H&R Blockh&r block emerald card

This review was posted by
a verified customer
Verified customer

The H&R Block emerald card is a waste, I really feel bad for the people who have to do our taxes and offer that piece of S*** card... and I feel bad for anyone who actually got the card like I did. The card sounds like a great idea, well it's not, I wish I would have not been an idiot and would have just waited for my money to come in a check form. This card has amazingly disgusting fees and the worst people who work in customer service for this card. You get charged $2 everytime you call customer service about your card! really thats not a lot of money but when you are having a serious issue and the customer service department hangs up on you then it builds up.
WOW look at these lovely fees they rape you with!

$1.95 for ATM withdrawl
$1.00 for Balance inquiry
$2.00 to talk to customer service!
$20.00 for over the counter withdrawl (Any banks or credit unions)
$10.00 for a new card
$35.00 for "express" delivery for a new card
$20.00 for check requesting
$1.00 for a paper statement (reasonable though)

Plus a monthly maintenance fee of $2.50 - so don't try saving your money cause it gets expensive fast.

The one trick I found to using this card is I went to fred meyers self-checkout and bought a water, then when it asked for cash back it let me take out up to $200 with no fee :) Then I walked straight to my actual bank and deposited it... eventually pulling out all the money and depositing it into my free checking with Washington Mutal (now chase)

I used to love H&R block, actually reccomended them to all my friends and family, but now I realize that H&R block has a popular name so they sound trusting but I wish I would have went somewhere else. The people who work at the Tax office for HRB are very friendly and nice, I really enjoyed being helped by them but I wish they wouldn't reccomend that card... But unfortunately it is their job...

If anyone wants to talk about this with me please email

Thanks for reading my shoutout :)

h&r block emerald card


  • Ju
    justin Mar 15, 2009

    My H&R block emerald card has been missing for over a 6 weeks now and no one in our local office will not do anything to help me track it down

    0 Votes
  • Dj
    djf Mar 14, 2009

    I have been with H&R block for 3 years now. Last year they gave me a line of credit because I had direct deposit. When this year came around, I went through them again and they said that I had a line of credit then took it away from me, for no reason at all.

    0 Votes
  • Ji
    Jinack Mar 09, 2009

    If the tax pros at H&R Block did your taxes right, then you are in good hands.

    As for the emerald card, if it was a problem for you, just get a check at the office next time OR wait 8-15 days to get the refund. If you need it faster, then you have to pay what THE BANK wants you to pay. H&R Block offers the service for those who want or need it. This does not mean everyone should take it.

    BTW: wait a couple of years. The IRS will be upgrading to a much quicker system of getting the money back to the public. when that happens, the "Rapid Refund" loans will be a thing of the past. Maybe the bank behind the Emerald cards will take the hint and reduce the fees... we will see.

    0 Votes
  • Se
    SedativeDeathDemon Mar 07, 2009

    The first time I ever filed taxes was this year. I feel so ripped off misled and abused by H&R Block. I feel like they prey on low income people without bank accounts. I know nothing about taxes or even what my rights are when someone does my taxes, so I feel very powerless. I can only say I paid for a very expensive lesson in tax preparation and just do it myself online or go to a non corporate CPA.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.