IHOP reviews and complaints 1
View all 909 complaintsIHOP - waitress tammy c/229
IHOP location 3119
My husband and I frequent this location on a pretty regular schedule for breakfast. We have been seated 3 times now in the area where a waitress by the name of Tammy C /229 is our server. I don't usually like to complain, but this waitress lacks on many levels. She's nice, but unprofessional and has no concept of how she should be treating her customers. She doesn't check on us but MAYBE once while we're there, IF THAT. We have to flag down other waitresses to give us refills. She forgets things asked of her, for instance, if we ask for water or hot syrup upon our initial order. And when we do ask her something she always seems to be perturbed, as if we're bothering her. She comes off as very brash. We never know who the waitress is when we're seated, and it would be rude if we were to ask to be relocated when we realize it's her. I am not asking her to be fired, but maybe retrained in customer courtesy and attentiveness, as she really lacks in both. We always tip our servers at least 20%, including Tammy, but I don't feel we are getting ANY attention thus feel as if I should be tipping less. Thank you in advance for anything you can do.
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