My mobile number is [protected]. On 11 February 2017, I have got a phone call from customer care, Mr. Pankaj. On call he told me about the Idea plan of 299 for postpaid and 1.25 GB internet.
I have activate the idea plan of 299 for postpaid and Internet. I also paid 200 for advance. but after few days net is working slow. I have checked, my network is become 2G from 3G.
I activate the plan only for Internet services. I have to send mail but I can't send mails because of 2G network.
Now, I want to deactivate this 299 idea plan of postpaid and Internet. I went to IDEA shop to cut this plan of 299. But they told me that the plan will cut after 3 months.
Mr. Pankaj ( customer care person) didn't told me this thing on a phone call.
you can check my voice call recording on 11 February, 2017.
My net is working slow in 2G, I can't do my work.
Now I want to cut 299 plan, please cut the 299 plan right now or I will take some