Club. Mails sent to them are returned undelivered! Terrible service!
Dear Mr.R KNimai kindly provide us your order no. which you have not recieved from our end.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
onlinesupport@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
011-[protected]
My experience with India Today Book Club has been good. I have been ordering a lot of things and have not faced any problem in delivery yet. For any kind of information one can usually dial their customer care at 011-[protected] or by sending an email at response@indiatodaybookclub.com.
Dear Officer,
This has reference to the order [protected] & [protected] (Appended below). I would like to know the status of the order & tentative date by which I’ll receive the ordered stuff. i place this order at 25th sep. 2009 . & order No. is 0GB090001620 with total ordre value of Rs. 5748 X 2 = 11496.
Also you are kindly requested to revert back with the names of books & CDs & list of place which you are ofering to us for free holiday packege with return airfare that I have get free with my ordered. I haven’t noted the same at the time of ordering. now have one more offer from your side but i wont to get 1st order first then i will planing for next offer.
Regards
Mr. Dipen J. Vagadia
India Today Book Club is an unethical organisation. The only motive they have in life is making money by fooling people. I think all the unfortunate victims of ITBC should stop their peers from participating in any offer from this fraud book club. As a fact there are over 2677 online compalints are registered against ITBC, god knows how many of them have been rectified or even attended. I think the consumer forum should consider this as a serious thing.
I seriously all to discourage your friends and peers to participate in any of the offers of ITBC. India Today Book Club is a FRAUD
i was book the shoe & Gogol before 2 month 7 u give me the wrong booking ID number. I was also contact Ur customer care 1 month but Ur managements are not give me the good response u can book my order 2 nd time but not give me the booking ID yesterday i call Ur customer care they told me Ur book this scheme.
Ravindra Gosavi
From-Aurangabad (Maharashtra)
ravi_gosavi333@yahoomail.co.in
I wish I had read these complaints before falling prey to the online fraud perpetuated by the India Today Book Club.
Is there a mechanism by which there is redressal of such complaints
Sent by V K Khanna, Siliguri
I got an offer from india today book club through IRCTC for a Swatch Watch & benetton Watch for Rs. 2150/-
inclusive of Delivery charges.
Amount Paid in Advance : Rs 500/- Order Placed : 16th Feb, balance to be paid on delivery
Now its almost 2 months i have not recieved my package, it really bad and feel cheated from a Brand like indiatoday
Every time i Call up customer executibes give false promises & excuses, while booking the order it was told
the order will be delivered within 18 working days.
Stop Cheating people for publicity, stop giving offers which you cant fulfill
I am also a member of this book club and get my ordered books on time. Somehow, if somebody has some problem with book club, he can contact by phone or email and I definitely say to my friends that they will resolve your problem as soon as possible.