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Hyundai
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728 complaints
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2:57 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This morning we had an appointment at 10:30 AM. We've been dealing with this Hyundai Dealership for many years. I followed my husband up as we would run errands while the car was repaired. We signed in on time, gave them my phone number so that if it needed more work they would call us to get our OK. We were told 1 hour to replace the lamp and a little more...

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P
8:28 am EDT
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Hyundai - 2017 elantra

My 2017 Hyundai Elantra keeps shutting off while driving. Just got the car out of the shop yesterday September 17, 2019 and they said they could not find the problem. While going to work today, turned the corner and it shut off, almost got reared ended by another driver. After doing research it appears that this is an ongoing problem with this car, what are you going to do to fix it, wait until my warranty is out? I need my car to go to work and get my chemo treatments and cannot afford to keep taking it to the dealership to get fix and it sets there for 6 to 7 days and they tell you they did not see the issue. Since you know that this has happened in the past why don't you just fix these cars. Just want you to fix the issue that you already know is occurring in this vehicle.

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5:04 pm EDT

Hyundai - hyundai tucson 2014 engine

I recently was on vacation out West driving on Interstae 15 where the speed limit is 80MPH, I exited at Beaver Utah and as I exited the highway my Tucson just stopped. I needed to have it towed to a dealer 100 miles away. As soon as the service department heard the car they said engin replacement needed, know problem more in othermodels but also in Tucsons. Being on vacation I was stuck, 3-4 months for a repair and probably two weeks until Hyundai even approved the repair. I was stuck and all the dealer offered was to trade in on a new or used vehicle. I was given $1000 trade in value and also told that if Hyundai approved the repair I woild receive another $5800 (Hyundai has approved the rapair but as of yet I have not received the check from the dealer - 6 weeks now). I could havebeen killed if this had happened 30 seconds earlier. I can not belive there was no recall or warning from Hyundai. NOW I AM STUCK WITH ANOTHER HYUNDAI that I did not want and a car payment that I definately did not want for another Hyundai. I contacted Hyundai and they offered no compensation other than possibly the cost of my hotel for the night. No fair market value for the car which would have been 10-11K (minus the trade in I got). Just nothing from them. This has to be the worst car company in America

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2:29 pm EDT

Hyundai - hyundai sonata motor

I have a 2013 Hyundai Sonata that i purchased brand new in 2013. Last week my car came to a stop in the fast lane on a major highway. luckily i was safe. I had no time to get over to the shoulder and stopped in rush hour traffic. I got it towed to a mechanic and they said it was the motor. I had it then towed to Hyundai Escondido where they told me there was an extended warranty. They have to t ake apart the engine to make sure it wasnt my fault? I'm still waiting to hear back. This is ridiculous. it's been a week. Ive seen alot of recalls on this 2013 brand only reason they extended the warranty on this year make model. Someone please contact me to accelerate this process

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2:43 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

The issue that I have experienced was: I have purchased a car from the dealership in recently with in the first few day i pick up a fault on clutch they could not repair it till the technician that work on the car came back from leave they sent me email saying I must drive the car till he back at work drove tge car an tge gear box started making loud noise...

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M
11:40 am EDT

Hyundai - 2019 hyundai sonata

Hyuandi claims they have the best warranty. Which I have discovered is not true. When I purchased the car I was told the warranty was bumper that is a sham. My drivers side weather stripping came off because it was defective. I was told by hyuandi it is not covered because it's on the body of the car. That is a poor excuse. In the meantime they want $269.00 to replace it. That is thievery and dishonesty from hyuandi. This is not the first issue I had with hyuandi. They think people are stupid and can take advantage of them. This is ludicrous what they are doing to me and my car is 2 months old. Please be aware hyuandi is not a honorable manufactor. BEWARE

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12:11 am EDT
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Hyundai - engine failure due to recall and refusal to service.

We purchased a 2013 Sante Fe Sport new when we were living in Lethbridge, Alberta, Canada in 2013. This purchase included the full extended warranty. In 2015 we moved to Morgantown, West Virginia due to employment. In July 2019 the vehicle broke down due to the recalled turbo booster. We never received any notification of recalls. When we took the vehicle to the Hyundai Dealership here in Morgantown they refused to work on it because it was from Canada. We legally imported the vehicle through USA Customs when we moved and it has a West Virginia title. We needed a vehicle right away so we had a local mechanic make the repairs for $3600. Now it broke down again. This time the motor has blown up. No warnings or anything. To repace it our mechanic estimated $7500. Why won't Hyundai honor the warranty and make the repairs? If not we will get rid of it and the other one we own and never buy another one as long as we live. This was due to a failed recall and shouldn't matter whether it is US or Canada we are Hyundai customers. Please make this right asap. Call me at [protected] Don or [protected] Crystal.

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11:35 am EDT
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took the car to dealer for compressor making noise and the checked it and found compressor going bad. was advised the parts wont be in untill September which is a 2 month wait. In the mean time wife drove the car and the compressor locked up and killed the engine and she almost had a wreck. we would have never purchased this car if we knew the parts anre...

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9:05 am EDT
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Featured review
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I have repeatedly contacted hyundai and thus far have spoken to more than dozen people across two service centers and the national hotline in an effort to get reimbursed for Mishawaka's service center failure to fix my recall and more importantly actually encouraged me to drive my unsafe car back to them after they made it in operable on July 2, 2019. I wa...

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1:53 pm EDT
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I am from Town and Country Jeep in New York I have 5 Hyundai Financial Lease returns for the past month/I have contacted all the local dealers none of them want to accept the Hyundai lease returns.Please advise your policy all other local dealers in the area accept lease returns, Ford, Honda, Kia, Toyota etc, but its been impossible to return the Hyundai...

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R
8:09 am EDT

Hyundai - paint work

I bought my vehicle cash in 2009. From the word go I have had problems but this was resolved eventually. I had a minor accedant this week and took my vehicle to the Dent Dr for a qoute. On inspection they told me that my car was respraid on various places. I have a red vehicle and thought the paint was wearing because of the sun. But I was advised differently. I would like someone from Hyundai to come and inspect the vehicle because it's in a very bad shape.

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Rene van der Berg
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2:58 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sirs: Recently I needed to take my vehicle in for a front brake job and found out that the lug nuts on the passenger side front wheel were all triped out due to extreme torque. and. and one stud was completely destroyed with no threads and a missing lug nut? So, now I'm left with a very expensive bill? after taking the vehicle to Hyundai in Palmdale Ca...

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G
7:33 pm EDT

Hyundai - no power steering

i have a 2010 hyundai elantra, my eps light came on and my power steering went out.I took it to a dealer and they said it would cost 2500 dollars.I looked on the web and found out this is a common problem with elantras from 2008 to2010, with 300, 000 cars with this problem.I feel the company should issue a recall due to it being a safety issue.My car only has 50, 000 miles on it

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1 comment
P
Sep 20, 2019 11:50 am EDT

I have a 2010 Hyndai Elantra with less than 80, 000 miles. In 2019, the electronic power steering started to fail while driving. It also failed upon start-up, with the light coming on; but worked again upon restarting the car. However, when it cuts off while driving, the steering can’t be controlled. I brought it into the dealer where I purchased and have been servicing the car since. They want about $3, 500 to fix and claim it’s not under the 100, 000 mile, 10 year regular warrantee. I contacted Hyndai corporate and I’m waiting for a call back but it’s not looking good thus far. The dealer claims they updated an EPS software switch recall in 2015. In 2015, I did not have an issue and whatever they did by flicking a switch certainly didn’t prevent the EPS from failing.

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R
9:17 pm EDT

Hyundai - vehicle broke down engine failure

I had planned a vacation to ocean city, MD in Dec. of 2018. This trip was already booked. As June 2 approached, we were ready to drive the2014 Hyundai suv vehicle and the vehicle kept stalling and not stay running. It would only go about 10 mph. I had called the Hyundai dealership (drivers village in cicero ny) they didn't have a rental and we needed to leave that morning for vacation. I HAD NO CHOICE but to rent a vehicle so I could go on vacation. This was such a stressful event to have to pay for another vehicle and struggle to pay for it. It was not part of the vacation plan. I have copies of proof of the bill . I am seeking the goodwill refund, which is $460.76. I spoke to chris today on july 8, 2019 and he stated I fill this out and I would get my refund. Also im still waiting for the Hyundai to still be fixed to this day.

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Update by rfitts
Jul 08, 2019 9:20 pm EDT

engine failure defective engine
complaint letter sent

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7:43 pm EDT

Hyundai - air conditioner

Anyone else having AC issues? I feel like it's too soon to need an AC compressor on a reliable car. I'm 2000 miles over the warranty so I took it to a highly recommended mechanic. I for one can not afford to pay out of pocket for service at the dealer. the fix was $1069 because it needed a new compressor. I took it home and it rattled and didn't blow cold. Then the temperature sensor was replaced. Took it home and it still rattles, which I'm told will go away. AND it's blowing cool air. NOT cold air. Anyone else having AC issues?

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4:35 pm EDT
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Hyundai - hyundai wrong car key - grossinger hyundai of palatine

I had bought Sonata Hybrid in November 2016 and is still under warranty. Two months back I just noticed that the second key which was given to me and which I have never used it and has been lying in my drawer all this while was a wrong key given to me at the time of purchase. Since last two months I have been pushing The Grossinger Hyundai of Palatine (dealer) to give me another key and fob but they are saying that the dealership has changed hands and they would not make me another key and fob. I also reached out to the Hyundai case manager and she also declined to solve this matter saying it is a sales issue and Hyundai cannot take any actions in this regards and also cannot ask the dealer to get me another key. This has been going around in circles and I am very frustrated with Hyundai corporation's and the dealer's customer service. The Grossinger Hyundai of Palatine (dealer) has been very unresponsive to various voice messages and does not care about their old customers. They only have sweet sales talk at the time of purchases. Never ever buy any cars from them.

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12:29 am EDT

Hyundai - lemon

I purchased a 2015 Sonata in 2015. It was returned to the dealer 3 times when the vehicle kept stalling in traffic. On one occasion while driving, I hear a loud non-stop banging from the dash. Again, I went to the dealer after this incident. They can never find anything wrong with the car. I made contact with Hyundai America to file a complaint. A consultant made contact from Hightstown, NJ. to inform me he received the complaint. I was told to make contact on the next stall. The consultant refused to return telephone calls. This continued for 3 months. Several calls were made to Hyundai America concerning this consultant's unprofessionalism. Hyundai America did not rectify the problem. Eventually, Davis Hyundai calls and offers for me to trade-in the vehicle and receive lower the payments. I was afraid for the safety of other drivers and family. I made a hasty decision to trade in the vehicle. The 2015 vehicle was marked "as is!" I am paying for the lemon and the new vehicle. Both the dealer and dealer state, "You signed on the dotted line!" I was only thinking of safety for my family and others. I should not be paying for the lemon!

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M
4:12 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've bought a car from hyundai of serramonte on january 2019. And still my vehicle is not registered to dmv. I called to dealership more than fifty times but couldn't reached to them and they are not responding my voice message either. I moved ca to texas so I can't visit their office either. Now I need copy of title to register of my vehicle in texas local...

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5:28 pm EDT
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2015 hyundai elantra se is a lemon!!! We had problems with this car for several years now, it is a (4) year lease. It is one thing after another. We had the car in for several issues. One of the issues the dealership could not even fix the problem when we turned the car back in to them. I made a list of all the issues that we are having with the car. On...

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B
11:04 pm EDT

Hyundai - rumbling sound

genesys g-80 2017 was quiet when driving until a rumbeling sound started.i always have some noise.it varies by road condition.car has less than 15000 miles.has only been serviced by the dealer. drove a new genesys as a loaner and it was completely quiet.just like my g-80 untill one month ago.left car at the dealer a few days ago and they say there was nothing to fix.no explanation of what caused the noise.a mechanic confirmed the noise. i have poor hearing and if i can hear it it must be present.

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8800 333 7167 +82 23 901 114 More phone numbers

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