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IMVU review: imvu unfair banning 54

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4:50 pm EST
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After being a member of IMVU.com for over 2 years, I decided to buy credits.
I bought some, and when I came back for some more, it said I had to call my bank and confirm that there were funds left in my account. After that process taking a month, I bought $150 more of credits. A day later when I log on, it shows im banned. I contact IMVU, and they tell me my account was banned because I'm under 13.
What the hell? First of all, That is not the truth. Secondly, they scammed me out of $150. Also, I tried to appeal the ban and they told me I needed to send them my birth certificate, debit card, and driver's license.
(I don't have a drivers license, Me or my parents don't have my birth certificate, and why the hell would I show them my debit card?) I'm currently in the process of frauding and waiting for my money to be returned.
Also, they send over 20 spam emails a day, and are making unauthorized charges to our debit card.
You've been warned: STAY AWAY FROM IMVU.COM

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The complaint has been investigated and resolved to the customer’s satisfaction.

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54 comments
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Tanlantas
Brodheadsville, US
Jun 23, 2011 10:45 pm EDT

well my solution is.. I dont buy credits for imvu any more. I dont do dev work in imvu any more, and I dont enter there stupid contest, or try to get there "free' credits. .. only thing ive ever got from there "free" credits offer has been over 200 spam letters in my junk folder on a daily basis. all little beggers just like imvu. little grubby hands stuck out begging for your change. I go in, talk to my friends who by the way, also dont buy into imvus crap any more. and we all have a great time. You dont need money to have fun with your friends.

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LovelessRussia
Kenner, US
Apr 09, 2011 12:34 am EDT

geeze... i don't understand how easily you people are fooled... NEVER buy ANYTHING like IMVU credits with a credit or debit card online...it's just dangerous and asking for fraud...
and don't forget: how the hell would they know precisely when and how many credits they can give you? they'll have to have your card number in their data base, and many times find out your social security number!
the best way to get credits is to earn them through offers (hint: base them on popularity and word that they actually work rather than credit amount)... these give you credits through email, which IMVU is automatically aware of cause you need an email for an account... these are far more reliable than ordering through bank accounts, i assure you...
i also always get credits through SMS... it always works for me, and is automatically limited so you don't spend too much real money in one month

oh, and the reason why you were disabled was because you bought way too many at one time (your story's happened to tons of people, all of which had the common trait: buying way too many credits in one go) i think they do this now because there are many people nowadays hacking and inhancing accounts through cheat credit machines and such...
as for the bank problems, that's the only real thing IMVU is messed up in doing... still, this is the reason why you should never order internet credit through your credit/debit cards to a FREE chat game site...

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Lightnesslove210
San Antonio, US
Mar 08, 2011 7:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

to blacksoul at the very top.. yes i hear you, imvu does do scams, they tried to scam me the other day, and i said no i'm not going to do that, it ask for my credit card and a lot of information that i can't give out, and so they ended up terminating my account for no damn reason, just because i said NO!, people in imvu aren't doing their job right, i'm sure they're going to get f***ed one day because this is happening way too much, not only to me but others, and it's not fair, they have no damn right, they also can see your passwords, so don't trust imvu, because they can see your passwords, if your password doesn't contain dots while putting them, then it's not safe, because they're watching and that's how they mess up your accounts for no reason.

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gassim
, SA
Nov 30, 2010 11:37 am EST
Verified customer This comment was posted by a verified customer. Learn more

dear IMVU
Thank you IMVU

All warning messages that I'm sure that there is no incorrect content
And has angered me that IMVU claims were reviewed chatting and he found me improprieties,
if it had been this honest review of content,
I would hope that the parties are determined to speak the disease.
I hope that honesty in times to come.
And so I'm deleting my account in response to false accusations

My Regards

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OdetteAValdez
Alcalde, US
Nov 12, 2010 11:25 pm EST

Dear Imvu:

It has come to my attention that kevin 621 is now herassin me I feel uncomfortable in any rooms i go to I have not botherd him in any way pls pls imvu help me im afaraid kevin621 will take my account away hes been trying so hard 2 do it I can not have no fun I feel un welcomed on imvu

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queenalishia34
Alcalde, US
Nov 01, 2010 9:21 pm EDT

Dear Imvu:

I have a complaint about kevin 621 that he threatend to susspend my account as a matter a fact i for got to report him where he threatend me I have done nothin wrong towards him all he is drama i have helped him out several times and the room where they called me into people didnt like me very much I feel threathend unwelcomed unwanted im scared for him to take my account will you pls help me

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makeit234
Eustis, US
Sep 26, 2010 6:24 pm EDT

IMVU also needs to get rid of music played by an accessory or item. People always play their music by an item while you are playing your music in the track section. It gets really annoying and I whish it would please stop.

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CaptinCharlie
, EG
Aug 11, 2010 8:05 am EDT

I have been banned with an account I payed credits in, I also bought my name, they banned me for being abusive in chats! It is so not fair and I also never been abusive at all. All my friends love me and what could prove so is that they have made me moderators in their room, my Imvu name is: CaptinCharlie, and my real name is Dina H. Hassan, type in the room search Dina H. Hassan and you'll see! I have reported a chat since Imvu banned me! now its so stupid I want my account back, I've spent alot, I waited for 12 days and now I came to login when I'm suppose to have it NOW it said: Error: this account has been disabled for 0 more days.
Please see the email sent to '---------@-------.com' for more information.
I just can't wait another more day! Give me my account back this is so unfair! this is so lame! :/ Imvu IS my life! how can I get banned from my life..?

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Angeldelight
, GB
Mar 06, 2010 1:46 pm EST

So agree! xxFriend4Lifexx is such a pervert and they keep him on but delete accounts that report him!

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Sash499
, GB
Mar 06, 2010 5:22 am EST

They are very unfair and ban you for no reason! They lie about things you do just to get you banned! They claim you have other accounts which are different people just to have a "case" even it is wrong! They allow CHILD PREDATORS AND PEDOFILES TO BE ON THERE like xxFriend4Lifexx and ban you for reporting him in a chat with a 13 and 15 years old when this man is 57! The government needs to do something against IMVU! They aso need to stop allowing them to ban accounts as we pay money for them and not little either! Alone the AP is $20!