Last summer I applied for a job at a local IHOP. I was initially told by the black manager I spoke too they weren't hiring. Then several weeks later I noticed over a dozen new employees, and guess what, they were all black.
After filing a complaint with IHOP, I was basically told "Its not our problem, and we dont care."
Several days later a co-manager of the store, and one of the only few white employees that worked there called me and apologized. She stated she was the hiring manager, and admitted, they only hired black people. She also stated she had no control over who the potential job candidates were. The black GM would hand her a list of applications, and all were pre-screened to include only black people. She had to hire from that list, and expressed the same concern I did.
The co-manager stated the owner was deeply concerned as to what happened, and was worried I was going to sue. Being as my lawyer insisted I couldn't just sue IHOP, but I had to sue the owner as well, I had second thoughts about suing at all. I didn't want to ruin this guy's business. The other issue was my health at the time, and I was honestly to weak to fight what happened.
While I honestly and sincerely appreciate the manager who did contact me and apologize for what happened, and I believe she was being sincere, I'm still extremely disgusted with the way IHOP's customer service treated me.
While it may not seem that big of a deal to others, I was honestly so upset over what happened, I became withdrawn for months, and could no longer go out in public. Even almost a year later, and I'm still traumatized over what happened. I have this deep fear of employers now, and I find it hard to trust anyone anymore. I haven't applied for another job since, and now can no longer pay my bills.
How can IHOP resolve my situation? To be honest, I really don't think there's anyway they can. I just want to let them know what they did was wrong, and the unfortunate consequence is that I'm going to make it my life's plan to educate the public as to just how disgraceful this crooked company truly is.
It's far too late for a sorry, and there's no amount of money in the whole world that could ever fix what you did, and I will make sure you pay for eternity with the loss of as may customers as possible.