IHOP Restaurants — former employee complaint
Hello Julia Stewart,
I'm writing to share my experience of working for IHOP in the year 2002 for two years. You may wonder why I am writing you so many years later and I can tell you why. It all starts with a college student who had a passion for teaching and was attending college to become a teacher. This college student also didn't have any support financially or otherwise from my family. That person is myself who is now a successful teacher and at the time needed to work to pay my way through college. At some point during my college years I learned that I enjoyed being a waitress and thought I was good at doing so. I had just entered Cal Poly San Luis Obispo and began working at IHOP in San Luis Obispo on Madonna Rd. Since I was completely independent and could not rely on anyone if any unforeseen financial burdens arose I did feel a need to keep my job at IHOP regardless of how I was treated. That is where the why comes in with my being compelled to contact you regarding my experience. I worked for a manager at the time who yelled at myself in front of the customers such as "Hurry, Hurry!" inches from my face with plates stacked on my arms. She also treated me like I was less than or stupid. I continued trying to improve my abilities as a waitress since I was so young, in my 20s, and thought maybe I was doing something wrong. She continued to yell at me very loudly with her eyes pierced and yelling closely to me. Also, the cooks that I worked with would make me feel uncomfortable as well making advances toward myself and my sister. My sister also worked there at some point and was her first job as well as being quite young. They flirted with her as well.
The manager did nothing to curtail their advances. I was quite uncomfortable working with my co-workers but I believed in the quality of the food as well as enjoyed my customers. It was quite difficult to enjoy the aspects of the job I enjoyed due to the mental duress I was under. After all, I was afraid and feared losing my job. I do hope that others do not have these experiences and haven't since I left. I do not think it is alright for restaurant managers to treat their employees like they are stupid and create an uncomfortable working environment. They need to know there is more than upselling and making money. Wait staff are humans who may be a college student as I was who was quite alone in the world and felt a sense of accomplishment being a waitress and building those connections with customers. Building those connections with staff is just as important. Thank you for your time.
Updated by kdl esx, Jul 22, 2019
What would suggest after these rude comments? don't teach English? don't complain about something traumatic? no solutions given here. Just rudeness.
Updated by kdl esx, Jul 22, 2019
Excuse me, you know what's not productive, you and your comments.
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