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CB Travel and Vacations Hotwire Complaints #102-121
Hotwire

Hotwire review: Car rental refund/credit

A
Author of the review
8:45 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Due to the Covid-19 pandemic, my plans and flight to Chicago was cancelled and will be rescheduled later. I tried getting Hotwire to cancel my reservation and request a refund. I spoke to a woman on the phone who acted like she would take care of it. Heard nothing for weeks. Went online since i couldn't get thru on the phone and cancelled again. Got a reply from Hotwire that said SIXT (rental) would not approve. SIXT said it was Hotwire's responsibility since I booked thru them. Hotwire is telling me i'm out of luck. That is not a reasonable answer under the current economic crisis and pandemic. At the very least, they should offer a credit to be used later.

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  1. Hotwire Contacts

  2. Hotwire phone numbers
    +1 (866) 381-3981
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    +1 (877) 787-7186
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    +1 (417) 520-1680
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  4. Hotwire address
    655 Montgomery St Ste 600, San Francisco, California, 94111-2627, United States
  5. Hotwire social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 10, 2026
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Hotwire Category
Hotwire is ranked 20 among 403 companies in the Travel and Vacations category
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